CollisionCast is the premier collision repair industry podcast, helping shop owners and operators improve their businesses with real-world solutions to common problems, delivered by leading industry experts and elite shop leaders.
Join this episode of the CollisionCast, in which Mike Brockway, owner of Dabler Auto Body & Collision Repair in Salem, Oregon, talks with Editor-in-Chief Jay Sicht about some of the challenges facing the collision repair industry today, including pushback from insurers on certain line items, and how he plans to meet the challenges in the coming months.
Beginning in May, 3M is rolling out its new Front Office Collision Repair Training course.
Intended for repair planners/estimators, adjusters, collision repair shop managers and owners, the focus of the three-day course is on foundational processes in the body repair and paint shop areas. FenderBender Editor-in-Chief Jay Sicht talks with the two who developed the course, 3M Digital Performance Manager John Ascheman and Application ...
In this CollisionCast episode, sponsored by AMAROK, Editor-in-Chief Jay Sicht sits down with AMAROK Enterprise Development Manager Jackson Skey to talk about how improving your collision repair shop's security can be a turnkey solution that can give your customers peace of mind their vehicle is being cared for. It can even save time and reduce vehicle damage because vehicles may not need to be jockeyed around just so they can be st...
Women are not well represented in collision repair, and there’s one organization that aims to support women in this male-dominated field.
Liz Stein, vice president of strategic initiatives at Certified Collision Group and current WIN chair, and Cheryl Boswell, CFO and partner for DCR Systems and a past WIN chair, discuss the importance of WIN and its impact.
Following OEM procedures closely is needed not only to ensure proper calibrations of advanced driver assistance systems (ADAS,) but can also help seed up works in process (WIP.) Hear how the co-founders of Lightning Auto Service advocate for proper procedures and some steps they've taken to reduce friction with insurers. Check out some of the resources they've made available here.
Caliber Collision doesn’t just combat the tech shortage with their Technician Apprenticeship Program (TAP); they’re also changing the lives of active-duty service members by giving them a smooth transition not only to the collision repair industry but also to civilian life.
Andrew Vaccaro, director of apprenticeships at Caliber Collision, discusses Caliber’s work in their Changing Lanes initiative.
Focus Advisors is a mergers and acquisitions firm specializing in the collision repair market and helping MSO owners achieve maximum value through a strategic exit. President Chris Lane and Senior Associate Madeleine Roberts Rich join the CollisionCast to discuss how collision repair business owners can help prepare for a sale.
An Abra location in Minnesota participated in a program that gives hands-on collision repair experience to public school teachers so they can apply what they learn to their own teaching.
Danyell Wendland, an Abra operations manager, discusses how the program went and what the goal was.
Donald Trump has long been an EV critic. How might his newly close ties to Elon Musk influence his position on EV policies and regulation? And how might proposed tariffs affect the auto parts supply chain? For insight, we talk with Abey Abraham, managing principal at consulting firm Ducker Carlisle, where he leads the company's automotive and materials practice.
There are many ways to pay for the things you need in your shop, including financing.
Paul Knowlton, an automotive service and collision repair equipment sales executive from Huntington National Bank, sat down with FenderBender to discuss why someone should consider financing, even if they have the cash on hand.
As insurers tighten their purse strings and adopt more stringent policies, shop owners must navigate this evolving landscape with adaptability and resilience. As Tiffany Menefee, president of Pronto Body Shop in El Paso, Texas, notes in her December column, by focusing on strong customer relationships, meticulous documentation, and strategic business practices, repair shops can weather the storm and continue to thrive. She joins th...
Weeks after the recent Longshoreman strikes, we had a conversation with Ryan Mandell, director of claims performance for Mitchell International, Inc.
He discusses how these events are impacting the collision repair industry and how to prepare for more logistical complications that may arise.
According to Drew Bryant, owner of DB Orlando Collision and monthly FenderBender columnist, one of the most persistent and damaging myths in the world of auto repairs is that insurance companies are on the consumer's side.
In his October column, he talks about the illusion of trust and how collision shop owners and consumers must work together to demand fair treatment and high-quality repairs.
Like many professionals, you probably thought about gathering the knowledge you gained during your time in the collision industry and passing it on to the next generation. If you want to know more about that transition, listen to Brian Pierce, the head of the collision repair program at Rosedale Technical College in Pittsburgh. He has valuable insights into being and becoming an instructor.
Tom Wolf, director of strategic accounts and OEM aftersales at PPG Automotive Refinish, joins the CollisionCast to discuss why it's important to research refinishing considerations that may affect ADAS. It's a step that should be undertaken during repair planning, and PPG is one of the sponsors of the inaugural FenderBender and ABRN Best Repair Planner/Estimator Award.
Check out MORE CollisionCast episodes online here!
Mary Mahoney, vice president of the Replacement & Leisure Division at Enterprise Mobility, and Matt Ebert, founder and CEO of Crash Champions, join the CollisionCast to talk about recruiting for the collision repair industry and the Collision Engineering program. The Collision Engineering program will be the primary beneficiary of the upcoming Crash Champions Golf Outing, Dec. 5 at Monarch Beach Golf Links in Dana Point, Califo...
The Collision Repair Education Foundation (CREF) made an impact at the recent American School Counselor Association (ASCA) conference, where school counselors considered alternative career options for the students they guide.
The I-CAR Academy curriculum is designed to prepare entry-level technicians for a collision repair career. I-CAR Director of Product Management Jesus Guerrero talks about how the Academy, with guided hands-on learning and gamification in five foundational learning areas, helps new hires become productive technicians.
AI is making an impact across all sectors of business, including Collision Repair.
FenderBender speaks with Ryan Taylor, the founder and CEO of Body Shop Booster, to learn more about what he is doing to develop AI for collision repairers and how AI can impact the industry.
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