Episode 238 - Should you trust Binance?

Welcome to the show people! Today the gang assesses a hot topic - a user claimed on reddit that Binance "took" money from him and it blew up. Even CZ commented and got blasted. Also, we take a look at an admittedly cringy article listing the "7 deadly sins of CZ". What a day. Tune in now!

Relevant Links:

• Reddit user calls out Binance for "accidentally" taking 12061.48 and won't give it back.
• CZ Responds to the reddit user
• The user posts some so called proof proof
• Some more so called proof
• Another user piggy backs off of the hype and posts "7 Deadly Sins of Changpeng Zhao"
• Wayback machine of CZ calling out OKcoin
• So What happened?
• Text of the Post
• background on the 28th of January I happend to be trading on the futures platform. Due to a mistake by binance my orders weren’t executed and I was liquidated.
• Well I opened a ticket demanding back my funds. After a couple months of mails every 2 or 3 days. Binance denied everything and weren’t giving back the money, so I opened another ticket. This time I didn’t ask for a refund up front. Binance straight up told me it was their mistake and that they would compensate me 3bnb. Well I didn’t take that well, so I asked for my full amount back.
• Binance went in to a defensive mode and decided mixing up different cases would settle the issue. (Binance had messed up again and I lost 3600 USDT, so they compensated me 1018 USDT) they told me they had already compensated me and that I shouldn’t ask for more. When I called them out on the fact that the cases weren’t related, they told me they weren’t going to give me the 12061.48 USDT back anyway.
• I pointed out that by admitting their mistake in this ticket they broke their own policy. It states that Binance has to execute a trade. After I mentioned this they went silent, I have bugged support every 2 days, but I have not received anything as of yet and it has been almost a month.
• I wanted more people to know as Binance is the biggest in the industry, and they bury the negative very easily. I need your help in demanding an answer for Binance her mistakes.
• He explained more a little further down
• In response to if he got liquidated
• I did, but it is more complicated than that. I was trading on the futures platform. My positions weren’t doing well so I made the decision to close them.
• I have a screenshot of the positions before they were closed and after they were closed. Anyways I closed the positions market bought them. (I was shorting) well you’d think that was it. I screenshotted the fact that I had just 12k left. And it showed no open positions. After 4 hours however I get notifications from my phone that I were about to be liquidated, I opened my phone and my positions were still open. And were almost all liquidated.
• Binance told me that I experienced the “app disconnection issue” I don’t know what this means. They however told me it is only common on the app and that is my responsibility for not trading on pc.
• Support shows up to resp