In this episode, Joe Saponare and Jerry discuss dealing with common tech issues. Jerry shares his experience fixing his AirPods Pro charging problem, detailing his investigation and a strategy using contact cleaner. The conversation shifts to Synology updates, exploring the challenges of manually updating DSM firmware, and the discovery of missing auto updates. They also delve into the use of Unify's U7 Pro access points and troubleshooting Wi-Fi 7 signal issues, including tweaking the minimum RSSI settings for better connectivity. The hosts touch on email follow-up features in Apple Mail and share anecdotes about tech support challenges, giving practical advice and sharing insights into the tech consultancy landscape.
00:00 Introduction and Hosts
00:07 AirPods Pro Charging Issues
01:16 DIY Fixes and YouTube Solutions
04:26 Contact Cleaner Solution
10:18 Synology NAS Updates
18:13 MacBook Air Erase Troubleshooting
21:48 Community Support and Unify Devices
31:02 Exploring Hostify: Affordable Network Management
31:36 Unify's Potential Future Charges
32:22 WiFi 6 and 6GHz Connectivity Issues
33:08 Adjusting RSSI for Better WiFi Performance
34:56 WiFi 7 and Device Compatibility
36:23 Auto Optimization and Network Settings
39:59 Seasonal Business Trends and Client Behavior
44:05 Email Follow-ups and Communication Challenges
52:33 Phone Etiquette and Speakerphone Frustrations
54:52 iPhone Mirroring: A Helpful Feature
57:38 Conclusion and Listener Engagement
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