RETHINK RETAIL
RETHINK Retail - the evolution of retail in today’s connected world. Join us as we explore the most recent trends and innovations in commerce.
Episodes
May 19, 2026 • 25 mins
As retail leaders prepare for Shoptalk Europe 2026, the conversation is no longer centered on what AI could do. It’s shifting toward what AI in retail is already doing, where it is creating measurable value, and what it takes to move from pilots to profit.
In this episode of the RETHINK Retail Podcast, Jeremy Goldman, VP of Insights at RETHINK Retail, sits down with Joe Laszlo, Head of Content at Shoptalk, for a behind-the-scenes ...
Listen
Watch
Mark as Played
May 14, 2026 • 47 mins
The conversation continues! In the conclusion of our special two-part coverage from eTail Toronto 2026, host Jeremy Goldman sits down with four more industry experts to explore the shifting dynamics of modern retail and what it takes to stay ahead in an increasingly automated landscape.
Featured in this episode:
- Janet Ihm (Vice President, Channel Strategy & Digital Experience, Ontario Cannabis Store): Using retail data programs...
Listen
Watch
Mark as Played
May 13, 2026 • 22 mins
Stanley 1913 has moved far beyond a single blockbuster product.
Graham Nearn, Chief Product and Sustainability Officer, PMI WW Brands, LLC (Stanley 1913), sits down with Jeremy Goldman to discuss how a brand with a century of history stays absolutely relevant in a trend-driven market.
Inside the Episode:
- The Credibility Ladder: Why every expansion must pass the four filters of quality, originality, invention, and mission to av...
Listen
Watch
Mark as Played
May 12, 2026 • 25 mins
Retailers have spent 25 years trying to make in-store picking profitable. Most are still struggling because fulfillment is managed as an afterthought.
In this episode, Top Retail Expert Vinny O'Brien sits down with Xavier Pym, Partnerships Development Manager at Vusion and Kristofer Browall, Head of Solution Sales at StrongPoint, to bridge the gap between digital strategy and operational reality.
Discussion Highlights:
- The Des...
Listen
Watch
Mark as Played
May 11, 2026 • 20 mins
B2B commerce is built on a foundation of extreme complexity. When a part fails in a 100 million dollar machine, the customer needs a solution, not just a search result.
Carl Holt, Director of Digital Product and Transformation at RS Group plc, sits down with Howe Gu, Group SVP, Customers and Partners at Rezolve AI, and Evan Burgess, Global Sales Director at Rezolve AI.
They discuss the leap from legacy search engines to agentic c...
Listen
Watch
Mark as Played
May 8, 2026 • 40 mins
We’re live from the floor of eTail Toronto 2026! In the first half of our special two-part coverage, we’re digging past the buzzwords to find out what is actually driving retail innovation in 2026.
Host Jeremy Goldman sits down with three industry leaders to discuss everything from boardroom AI mandates to the digital rebellion of the next generation of consumers.
Featured in this episode:
- Dave Stevens (CTO, Groupe Dynamite): ...
Listen
Watch
Mark as Played
May 7, 2026 • 8 mins
Automation and Openness: Lessons from the Australian Frontline
Australia has a 20-year head start on the self-service revolution. Kristie Longhurst from Diebold Nixdorf and Top Retail Expert Nick Harbaugh discuss why automation is the only viable answer to the global labor crisis and rising operational costs.
Inside the Episode:
- The Demographic Surprise: Why the elderly are embracing self-checkout while millennial men remain t...
Listen
Watch
Mark as Played
Shrinking margins, labor shortages, and the complexity of omni-channel fulfillment are putting unprecedented pressure on grocery and convenience retailers. On the latest RETHINK Retail Podcast, recorded live at EuroShop, Renee Hartmann, Top Retail Expert, sits down with Zsuzsa Hordai of SPAR International and Aidan Mittra of OrderGrid to unpack these operational pressures, and what they demand from retailers next.
KEY TAKEAWAYS
-...
Listen
Watch
Mark as Played
May 4, 2026 • 20 mins
Beyond Vanilla AI: The Era of Agentic Commerce
The retail industry has moved past experimentation. We are now in the realization phase where AI agents deliver frictionless, store-like expertise to digital channels.
Vic Miles from Microsoft and Crispin Lowery of Rezolve AI join Jeremy Goldman to discuss why the early adopter advantage is now a requirement for brand survival.
Key Discussion Points:
- The Expertise Bridge: How age...
Listen
Watch
Mark as Played
May 2, 2026 • 20 mins
Store design used to be about defining a set path for the customer. Today, it is about providing a flexible canvas.
Crate and Barrel's VP of Store Design, Nicholas Effler joins Top Retail Expert Cynthia Ortiz to discuss how Crate & Barrel balances historic architecture with the high-tech expectations of the modern shopper.
Inside the Episode:
- Digital Echoes: How the pace of app-scrolling translates to physical shopping behavi...
Listen
Watch
Mark as Played
May 1, 2026 • 21 mins
Retail design is at a crossroads. As customer expectations rise, physical stores must offer more than just products: they must deliver animation, meaning, and connection.
Steve Calhoun and Andy Hunt, from The Hershey Company, join Top Retail Expert Elisa Servais to discuss how Hershey’s uses technology to amplify nostalgia and joy without overstimulating the shopper.
Inside the Episode:
- The Digital Interface: Moving beyond mul...
Listen
Watch
Mark as Played
April 30, 2026 • 21 mins
On the latest RETHINK Retail Podcast, host Toby Pickard of the Institute of Grocery Distribution (IGD) sits down with Aidan Mittra, Co-founder of OrderGrid.
They explore how real-time inventory technology is transforming store efficiency, supply chain management, and the future of grocery retail.
KEY TAKEAWAYS:
- Location and expiry awareness is now essential: Retailers need to know exactly where items are and whether they are s...
Listen
Watch
Mark as Played
April 29, 2026 • 26 mins
Traditional retail is designed to drive the next transaction, but Patagonia is built to drive a movement.
Angela Clark, VP of Digital at Patagonia, joins Marie Schwartz to discuss leading a digital organization where activism is a primary KPI and short-term conversion is never the goal.
Activism as a Metric: Why Patagonia treats a local cleanup sign-up with the same weight as a high-value product purchase.
The Used Gear Edge: Ho...
Listen
Watch
Mark as Played
April 28, 2026 • 20 mins
The real bottleneck in retail planning isn't a lack of data; it's the time lost reconciling it. When planners spend the first half of their week manually pulling reports, they aren't strategizing—they're just catching up.
The tension for 2026 is moving past "Black Box" AI that demands blind faith to Agentic AI that provides actionable transparency.
Karen Beebe, CTO of Bealls, Inc., details how a 111-year-old retailer scales innov...
Listen
Watch
Mark as Played
April 28, 2026 • 14 mins
Emerging brands cannot outspend the giants. They have to out-think them.
Avani Oswal, Head of Digital at Elizée, joins Marie Schwartz to share how they build trust for a high-price product in a market dominated by legacy names.
THE HIGH-LEVEL INSIGHTS:
- The Margin Trap: Why focusing on contribution margin is the only way to build a sustainable luxury business.
- The Discovery Layer: Moving beyond SEO to win the race for Answer...
Listen
Watch
Mark as Played
April 25, 2026 • 21 mins
Innovation is often confused with complexity. In this episode, Jennifer Peters, Director of DTC and Martech at OLLY, argues that the most successful brands in 2026 are the ones that execute the fundamentals with relentless consistency.
They move past the hype of custom builds to focus on what actually moves the needle for a modern wellness brand.
WHY YOU SHOULD LISTEN:
- The Headless Trap: Why the trend of overly complicated, cu...
Listen
Watch
Mark as Played
April 24, 2026 • 22 mins
The long waves of efficiency are over. If your brand waits 18 months to pivot, you have already lost the margin.
Jason O'Toole, Head of Connected Commerce & Media at Gildan, and guest host Spencer Lian-Thornton, VP Growth & Partnership of Mindgruve, discuss why the "Fail Fast" culture is now a requirement for survival.
INSIDE THE EPISODE:
- The ROAS Trap: Why high returns often hide cannibalization and how Gildan focuses on incr...
Listen
Watch
Mark as Played
April 24, 2026 • 14 mins
On the latest RETHINK Retail Podcast, host Fritz Finlay sits down with Jeannie Scarlet Freis-Terry of Albertsons and Aidan Mittra, Co-founder of OrderGrid, to discuss how grocers can modernize their technology stack.
They explore building lasting vendor relationships and laying the operational foundation for an AI-driven future in the grocery sector.
KEY TAKEAWAYS:
- Great partnerships solve big problems: The best vendor relatio...
Listen
Watch
Mark as Played
April 24, 2026 • 24 mins
The era of curiosity is over. Retailers are finding that moving from a flashy demo to a trusted, scalable production environment is much harder than a slide deck makes it look.
In this episode, op Retail Expert & AI Leader, Charisma Glassman sits down with Mark Abramowitz, CMO of Dataiku, to discuss how leaders can hit their performance targets before the 2026 budget reckoning.
WHY YOU SHOULD LISTEN:
- The Regret Gap: Why 74% of...
Listen
Watch
Mark as Played
April 23, 2026 • 20 mins
Consumer habits are shifting fast, and the pressure on grocery retailers to keep up has never been greater.
On the latest RETHINK Retail Podcast, R.J. Hottovy of Placer.ai and Aidan Mittra, Co-founder of OrderGrid, discuss the state of the industry and how retailers can adapt to modern demands.
THE KEY TAKEAWAYS:
- Shoppers are more fluid than ever: Consumers are moving freely across in-store, pickup, and delivery channels based...
Listen
Watch
Mark as Played
Popular Podcasts
Hey Jonas! The official Jonas Brothers podcast. Hosted by Kevin, Joe, and Nick Jonas. It’s the Jonas Brothers you know... musicians, actors, and well, yes, brothers. Now, they’re sharing another side of themselves in the playful, intimate, and irreverent way only they can. Spend time with the Jonas Brothers here and stay a little bit longer for deep conversations like never before.
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
Listen to 'The Bobby Bones Show' by downloading the daily full replay.
The Clay Travis and Buck Sexton Show. Clay Travis and Buck Sexton tackle the biggest stories in news, politics and current events with intelligence and humor. From the border crisis, to the madness of cancel culture and far-left missteps, Clay and Buck guide listeners through the latest headlines and hot topics with fun and entertaining conversations and opinions.