RETHINK RETAIL

RETHINK RETAIL

RETHINK Retail - the evolution of retail in today’s connected world. Join us as we explore the most recent trends and innovations in commerce.

Episodes

November 14, 2025 29 mins
Join Timm Henderlight, Lead Strategy Consultant at Perficient, and Rick Olson, Consult Partner at Kyndryl, as they reveal how predictive analytics and AI are transforming holiday retail planning. Discover how retailers are: - Forecasting demand with greater accuracy - Optimizing inventory and assortments - Streamlining operations for peak season Whether you’re a retailer looking to gain a competitive edge or simply curious about ...
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What happens when passion, purpose, and technology collide on water? In this Rethink Retail: Global Leaders episode, host Ninaad Acharya sits down with Bruce Smith, Founder & Chairman at Hydrow, the premium connected rowing experience redefining home fitness. They explore: - How daily movement can make the world a kinder place - What it takes to build three companies in one — hardware, software, and content - The challenge of sca...
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Welcome to Omnichannel Reimagined: A new RETHINK Retail & VTEX Video Podcast Series giving senior retail leaders an insider’s edge on the trends, tech, and tactics shaping the future of B2C and B2B commerce, from seamless digital storefronts to AI-powered experiences. In Episode 1, Top Retail Expert Brendan Witcher sits down with Santiago Naranjo, CRO at VTEX, to explore how AI is reshaping the buyer journey, whether websites are ...
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How does a century-old luxury lingerie brand balance craftsmanship, connection, and cutting-edge technology? In this Rethink Retail episode, Cathy McCabe, CEO of Proximity, sits down with Marianna Satanas, President of Hanro USA, to explore how timeless values can drive modern transformation. They discuss: - Turning heritage and craftsmanship into a modern customer experience - How human connection still defines true clienteling ...
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The shelf era is over—and the rules of CPG growth are changing fast. 🛒💡 Join host Bryan Gildenberg and PwC experts Carla DeSantis & Remzi Ural as they break down how AI, agentic shopping, and moment-based experiences are rewriting retail. Learn how to turn data into actionable insights, leverage cloud ecosystems, and build an agile, AI-enabled enterprise that thrives in disruption. Listen now and rethink how your brand connec...
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How does a Japanese brand turn 150-year-old silk into a global haircare phenomenon? Alex Baker sits down with Kodai Takahashi, co-founder & CEO of Silk the Rich, to explore: - Transforming heritage silk into affordable luxury haircare - Scaling from 4 bottles sold to 10,000+ stores worldwide - Blending premium product experience with eco-friendly innovation (silk-based plastics!) - Leveraging AI for customer support and community ...
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Self-checkout is hitting its inflection point in retail! From frictionless AI-powered produce scanning to better integration with loyalty and payment systems, the future of in-store shopping is all about speed, efficiency, and smart tech. Key takeaway: Success comes from getting the basics right, integrating technology, measuring the right KPIs, and aligning staff, not just chasing the “next shiny thing.” Check out the full insi...
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In this special episode of Retailer Tech Tips from Groceryshop 2025, Theo Schweitz, CEO of Drive Wheel and Top Retail Expert, sits down with Rakesh Thaploo, Sr. Partner at Kyndryl, to explore the next era of grocery retail transformation. Together, they discuss how modern grocers are leveraging AI, analytics, and digital store technologies to reduce shrink, boost margins, and deliver richer customer experiences. From the evolution...
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C-stores aren’t just convenience stops, they’re labs for bold new ideas. On the latest RETHINK Retail Podcast, host Jessica Couch talks with: - Yvette Fossum from Ferrero about their newest c-store launches and how they test big ideas in small spaces - Isabella Chia from Wells Enterprises on how ice cream innovations in c-stores spark brand-wide strategies Fun, fast, and full of real-world insights, hear why brands are leaning on...
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How do grocery leaders balance efficiency and customer experience in the age of automation? Recorded at Groceryshop, this RETHINK Retail podcast brings together: 🎙️ Zara Ngouen, VP of Information Technology, Lidl US 🎙️ Matt Miles, Director of North America Retail, Diebold Nixdorf Hosted by Stewart Samuel, Director of Retail Futures, IGD, + RETHINK Retail Top Retail Expert Together, they unpack what it takes to design customer-c...
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Fiscal Compliance Isn’t a Hurdle. It’s Your Launchpad for Innovation Compliance is complex, but ignoring it is riskier. In the latest episode of Next‑Gen POS, host Scott Wueschinski talks with Darko Pavic, CEO of Fiscal Solutions, about how fiscalization can reshape modern retail. You’ll learn: - Why fiscalization is more than e-invoicing - How compliant POS systems enable livestream shopping, self-checkout, and omnichannel promo...
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September 23, 2025 12 mins
How does a 200-year-old porcelain icon stay relevant in the digital age? Alex Baker interviews, Vista Alegre’s Chief Digital Officer, Carla Graça, shares how the brand is blending rich heritage with bold digital transformation by: - Building a strong digital presence and expanding globally - Driving innovation in factories and design while preserving craftsmanship - Using technology to empower people, not replace them - Creating s...
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Extreme weather and unexpected disruptions can hit retailers hard, from spoilage and theft to costly downtime. In this episode of the RETHINK Retail Podcast, host Andrew Smith (Top Retail Expert & Co-Founder, ThinkUncommon) sits down with Jeff Kenniston (Sr. Manager of Solutions Engineering, T-Mobile) to explore how retailers can prepare before disaster strikes. 💡 What you’ll learn: - Why preparedness is a strategic must-have - ...
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Skinny Mixes isn’t just about syrups, it’s about creating everyday moments that are simply sweeter. Melissa Minkow sits down with Tim Snyder, CEO of Skinny Mixes, to explore how the brand grew from a cult favorite into a social-forward powerhouse with over 100 flavors and a community of raving fans. Highlights include: - Why listening is Skinny Mixes’ secret sauce for loyalty and engagement - How fans drive recipe sharing, produc...
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How are leading retailers and brands using AI to transform shopping? Nordstrom’s Brad Tucker, Mars’ Shashank Kadetotad, and HCLTech’s Debraj Bhattacharya join Rethink Retail to explore: - Smarter personalization and recommendations - Greater operational efficiency - Faster product innovation - AI’s role in sustainability and customer loyalty From generative to agentic AI, discover how companies are turning data into insight and c...
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Global Healing calls itself the “Rolls Royce of supplements”, and for good reason. With 28 years in the industry, the brand leads with transparency, quality, and an unapologetically bold voice. In this episode, David Polinchock sits down with Kendall McMullen to explore: - Why manufacturing transparency and supply chain control set Global Healing apart - How storytelling, authenticity, and “brand humanification” drive trust with ...
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September 10, 2025 30 mins
In this episode, host Matt Muller, Principal Consultant at Rethink Retail and author of The Mindful Innovator, welcomes Rocquan Lucas, VP of Content at GroceryShop, to talk about the flagship event shaping the future of grocery and CPG. Key Insights: - How GroceryShop has grown since its 2018 debut into a global stage for grocery and CPG innovation - The rise of agentic AI and its real-world applications - Balancing efficiency wit...
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What happens when you mix the science of data with the art of human connection? That’s the theme behind Shoptalk Fall 2025, Retail Alchemy. In this episode of the RETHINK Retail podcast, HG O’Connell joins host Sharon Gai to share how ShopTalk Fall is creating an intimate, experimental space for retail leaders. Highlights include: - Why Shoptalk Fall is designed as a “lab” for testing new formats and ideas - This year’s theme of ...
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Hosted by Nino Horttrich, and with the collaboration of Matt Redwood of Diebold Nixdorf, we explore how Tillster is solving some of the biggest challenges in QSR. From tackling operational challenges to improving speed, personalization, and consistency, this conversation explores how strategic partnerships can transform the customer journey and future-proof restaurant operations. 🎧 Listen now to learn: - How QSR brands can unify...
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We’re halfway through 2025, and retail is riding a wild mix of breakthroughs, challenges, and shifting shopper habits. In this special mid-year episode, host Andrew Smith (ThinkUncommon) is joined by top retail experts Neil Saunders (GlobalData Retail), Jerry Sheldon (IHL Services), and Sucharita Kodali (Forrester Research) to unpack: The biggest retail stories and consumer shifts so far Which tech is delivering real impact (and...
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