In this episode of Command Control Power, the hosts discuss several interesting and challenging situations they’ve encountered. They start by encouraging listeners to support them on Patreon for additional content, including unedited YouTube broadcasts. The main discussions cover a range of topics: the idea of maintaining up-to-date hardware for clients, how to strategically manage old equipment, and the peculiar case of a client getting inundated with spam emails likely as a cover for fraudulent activities involving a Best Buy purchase. They explore possible solutions and share their experiences dealing with such disruptions. Additionally, Jerry shares a humorous story about helping a client with her TV and encountering an unexpected twist with a generous tip to a technician.
00:00 Introduction and Patreon Promotion
01:38 Unedited YouTube Broadcasts
02:52 Barcelona Travel Talk
04:00 Tech Truisms and Client Discussions
06:38 Client Hardware Upgrade Policies
12:31 Unsupported Hardware Fees and Security Risks
27:45 Apple Business Manager and iCloud Issues
34:40 The Mysterious Phone Issue
35:28 Joe's Story: The Spam Attack
37:07 Understanding the Hacker's Tactics
39:28 Dealing with the Spam Flood
46:44 A Disgruntled Employee?
47:59 The Best Buy Clue
49:15 The Police Involvement
50:20 The Amateur Hacker Theory
55:27 Jerry's Funny TV Repair Story
01:02:27 Conclusion and Next Steps
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