Deep Listening - Impact beyond words - Oscar Trimboli
The world is a noisy place where you fight to be heard every day. Despite the fact that we have been taught at home and at school how to speak, none of us has had any training in how to listen. Multiple academic studies have shown that between 50% and 55% of your working day is spent listening, yet only 2% of people have been trained in how to listen. We feel frustrated, isolated and confused because we aren't heard. As a speaker, it takes absolutely no training to notice when someone isn't listening - they're distracted, they interrupt or drift away as you talk. Yet the opposite is also true, without any training in how to listen we struggle to stay connected with the speaker and the discussion. This results in unproductive workplaces where people fight to be heard and need to repeat themselves constantly, send emails to confirm what they said and then have follow-up meetings to ensure what was said was actually heard by those in the meeting. It's a downward spiral that drains energy from every conversation and reduces the productivity of organisations. This podcast is about creating practical tips and techniques to improve your daily listening. Listen for free
Episodes
Claire Pedrick, Shaney Crawford and Oscar Trimboli explore the nuances and dynamics of workplace listening, including the importance of presence, flexibility, and curiosity.
Key insights include:
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Listening is about creating shared meaning, not just exchanging information. Meaning only emerges in a collaborative space.
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Second languages and their musicality can provide insights into how we communicate and connect.
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Effective...
In the previous episode 127, Claire Pedrick and I discussed listening through many dimensions, including the role of pause and silence, the influence of the backstory and its impact on workplace change.
Now we ...
What emerges in between?
This episode is an 'experiment' between Claire Pedrick and Oscar Trimboli as a result of an introduction by Shaney Crawford from Japan.
They explore the role of second languages, the value of silence, and the importance of understanding the past.
What does a group listening audit sound and look like?
The experiment will continue for the next few episodes as they see what emerges in between episodes.
This episode delves into the critical role of listening, particularly in the context of debates and the competitive advantage provided to participants.
Sasan Kisravi explains the significance of preparation in debate, especially when preparing both sides of the argument.
When preparing both sides of an argument, you can discover and anticipate the counterpoints that will help you discover multiple appr...
The importance of listening at Level II, which is three-dimensional
- hear,
- see,
- and sense
Noticing nonverbal cues and their congruence with their words is a vital skill toward becoming a deeper listener.
While these cues can be informative, it's crucial to interpret them accurately and consider the conte...
Insights from 33,519 people about what gets in their way of listening and practical tips about what will imrpove your listening.
An update on the fourth generation www.listeningquiz.com including;
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- aggregate listening profiles for more than 10 people
- cross-industry benchmarking
- administration features to track progress of completion
- volume discounts...
This episode of Deep Listening Impact Beyond Words explores the art of listening in diplomatic cross-cultural meetings, drawing insights from British Foreign Secretary James Cleverly's discussion with Cindy Yu on The Spectator's Chinese Whisper Podcast.
Key takeaways:
- Focus on non-verbal cues: Ambassador Cleverly ...
Nicole Lowenbraun and Maegan Stephens, authors of the book "Adaptive Listening: How to Cultivate Trust and Traction at Work," explain the impact of adapting your listening in the a corporate workplace.
They introduce the SAID listening model, which stands for Support, Advance, Immerse, and Discern, each representing a specific listening style and goal. They emphasize that everyone has a uni...
Authenticx CEO and Founder, Amy Brown, discusses the power of listening at scale in the contact center industry. She shares her personal experiences and how they shaped her understanding of the importance of listening to patients and customers.
Brown emphasizes the need for organizations to listen to the authentic voice of the customer in order to drive positive healthcare outcomes. She also highlights the barriers to effectively u...
Oscar Trimboli interviews Jamie Woolf and Heidi Rosenfelder, former employees of Pixar Animation Studios and founders of CreativityPartners, discussing the importance of listening in building connections and fostering innovation.<...
Matt Abrahams is a leading expert in the field of communications. He's a lecturer in organizational behavior at Stanford University's Graduate School of Business.
He teaches a very popular class in strategic communication and effective virtual presenting.
He's so good, he's even won the school's alumni teaching award. Matt also co-teaches improvisational speaking in Stanford's Continuing Studies program.
To relax and rejuvenate, Ma...
Kathryn Mannix has spent her medical career working with people who have incurable advanced illnesses.
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In this episode, MathPath Aubrey Blanche helps people, teams, and organizations notice the edge of their mental, and systems models.
Listen for free
This is the life-changing work that is the focus of B Corp certified life sciences recruitment and search consultancy - RBW Consulting spanning Boston, the United Kingdom, Switzerland, North Carolina, and San Diego.
Their work covers everything from computational biology, pr...
Today I'll explore before, during, and after a workshop.
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Could you take a photo of yourself with the book and email it to podcast@oscartrimboli.com with the Subject Line “Cover”?
I’ve set up a registration page for all these events so you can register for the rest of the year if you visit https://www.oscartrimboli.com/communityofpractice/
If you would like to provide feedback on the development of this course, you can visit https://www.oscartrimboli.com/coursefeedback
Bryan Adams is the CEO and founder of Ph.Creative, recognized as one of the leading employer brand agencies in the world with clients such as Apple, American Airlines, , and Blizzard Entertainment.
Bryan is author of Give & Get Employer Brandin...
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