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August 18, 2025 56 mins

Combining LLMs with enterprise knowledge bases is creating powerful new agents that can transform business operations. These systems are dramatically improving on traditional chatbots by understanding context, following conversations naturally, and accessing up-to-date information. But how do you effectively manage the knowledge that powers these agents? What governance structures need to be in place before deployment? And as we look toward a future with physical AI and robotics, what fundamental computing challenges must we solve to ensure these technologies enhance rather than complicate our lives?

Jun Qian is an accomplished technology leader with extensive experience in artificial intelligence and machine learning. Currently serving as Vice President of Generative AI Services at Oracle since May 2020, Jun founded and leads the Engineering and Science group, focusing on the creation and enhancement of Generative AI services and AI Agents. Previously held roles include Vice President of AI Science and Development at Oracle, Head of AI and Machine Learning at Sift, and Principal Group Engineering Manager at Microsoft, where Jun co-founded Microsoft Power Virtual Agents. Jun's career also includes significant contributions as the Founding Manager of Amazon Machine Learning at AWS and as a Principal Investigator at Verizon.

In the episode, Richie and Jun explore the evolution of AI agents, the unique features of ChatGPT, the challenges and advancements in chatbot technology, the importance of data management and security in AI, and the future of AI in computing and robotics, and much more.

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