Bridge the Gap: The Senior Living Podcast

At the NIC Spring Conference in Nashville, Josh and Lucas sit down with two emerging leaders preparing to enter the senior living industry. Listen as these students share their paths into senior living and why they believe the industry offers tremendous opportunities for growth and impact. The conversation explores how young professionals are discovering senior housing, the importance of mentorship, lessons learned from networking ...

On this episode of Bridge the Gap, hosts Josh and Lucas sit down with Bobby Guy to unpack the massive changes happening across senior living, healthcare investing, and capital markets. Bobby shares why senior housing M&A activity is reaching record levels, how demographic shifts are reshaping the future of senior care, and why the industry desperately needs innovation aimed at the middle market, not just luxury communities. Bob...

On this episode of Bridge the Gap, Josh and Lucas sit down with Kimberly Erickson, COO of Bethesda Senior Living, to explore the future of attainable senior housing and the role nonprofit operators can play in serving the growing middle-market population.

Kimberly shares insights from her transition from the for-profit sector into nonprofit leadership, highlighting how mission, culture, and compassion shape operational decisions at ...

What if the future of senior living isn't about healthcare—it's about purpose? This week, we welcome Anna Hall, Chief Culture and Community Officer at Front Porch Communities and host of the Front Porch Podcast. Anna shares her journey through more than 25 years in senior living and explains why purpose, belonging, and meaningful relationships are becoming the foundation of the industry's future.

Key Ideas:

• Purpose is a cri...

Josh and Lucas sit down with Kyle Gardner from NIC MAP to discuss the evolution of data-driven decision-making in senior housing and the launch of NIC MAP’s new AI-powered underwriting platform: Deal Intelligence. Kyle shares how institutional investors, private equity firms, and lenders are increasingly entering the senior housing market, fueled by improved access to reliable industry data. The conversation explores how NIC ...

The senior living workforce conversation is changing fast, and operators who adapt now will have the advantage moving forward. In this episode of Bridge the Gap, Josh and Lucas sit down with Matt Strange, COO of Procare HR, to unpack the evolving labor landscape in senior housing and what operators must do to attract, retain, and engage frontline teams. Matt shares why predictable scheduling may be one of the biggest hidden drivers...

Senior housing is no longer a niche asset class; it’s become one of the most talked-about sectors in real estate and institutional investing. On this episode of Bridge the Gap, Aron Will returns to break down why senior living is entering what he calls a “historic growth cycle.” Aron explains the powerful convergence of demographics, limited new development, strong occupancy growth, and increasing institutional ca...

This week on Bridge the Gap we sit down with the Roeland Pelgrims and Stijn Verrept of Nobi to discuss how technology is reshaping the future of senior living. The conversation explores the operational realities caregivers face daily, the challenges senior living operators encounter amid staffing shortages, and why discreet, intelligent technology is critical to the future of aging services.

Key Topics

The origin story behind Nobi&rs...

On this episode of Bridge the Gap, hosts Josh and Lucas sit down with Brandon Logsdon to discuss how technology, AI, and operational alignment are shaping the future of senior living. Brandon reflects on his first year leading Aline and shares how the company unified six separate organizations into one cohesive culture focused on “elevating the aging experience.”

Meet the Hosts:

Josh Crisp: https://www.linkedin....

This week on Bridge the Gap, Josh and Lucas sit down with Michael Bowden and Shae Portnoy of LTC REIT to explore how the company is redefining senior housing investment. Moving beyond the traditional “landlord” model, LTC is embracing a more collaborative, relationship-driven approach with operators The conversation dives into how LTC’s shift has transformed their company culture, opened doors to best-in-class ope...

On this episode of Bridge the Gap, Justin Ladd of Arrow Senior Living shares his journey from a young nursing home trainee to a senior living leader shaping culture, growth, and innovation across multiple states. Justin dives into the three key pillars driving success in today’s senior living industry: building a strong culture and embracing emerging technologies like AI.

Key Topics Covered

• The three pillars of sen...

On this episode of Bridge the Gap, Josh and Lucas sit down with Nancy Swanger of the Granger Cobb Institute for Business of Aging at Washington State University. Nancy shares the origin story of the program and how it has grown into a pioneering academic pathway preparing students for careers in senior living. Nancy highlights the powerful role of purpose-driven work in attracting the next generation. She also discusses how industr...

The senior living industry is on the brink of massive transformation—but are operators truly prepared? In this episode of Bridge the Gap, hosts Josh and Lucas sit down with Tiffany Karlin and Robert Zondag to unpack the realities behind the much-discussed “silver tsunami.” While many assume baby boomers are already filling communities, the data tells a different story: the surge is just beginning.

From rising Alzhe...

On this episode of Bridge the Gap, Josh and Lucas sit down with Ryan Spalding of Gibson Insurance to unpack one of the most overlooked, but critical, components of senior living operations: insurance and risk management. Ryan shares a behind-the-scenes look at the pressures operators face today. He also highlights real-world operator strategies, including creative staffing solutions and embedded technologies that reduce falls and c...

On this episode of Bridge the Gap, Josh and Lucas sit down with Andrew Gall, Director of Customer Growth at Nobi, to explore how technology is transforming senior living. Andrew shares a unique perspective shaped by both operations and tech and dives into the opportunities of integrating technology into caregiving environments and the challenge of maintaining human connection.

Key Topics Covered

1. The evoluti...

What does the future of senior living really look like? In this episode of Bridge the Gap, Andrew Smith, VP of Operations and Innovation at HumanGood, shares a bold vision: transforming senior living communities into measurable “laboratories for healthy aging.” Andrew dives into how the industry is evolving beyond social engagement to delivering proven health outcomes. From AI-driven operational intelligence to cohort-b...

Senior living design is evolving rapidly, and architects like Rocky Berg are helping shape what the future looks like. In this episode of Bridge the Gap, Josh and Lucas sit down with Rocky, Principal, Director of Business Development at Three Architecture, to discuss how senior housing design is shifting to meet the expectations of the boomer generation. This conversation explores how thoughtful design can elevate the resident expe...

What if senior living felt like home, not just looked like it? In this episode of Bridge the Gap, Josh and Lucas sit down with George Kutnerian of Wellpointe Inc. to explore their fast-growing residential care home model. With over 67 locations across California, George shares how small, six-resident homes are reshaping the future of assisted living by prioritizing intimacy and personalization. If you’re interested in the fut...

SHOWNOTES:

Senior housing has officially moved beyond recovery and into its next growth phase, and the data proves it.

In this episode of Bridge the Gap, hosts Josh Crisp and Lucas McCurdy welcome back Arick Morton, CEO of NIC MAP, to break down the latest trends shaping the senior living industry. They also discuss why senior housing is currently the top-performing real estate asset class, how investors are viewing the sector, and w...