In this episode I speak with Steven Russell, a service designer and now Innovation Manager at Stagecoach bus in the UK. We chat about autonomous buses - a project that Steven has been working on for quite some time. Now, no longer in the realms of movies like Back to the Future 2, it’s not too far away. How far I hear you ask? Well at some point this year, Edinburgh will hopefully become one of the first cities in the world to start rolling the service out in a R and D capacity.
We chat about all the ins and outs about the process, and discuss what the service might look like, potential service failures and other industry dependencies like insurance (who is responsible in the case of accidents) and also how to prepare society for visual of seeing a bus with people driving down the road, with no human driver at the wheel.
Note: Since recording the launch date for the autonomous bus service has been announced. It will open to the public on Monday, the 15th of May.
Other useful links
- Become a Patron of This is HCD / Become a Patron
- Sign up to This is HCD Newsletter / Stay up to date with This is HCD
- Learn more with This is HCD / Courses on Service Design, Human Centered Design, UX Design, Research
- Coaching for Change-Makers / Coaching & Mentoring for Innovators & Change-Makers
- FREE GUIDE - 7 Days of Awesome Journey Map Tips: FREE 7-DAY GUIDE - Killer Journey Mapping Tips
- Follow Gerry Scullion on Twitter / gerrycircus
- Follow This is HCD on Twitter / thisishcd
Our partner links
- We recommend Webflow for all web design and development needs.
- Webflow: Create a custom website | No-code website builder
- We used Descript to power our podcast
- Descript | All-in-one video & podcast editing, easy as a doc
- Our podcast is edited by the A-Team at CastUp / Enquire with them about editing.
- Learn more and connect with Castup
Learn more about your ad choices. Visit megaphone.fm/adchoices
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
New Heights with Jason & Travis Kelce
Football’s funniest family duo — Jason Kelce of the Philadelphia Eagles and Travis Kelce of the Kansas City Chiefs — team up to provide next-level access to life in the league as it unfolds. The two brothers and Super Bowl champions drop weekly insights about the weekly slate of games and share their INSIDE perspectives on trending NFL news and sports headlines. They also endlessly rag on each other as brothers do, chat the latest in pop culture and welcome some very popular and well-known friends to chat with them. Check out new episodes every Wednesday. Follow New Heights on the Wondery App, YouTube or wherever you get your podcasts. You can listen to new episodes early and ad-free, and get exclusive content on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. And join our new membership for a unique fan experience by going to the New Heights YouTube channel now!