Customer Stories

Customer Stories

Learn how businesses and enterprises around the globe are using iPhone and iPad to improve the way employees work.

Episodes

Reimagining the future of insurance

June 21, 2021 • 2 mins
AIA China, a leading provider of life insurance and financial planning in Asia, takes an Apple-only approach to shaping the future of insurance. With more than 16 custom apps, the company supports all aspects of the daily work of 50,000 agents and agent leaders.
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Ash Cloud

April 6, 2020 • 1 min
iOS and iPadOS streamline factory operations. Ash Cloud shifted from traditional ERP systems to running its manufacturing operations fully on iPad with dramatic improvements in productivity. With help of iOS and iPadOS apps, Ash Cloud increased 30% production efficiency.
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BSH

April 2, 2020 • 2 mins
Equipped with iPad and custom apps, BSH service engineers are more efficient, better informed, and able to provide exceptional customer service.
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SKF

May 6, 2019 • 1 min
With iPhone and custom apps developed with the SAP Cloud Platform SDK for iOS, SKF has simplified core business processes, increased employee productivity, and eliminated production errors in the channel. Factory workers are more mobile and enjoy a user experience that simply wasn’t possible before with seamless access to SAP systems.
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John Lewis & Partners

January 11, 2019 • 1 min
With iPhone, John Lewis shop floor Partners have instant access to stock information in store and online. Partners can easily share detailed information on over 350,000 products so that customers always receive knowledgable, trustworthy advice.
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Bestseller

December 12, 2018 • 1 min
China’s leading clothing retail company is achieving better customer engagement, staff performance and store profitability with iPad and custom iOS apps used by more than 7,500 store associates.
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BDC

November 15, 2018 • 2 mins
Account managers at BDC use custom iOS apps on iPad to securely review financials, propose consulting services and calculate loan options. In the first year since using iPad, account managers have closed 2,000 loans for small businesses right at their locations within a single visit.
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AXA

April 18, 2018 • 2 mins
Empowered with iPad Pro and a custom iOS app developed with IBM, insurance sales advisors at AXA France now sit side by side with their customers to build a complete financial picture, allowing them to create collaborative, trusted relationships.
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Rogers-O’Brien

April 18, 2018 • 1 min
Construction teams use iPhone and iPad to review blueprints, access interactive 3D design files, and manage resources on the job site. Keeping everyone connected with the right information means projects are completed on time and on budget.
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Markor Furnishings

April 18, 2018 • 2 mins
Markor deploys iPad and iOS apps across its entire operation to streamline sales processes, enhance productivity, and create more engaging customer experiences.
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Huazhu Hotels Group Ltd.

April 18, 2018 • 3 mins
Huazhu Hotels deploys iPad for faster check in and check out. It also empowers restaurant and housekeeping staff with custom iOS apps that improve productivity and create better guest engagement.
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Lidl

July 28, 2017 • 3 mins
With iPad and iPhone, Lidl are bringing new levels of efficiency to their store management and corporate processes. District Managers have immediate access to metrics, product insights, policies and procedures.
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Snam

July 28, 2017 • 2 mins
Snam field workers use iPad and custom apps to help them manage national gas infrastructure in Italy. With augmented reality they can even visualise their underground gas network in the field.
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Italgas

July 28, 2017 • 2 mins
Italgas manage natural gas distribution within urban networks across Italy. With iPad and custom app Gas To Go Italgas have streamlined the entire field service process.
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Capital One

March 21, 2017 • 2 mins
With Apple devices and custom iOS apps, Capital One enables associates to share ideas, stay connected, reach consumers in new ways, and do the best work of their lives.
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Wakuda Dental

March 21, 2017 • 3 mins
Dentists and dental hygienists at Wakuda Dental Clinic in Hamamatsu City, Japan, have improved patient communication and education with iPad. The entire staff can schedule appointments, update medical records, and present patients with information about their oral health in new and engaging ways.
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IGTECH

February 8, 2017 • 2 mins
Managers and technicians at IGTECH use iPhone, iPad, and a collection of App Store apps to run all aspects of their operations, from managing residential and commercial jobs, to tracking employee time, to invoicing and accounting.
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Souvla

February 7, 2017 • 2 mins
Souvla is a counter-service restaurant in San Francisco offering a modern spin on the traditional Greek “Souvlaki” sandwich. With iPad, iPhone, and App Store apps they have also put a modern spin on restaurant operations, creating efficiencies for employees and enhancing the dining experience for guests.
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Tokyo Metro

June 1, 2016 • 3 mins
Considered one of the safest subway systems in the world, Tokyo Metro uses iPad, iBeacon, and iOS to help maintain its spotless reputation.
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British Airways: Operations

April 20, 2016 • 2 mins
Discover how British Airways uses iPad and custom iOS apps like iLoad Direct to improve the turnaround time of an aircraft. 
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