RETHINK RETAIL
RETHINK Retail - the evolution of retail in today’s connected world. Join us as we explore the most recent trends and innovations in commerce.
Episodes
December 18, 2025 • 22 mins
In this episode of RETHINK Retail, Top Retail Experts unpack how much customer expectations have accelerated and expert tips for retailers trying to compete across stores, apps, loyalty programs, and connected channels.
Join Emily Pfeiffer, Principal Analyst of Commerce Tech at Forrester and Roopi Crowley, Managing Director of Strategic Retail at T-Mobile for Business, as they explore:
- The future of loyalty programs
- Dynamic pr...
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December 18, 2025 • 27 mins
As the retail industry heads into 2026, innovation is no longer theoretical — it’s operational. In this special episode of the Rethink Retail Predictions Podcast, we spoke directly with retail leaders who are actively building the future of commerce.
From omnichannel growth and AI-driven personalization to pricing pressure, trust, and the rise of machine-assisted shopping, these experts share unfiltered insights into what’s actual...
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December 17, 2025 • 30 mins
In this episode of Rethink Retail, host Martin Bailie is joined by Jerome Hamrit, Senior Vice President for Data and Retail Media at VusionGroup, and Thaddeus Segura, Senior Vice President for Product at VusionGroup, to explore the evolution of the connected store.
What you’ll learn in this episode:
- Why store digital transformation is fundamentally different from e-commerce transformation
- How real-time data from ESLs, computer...
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December 16, 2025 • 32 mins
What if store cameras were one of retail’s most underused growth assets?
In this episode, Martin Bailie (Advisory Board, RETHINK Retail) sits down with Karissa Price, Chief Customer Officer at Dragonfruit AI, and Randy Meadows, Retail Advisor to Dragonfruit AI and former SVP of Asset Protection at Kohl’s, to explore how video AI is transforming retail beyond loss prevention.
Key takeaways:
- Most retailers already have the infras...
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December 12, 2025 • 22 mins
What happens when survey-based consumer research gets replaced by real-time, AI-orchestrated insight?
At GroceryShop 2025, host Kirat Anand sits down with Trevor Sumner, CEO of iGenie.ai, to unpack how the company is redefining a $35B insights industry.
They explore:
- Why traditional surveys fail — and why 70% of responses are unusable
- How iGenie analyzes billions of real consumer signals across search, social, video, and revi...
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December 9, 2025 • 21 mins
How do you scale one of the fastest-growing beverage categories in retail?
In this episode, host James Tenser sits down with Sean Goldsmith, Co-Founder & CEO of The Zero Proof, to unpack what’s fueling the explosive rise of the non-alcoholic (NA) movement — and how retailers can capitalize.
They explore:
- The cultural shift toward wellness, moderation, and premium adult experiences
- How new NA spirits, wines, and cocktails driv...
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December 4, 2025 • 47 mins
Cyber threats aren’t evolving, they’re accelerating. 🚨
In this new AiR Podcast episode, Renee Hartmann sits down with Kenneth Ogami, Industry Leader for Retail & Hospitality at Palo Alto Networks, to unpack the new language of retail resilience.
Kenneth brings 20+ years of hands-on retail security experience — from securing Westfield’s digital ecosystem to helping luxury brand Amiri scale securely through hypergrowth. His messag...
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December 1, 2025 • 23 mins
How is PepsiCo reshaping its future while staying true to the brands consumers love?
In this episode, host Matt Mueller sits down with Michael Del Pozzo, President of PepsiCo North America, to explore the company’s bold new chapter.
They discuss:
- How PepsiCo balances data-driven precision with creative instinct
- What’s fueling innovation across beverages, snacks, and brand refreshes
- How “One PepsiCo” is accelerating speed, co...
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November 26, 2025 • 16 mins
On this episode of “Building a Modern Food Brand,” host Christina Downey sits down with Matthew Newman, CCO at It’s Skinny, to talk about the hard choices founders must make early — and why focus, discipline, and a clear go-to-market strategy matter more than saying “yes” to everyone.
Matthew shares:
- Why startups must define where they want to live — and hold firm
- How It’s Skinny reset its core strategy before scaling
- The br...
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November 26, 2025 • 20 mins
What happens when automation, speed, and smart fulfillment collide in the grocery industry?
In this episode of the Global Retail Leaders Podcast by RETHINK Retail, host Theo sits down with Petr Lizner of Rohlik Group - one of Europe’s fastest-growing online grocers, to walk us through how Rohlik’s blend of automation hardware and in-house software is redefining what modern grocery can achieve.
They explore:
- How Rohlik scales hi...
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November 26, 2025 • 46 mins
Value isn’t just about low prices anymore. As shoppers become more intentional and economic pressures rise, retailers are shifting their strategies—from promotions and pricing to emotional connection and brand authenticity.
We dive into how value is being redefined across the industry.
Joined by experts Andrew Smith, Carol Spieckerman, Liza Amlani, and Andrea K. Leigh, we explore how retailers are aligning with evolving shopper ...
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November 25, 2025 • 16 mins
What happens when technology meets true customer empathy?
In this episode of Rethink Retail: Global Retail Leaders, host Alex Baker sits down with Uttam Kumar, Engineering Manager at American Eagle Outfitters, to discuss:
- How engineers are becoming storytellers and changemakers in retail
- The real role of AI — beyond recommendations, toward anticipation
- Why successful digital transformation starts with people, not tech
- Movi...
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November 24, 2025 • 25 mins
EuroShop only happens once every three years — and every edition sets the pace for the future of global retail.
In the latest RETHINK Retail Podcast, host Alexis sits down with EuroShop Director Elke Moebius and EHI Senior VP Ulrich Spaan for an inside look at what’s new, what’s evolving, and what the world can expect from EuroShop 2026 in Düsseldorf — including its first-ever expansion to Dubai.
If you’re shaping the next wave o...
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November 21, 2025 • 13 mins
In this Rethink Retail podcast episode live from Groceryshop, David Weinand (Incisiv) speaks with Elisa Lyew, founder of Elisa’s Love Bites, on transforming her passion for clean, better-for-you desserts into a fast-growing national brand.
They explore:
- How Elisa pivoted from a decade-long NYC bakery to a scalable CPG model
- Why clean ingredients, gluten-free recipes, and refined-sugar-free sweets set the brand apart
- The focu...
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November 14, 2025 • 29 mins
Join Timm Henderlight, Lead Strategy Consultant at Perficient, and Rick Olson, Consult Partner at Kyndryl, as they reveal how predictive analytics and AI are transforming holiday retail planning.
Discover how retailers are:
- Forecasting demand with greater accuracy
- Optimizing inventory and assortments
- Streamlining operations for peak season
Whether you’re a retailer looking to gain a competitive edge or simply curious about ...
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November 13, 2025 • 18 mins
What happens when passion, purpose, and technology collide on water?
In this Rethink Retail: Global Leaders episode, host Ninaad Acharya sits down with Bruce Smith, Founder & Chairman at Hydrow, the premium connected rowing experience redefining home fitness.
They explore:
- How daily movement can make the world a kinder place
- What it takes to build three companies in one — hardware, software, and content
- The challenge of sca...
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November 12, 2025 • 28 mins
Welcome to Omnichannel Reimagined: A new RETHINK Retail & VTEX Video Podcast Series giving senior retail leaders an insider’s edge on the trends, tech, and tactics shaping the future of B2C and B2B commerce, from seamless digital storefronts to AI-powered experiences.
In Episode 1, Top Retail Expert Brendan Witcher sits down with Santiago Naranjo, CRO at VTEX, to explore how AI is reshaping the buyer journey, whether websites are ...
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November 7, 2025 • 7 mins
How does a century-old luxury lingerie brand balance craftsmanship, connection, and cutting-edge technology?
In this Rethink Retail episode, Cathy McCabe, CEO of Proximity, sits down with Marianna Satanas, President of Hanro USA, to explore how timeless values can drive modern transformation.
They discuss:
- Turning heritage and craftsmanship into a modern customer experience
- How human connection still defines true clienteling ...
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October 30, 2025 • 43 mins
The shelf era is over—and the rules of CPG growth are changing fast. 🛒💡
Join host Bryan Gildenberg and PwC experts Carla DeSantis & Remzi Ural as they break down how AI, agentic shopping, and moment-based experiences are rewriting retail.
Learn how to turn data into actionable insights, leverage cloud ecosystems, and build an agile, AI-enabled enterprise that thrives in disruption.
Listen now and rethink how your brand connec...
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October 23, 2025 • 17 mins
How does a Japanese brand turn 150-year-old silk into a global haircare phenomenon?
Alex Baker sits down with Kodai Takahashi, co-founder & CEO of Silk the Rich, to explore:
- Transforming heritage silk into affordable luxury haircare
- Scaling from 4 bottles sold to 10,000+ stores worldwide
- Blending premium product experience with eco-friendly innovation (silk-based plastics!)
- Leveraging AI for customer support and community ...
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