When it comes to running a spa or clinic, building strong relationships with your clients can sometimes feel like a mystery. How do you create an experience that makes people want to keep coming back? In this episode, we’re talking about a tool you might not have thought of before: The 5 Love Languages.
Our guest, Tazeem Jamal, brings a fresh perspective on using these love languages to better connect with clients, foster loyalty, and even boost your bottom line. Tazeem isn’t just a skincare expert — she’s a Master Esthetician, business coach, and someone who understands what it takes to build meaningful client relationships that last. Whether you’re just starting out or have been in the industry for years, this episode will give you practical, easy-to-apply strategies to strengthen your client connections and grow your business.
Tazeem breaks down how the 5 Love Languages — acts of service, words of affirmation, quality time, physical touch, and gift giving — can be seamlessly incorporated into your daily interactions with clients. It’s about more than just offering treatments; it’s about making each person who walks through your doors feel seen, valued, and understood.
She also shares actionable advice on how to design your retail space, align your product offerings with your clients' needs, and avoid common mistakes that hold many spa owners back from reaching their full potential.
Key Takeaways:
- The Power of Personal Touch – How physical touch in treatments goes beyond the surface, and why being mindful of your energy can transform a client’s experience.
- Words Matter – Why simple words of affirmation can build strong, long-term relationships with clients.
- Thoughtful Gifting – Learn why offering small, meaningful tokens can elevate a client’s perception of your service.
- Quality Time and Acts of Service – Explore how intentional time and small gestures can create a nurturing and trustworthy atmosphere in your spa.
Learn more about Tazeem here:
- Website: http://tazeemjamal.com/
- Facebook: https://www.facebook.com/TJRetailSalesCatalyst
- Instagram: https://www.instagram.com/spabizcoach/
- LinkedIn: https://www.linkedin.com/in/tazeem-jamalspabizcoach/
Be sure to subscribe to the podcast! And follow us on Instagram @dermhealth.co @digitalhealth.co
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