During an eye-opening conversation, Teepa reveals why so many care facilities fail people with dementia - and it's not because residents are difficult, but because staff aren't trained to understand what people with dementia are really trying to communicate. She shares a powerful example of how one simple conversation completely transformed a problem resident's care in just one day.
To learn more about Positive Approach to Care, visit: www.teepasnow.com.
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