CAR WASH Podcasts

In this episode we bring together Remus Pop (Partner, Concept Reply), Luke Bame (Sr. Director, Ascentek and Reliable Plus), and David Meffe (SVP Sales, OnLogic) to discuss a powerful new solution redefining predictive maintenance in the car wash industry. Discover how next-generation technology is transforming the car wash experience.

This isn’t just another OEM tool—this is a manufacturer-agnostic, collaborative innovation designed...

Join International Carwash Association CEO Eric Wulf in a quick but powerful conversation with Alex Chausovsky, Director of Analytics and Consulting at Bundy Group, as they unpack key insights from the Q2 2025 Pulse Report.

Alex shares how a broader “erosion of life satisfaction” is shaping consumer sentiment—and what that means for the car wash industry. From interest rate uncertainty to unchanged subscription cancellation intent, ...

"It’s the whole totality of the experience and how we treat our customers to show that they’re valued.”

Eric Wulf, CEO of the International Carwash Association (ICA), and ICA Research Director Bob Klein discuss the findings of ICA’s 2025 Q1 Pulse Report, covering the health of the industry, customer satisfaction, and the balance between price and wash value for car wash customers.

Top 5 Episode Highlights:

• The Health of the Consum...

Sarah Mellinger AI Implementation Strategist with OnLogic joins host Kendra Johnson, , International Car Wash Association Senior VP of Growth, for an adventure into the amazing world of AI and how it will shape the carwash of the future. They cover everything from predictive maintenance to AI-powered chatbots—and why this technology isn’t as intimidating as it sounds.

• Who is OnLogic & Why Do They Matter?
  OnLogic is a global i...

Today’s guest is someone who knows a thing or two about business growth and profitability—Mike Michalowicz the entrepreneur behind three multimillion-dollar companies and the bestselling author of Profit First, Clockwork, The Pumpkin Plan, and his latest book, All In. He’s also been a small business columnist for The Wall Street Journal and a business makeover expert on MSNBC. These days, he travels the world helping entrepreneurs ...

In this episode of (insert podcast name here) host Josh Taylor, Chief Marketing Officer at OptSpot, sits down with Donald Miller, CEO of StoryBrand, to discuss how car wash owners can transform their marketing strategies by clarifying their messaging. Miller explains how businesses can position themselves as guides rather than heroes in their customers' journeys. The conversation covers actionable strategies for increasing customer...

As a part of an ongoing series called The Training Experts, this episode features ICA Chief Learning Officer, Claire Moore and Jonathan Delicate, Director of Training at Mr. Clean Car Wash. Jonathan shares his insights on how to effectively implement training programs across multiple locations using innovative tools and strategies.

Key Takeaways:

• Jonathan’s journey into training at Mr. Clean Car Wash began with his hiring as...

In this insightful episode of Car Wash The Podcast, host Matt DeWolf is joined by Deborah Jasper, Founder and CEO of Mindset Digital. Deborah shares her expertise on how businesses can capture and hold the attention of today’s consumers—who often decide in just 8 seconds whether a message is worth their time! From building better customer experiences to effective employee retention strategies, Deborah provides actionable insights y...

In this episode, host Matt DeWolf sits down with Jack Stratton, a Retail Trend Spotter, to discuss the evolving landscape of customer expectations and how businesses can adapt to stay ahead. But first, what exactly is a retail trend spotter? Jack breaks it down—explaining how he uses a combination of qualitative and quantitative data to identify fundamental shifts in consumer behavior that businesses can apply to their everyday ope...

Join Car Wash The Podcast as they sit down with Devario Parson, Sales Director, and Tyler Slaughter, CEO/COO of Camel Car Wash, during The Car Wash Show in Nashville. This heartfelt episode highlights the power of community, support, and the human side of the car wash industry.

Key Moments:

• A Life-Changing EventJust a day after the birth of his first child, Devario received devastating news—his home was on fire. His first call?...

In this second episode of a two-part series, International Car Wash Association CEO Eric Wulf speaks with Jim Davis, a professor of corporate strategy at Notre Dame and now Utah State University. Together, they offer an exclusive preview of Davis's upcoming study, set to be unveiled at ROADMAP, DESTINATION: PROJECTIONS on December 13.

The conversation begins with ICA's interest in The Consolidation Curve, which led to Davis’s rese...

In this kickoff episode of our two-part series, International Car Wash Association CEO Eric Wulf sits down with industry leaders Robert Dubinsky, CEO of Waterway Car Wash, Curt Hutchins, CEO of Sonny’s Enterprises, and John Lai, CEO of Mister Car Wash. 

These experts share their perspectives on emerging trends, crucial factors for strategic planning, and which practices may no longer serve the evolving car wash industry. Get a fro...

In this episode of CAR WASH The Podcast, ICA Chief Learning Officer Claire Moore is joined by Alexander C. Pullen, HR Consultant with the Society for Human Resources Management (SHRM). Together, they discuss the importance of a robust people strategy and preview DESTINATION: PEOPLE at ROADMAP on December 11th. 

Pullen, a seasoned HR professional with over a decade of experience, shares his expertise in helping organizations creat...

Join International Carwash Association Chief Learning Officer Claire Moore in a conversation with a marketing expert and a headline speaker at ROADMAP at DESTINATION 1: PEOPLE, Jay Baer, New York Time bestselling author, 5x multimillion-dollar entrepreneurial founder and trusted brand advisor to over 700 companies, including 40 of the Fortune 500. 

In this episode, Jay delves into the power of combining customer experience with cu...

Chart your course to ROADMAP with International Carwash Association Senior Vice President/Growth Kendra Johnson as she chats with ICA’s Chief Learning Officer Claire Moore and Chief Experience Officer Kim Vinciguerra, to dive into the car wash industry’s newest event happening this December in Austin, Texas.

Moore outlines the growth and sophistication of the industry as the driving factors in the buildout of ROADMAP and this new ...

Join CAR WASH Magazine Editor-in-Chief Shaneen Calvo as she explores the innovative world of modular construction with experts from Genesis Modular Car Wash Building Systems:

• Bruce Arnett – Owner
• Shawn McGovern – CEO
• Charlie Zimmerman – National Sales Manager

This episode complements an article in the Q2 issue of CAR WASH Magazine, “On the Fast Track,” and takes a deep dive into how modular builds can dramatically r...

Join us for this special episode recorded at The Car Wash Show in Nashville, TN (May2024), where ICA Chief Learning Officer, Claire Moore, sits down with Stephanie Mak, Talent Acquisition Manager at Summit Wash Holdings, and Jay Iraheta, Southeast Regional President at Summit, to discuss the transformative “ElevateHER” program.

Key Takeaways:

• What is ElevateHER?

o Goal: To provide women in the car wash industry the opportuni...

In this episode of CAR WASH the Podcast, International Carwash Association CEO Eric Wulf is joined by Alex Chausovsky, a seasoned market researcher and analyst with over 20 years of expertise in economics, business cycles, and industry-specific trends.

The episode explores the ICA’s Q3 research survey, shedding light on year-end retail growth projections within the car wash industry. Eric and Alex break down current market dynamics...

In this episode, listen as guest Keith Moye, VP and GM for OPW Vehicle Wash Solutions (a Dover Company), highlights the importance of offering collective solutions to help customers meet their goals and streamline operations. Moye shares examples of inorganic and organic strategies to support the growing car wash industry, such as OPW Vehicle Wash Solutions’ acquisition of Transchem Group, and the need to implement innovative techn...