There's concerns over possible abuse and neglect at Tauranga Hospital.
Associate Health Minister Casey Castello is asking for a report on the hospital - after a video's showed an elderly patient lying on the ground.
It shows a patient in the mental health services for older people unit crying for help - as people walk past him.
Ken Coull, the husband of one of the impacted patients, says he's complained multiple times about women in his wife's ward only being showered every five days.
"We're not a third world country, the only thing I expect from this hospital is for my wife and these women to be kept clean, fed, and given their medication."
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