Agency Intelligence: The Insurance Podcast Network

Agency Intelligence: The Insurance Podcast Network

The Agency Intelligence Podcast Network is the top insurance podcast network with many unique series that let you hear from both insurance agency owners and insurance industry influencers. Learn from real insurance agents in real insurance agencies, get the latest and greatest that thought leaders in the insurance industry have to offer, and more!

Episodes

October 7, 2026 • 33 mins
What if you’re not behind financially? What if you’re just getting started? In this episode of Money in Real Life, Stuff About Money co-hosts Xavier Angel CFP®, ChFC®, CLTC®, and Erik Garcia, CFP®, BFA™, tackle the pressure young professionals feel to build wealth while paying down debt, starting careers, managing everyday expenses, and still trying to enjoy their lives. Xavier and Erik explore why building wealth isn&...
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In this episode of Front Cover: A Rough Notes Podcast on the Agency Intelligence Podcast Network, Jason Cass sits down with Linda Fisher, Founder of Cardinal Insurance Group, the agency featured on the October 2026 front cover of Rough Notes Magazine.  Key Topics: Why taking care of the team comes before taking care of the client Moving from boss to leader and helping employees chase their own dreams Hiring less...
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What if your biggest competitor isn't the agency down the road, but your own habit of hiring? Jason Cass goes solo this episode to break down NexAgency's rollout of NexOne, why AMS platforms are becoming little more than a database, and how a lesson from Southwest Airlines reframes what real competition looks like for independent agents. Key Topics: NexAgency rolled out NexOne on September 1st, growing from 10 demo agencies to...
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In this episode of Front Cover: A Rough Notes Podcast on the Agency Intelligence Podcast Network, pulling from the archives, Jason Cass sits down with Randall Boss, Certified Risk Manager and Certified Risk Architect at Ottawa Kent Insurance Agency (now part of HIGHSTREET Insurance Partners), the agency featured on the July 2012 cover of Rough Notes Magazine. Key Topics: What landing the cover of Rough Notes in 2012 meant to R...
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What if the biggest thing keeping young adults from building wealth isn’t how much money they make, but believing wealth is even attainable? In the second episode of Money in Real Life, Xavier Angel, CFP®, and his daughter Caitlin tackle the question that naturally follows their first conversation: I know what I want my money to make possible, but how do I actually get there? Xavier and Caitlin talk through why building weal...
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Turning an hour-long insurance quote into a 20 minute process is exactly the kind of problem Gaya was built to solve. Jason Cass sits down with Carl Ziadé, Co-Founder of Gaya, to unpack how the platform is reshaping the way agents fill carrier portals, handle transportation submissions, and prepare for what's next in agentic quoting. Key Topics: Gaya autofills carrier portals as a browser extension complement to raters Ga...
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In this episode of Insurance Shoptalk, Eric Stein sits down with Patrick Davis, CEO of InsurePay, to discuss how pay-as-you-go workers’ compensation is changing the way businesses pay premiums—and why insurance agents should understand it as both a client benefit and a retention tool. Patrick explains how pay-as-you-go connects workers’ compensation premiums directly to actual payroll, recalculating exposure wi...
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In this episode of Insurance Shoptalk, Eric Stein chats with Norm Hudson, CEO of Staff Boom, to explore why insurance agencies need to build the right operational foundation before AI and automation can deliver meaningful results. Norm shares lessons from working with insurance agencies, MGAs, wholesalers, and other organizations that have attempted to automate processes only to discover that inconsistent data, workflows, and namin...
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What does “building wealth” mean when you’re still trying to figure out rent, your career, debt, relationships, and adulthood? In this episode of Stuff About Money They Didn’t Teach You in School, Xavier Angel, CFP®, sits down with his daughter, Caitlin, for a conversation that started when she gave him some unexpected feedback: “I don’t think you should give this presentation.” Xavier had...
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What can four decades in the restaurant business teach an insurance agency about running a tighter, more profitable operation? Jason Cass sits down with Troy Korsgaden, Founder of Korsgaden Consulting Services and Keynote Speaker for IndieTech 2027, to unpack lessons on client engagement, AI adoption, and building a resilient agency built to last. Key Topics: Parallels between running Crawdaddy's restaurant and building a prof...
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In this episode of Front Cover: A Rough Notes Podcast on the Agency Intelligence Podcast Network, Jason Cass sits down with Robbie Smith, Co-Founder of Oakbridge Insurance the agency featured on the September 2026 front cover of Rough Notes Magazine.  Key Topics: Robbie reflects on Oakbridge Insurance earning a spot on the cover of Rough Notes Magazine Oakbridge Insurance formed five and a half years ago when four Ge...
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In the final episode of the series, Erik Garcia, CFP®, ChFC®, BFA™ and Dr. Matt Morris, LMFT bring together the core ideas explored throughout The Psychology of Money. They revisit the framework that ties the entire series together: Your thoughts shape you Your habits build you Your choices define you The conversation expands beyond investing and budgeting into fulfillment, relationships, identity, and purpose. Erik reflects on...
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In this episode of Insurance Shoptalk, Eric Stein sits down with Marc Duffy of Duffy Insurance to explore how a family-owned independent insurance agency can grow through acquisitions while maintaining its culture, personal service, and local identity. The conversation covers agency integration, technology and management systems, employee training, recruiting, producer incentives, and the different reasons agency owners choose t...
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What if the negotiation you're losing has already started before you even open your mouth? Jason Cass sits down with Chris Voss, CEO and Founder of The Black Swan Group, to unpack the tactics behind high-stakes negotiation, from hostage crises to closing sales. Key Topics: The negotiation has already started before the first word is spoken Lessons learned from the Burnham-Sobero hostage case in the Philippines The ch...
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How much control do we really have over our financial future? In this episode, Erik Garcia, CFP®, ChFC®, BFA™ and Dr. Matt Morris, LMFT explore the tension between external circumstances and personal responsibility. While economic conditions, inflation, taxes, and unexpected crises are outside anyone’s control, the conversation highlights the many financial choices that still remain firmly within reach. Using concepts like &...
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In this episode of Front Cover: A Rough Notes Podcast on the Agency Intelligence Podcast Network, Jason Cass sits down with Michael Cruz, Principal Owner of Foresight Insurance, the agency featured on the August 2026 front cover of Rough Notes Magazine.  Key Topics: Michael's reaction to being featured on the cover of Rough Notes Magazine Foresight Insurance's growth to 13 employees and 10 years in business near DC ...
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Why do less than a third of independent agents actually use a CRM, and what is that gap costing them? Jason Cass sits down with Mariah Gates, Founder of Accelerated Automation, to unpack agency operations, the shifting role of AMS platforms, and what it really takes to prepare an agency for AI. Key Topics: Why less than 27% of agents actually use a CRM, per a Vertafore study Growth through acquisition creates operational ...
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Money is rarely just about numbers inside a relationship. In this episode, Erik Garcia, CFP®, ChFC®, BFA™ and Dr. Matt Morris, LMFT unpack why financial conflict in marriages and partnerships is often rooted in deeper emotional needs like trust, security, control, communication, and vulnerability. Drawing from years of counseling couples and advising families, they discuss financial infidelity, power imbalances, differing money ph...
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Everyone has financial regrets. In this episode, Erik and Dr. Matt tackle the emotional weight people carry from past financial decisions — debt, overspending, failed investments, divorce, financial scams, and seasons of instability. The real danger, they explain, isn’t the mistake itself; it’s allowing the mistake to become an identity. Dr. Matt introduces the difference between guilt and shame: “I made a ...
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What does it actually look like when an independent agent builds a fully staffed, four-day-workweek agency that outpaces the captives? Jason Cass sits down with Michael Cruz, COO of Virtual Intelligence and ERIE agent based in Maryland outside Washington DC, to unpack how virtual employees, smart staffing, and operational flexibility are reshaping what an independent agency can be. Key Topics: Michael's agency: started from...
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