Cranky Talk

Southwest has done something unique, bringing its Network Planning group -- the people who decide when and where to fly -- under the Chief Operating Officer instead of the Chief Commercial Officer. I spoke with Adam Decaire to learn more about the decision and see how it's going.

Kevin and I sit down to on an airplane to talk about Porter's big expansion plans

We're dusting off the podcast to talk about Boeing, the Max, and what we know about flight 1282. 

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We're back! Join us for an episode all about how NDC might not quite be as ready for prime time as American wants it to be and its impact on the travel agency world. We're joined by special guests from the Cranky Concierge team, sharing their real-world stories about how difficult this has been. 

Thank you to our sponsor, Medjet! The membership service that protects you if you get sick or injured while traveling.

Following up three years after our June 2020 discussion, Patrick and I run through the different regions and talk about what United is seeing in terms of success in the network planning world.

In a special return episode, Brett and Dave had a chat with Wallace Beall who worked in revenue management at several airlines including American, and was in charge of yield management when Brett worked at America West. Listen in for a behind-the-scenes talk about how overbooking is decided and how much the industry has changed in the last couple of decades. 

Mark and I spoke about Air Canada's plans for rolling out its implementation of NDC for travel agency bookings. The airline is taking a more thoughtful approach, and Mark has plenty to say about how other airlines are handling this move.  Listen in to hear more about how Air Canada wants to roll this out.

Join me as I talk with the new president of Norse Atlantic about the airline's plans.

Brett does a recap of the CNAs with Courtney Miller from Visual Approach! 

Stay tuned til the end for a special announcement on the future of the podcast from Brett and Dave! 

Southwest was called to the principal's office in DC to answer for the meltdown over the holidays. We break down some testimony and what could happen if a passenger's bill of rights were ever to pass. 

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With Delta announcing free wifi, the differences between airlines continue to grow. Join us for a brief history of wifi on airplanes and what the future might hold. 

Thank you to our sponsor, Medjet! The membership service that protects you if you get sick or injured while traveling.

It's time for the annual Cranky Talk exclusive peak behind the curtain at what you can expect when you tune in to the 2023 Cranky Network Awards on February 23! 

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We return from our break a little early to pod about the Southwest meltdown over the holidays.

Thank you to our sponsor, Medjet! The membership service that protects you if you get sick or injured while traveling.

Brett goes on a rant about seat pitch and why it's terrible for measuring legroom. Is there a better alternative? Listen to find out! 

Photo gallery: 

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Frontier's GoWild! is live. Brett tries to see if Dave thinks it's worthwhile. 

Thank you to our sponsor, Medjet! The membership service that protects you if you get sick or injured while traveling.

Listen to an interview with the CEO of Flair, Stephen Jones, on how he sees the market evolving.

On this episode, Brett and Dave are joined by Courtney Miller from Visual Approach to give listeners a sneak preview of the 2023 CNAs! Listen in to find out where the show is happening and the special plans Brett and Courtney have cooked up! 

Thank you to our sponsor, Medjet! The membership service that protects you if you get sick or injured while traveling.

It's about as hard as it's ever been to run a regional airline right now, and Horizon Air President Joe Sprague took the reins in late 2019, just before the industry began to unravel. Joe sat with me to talk about the challenges Horizon has faced, and exactly how it has gone about facing them.