When the economy starts to shake, most dental practices start to shrink. But Sandy says now is the time to lean in and level up—and she’s sharing exactly how to do it.
In this episode, Dana and Sandy break down what it takes to recession-proof your practice before anything happens. From tightening your finances to training your team, maximizing re-care systems to building patient loyalty, this episode is your no-fluff guide to keeping treatment plans up—even when wallets are down.
Whether you’re nervous about the future or just want to boost production now, this conversation will help you lead with confidence, stay consistent, and find opportunity where others see obstacles.
In This Episode You’ll Learn:
Why mindset matters more than market trends
The first two things to do when the economy dips
How to avoid becoming your own worst enemy in front of the team
The real cost of third-party re-care systems that leave you in the dark
A simple report to pull that could reactivate hundreds of patients
Why untrained phone calls = missed treatment acceptance
How to double down on marketing without wasting dollars
Why patients need more than just a reminder—they need to feel missed
How membership plans keep the back door closed and loyalty high
The forgotten art of verbal skills and how they change everything
📅 Upcoming Event:
🗓️ Front Desk Pro – Philadelphia
📍 May 9, 2025
🎟️ Use promo code SECRETSAUCE (capital S in Secret and Sauce) to save $100 per person
🚨 Seats are limited and these events always sell out!
🙏 Thank You to Our Sponsors:
➡️ Plan Forward
Plan Forward makes membership plans easy. Their revolutionary platform helps you grow your dental practice, improve patient loyalty, and create predictable recurring revenue. Learn more a
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