EP 245: Returning to Work as a Salesforce Administrator, with Supermums Founder Heather Black

Heather Black is founder and CEO of Supermums, an organization that trains relaunchers and others to be Salesforce administrators. In 2010, Heather became an “accidental” Salesforce administrator for her non-profit, helping to establish their customer relationship management system (CRM). She loved it so much that two years later she decided to upskill as a Salesforce Consultant and help other non-profits do the same. She realized her career path could work for other mothers, so she launched Supermums in 2016 to bring more women into the sector. As a consultant, Heather has overseen over 700 Salesforce projects and now enjoys upskilling talent in Salesforce consultancy and coaching skills. In this episode, we break down the Salesforce Administrator training process with Heather and discuss the doors it can open for relaunchers.