How People Analytics is Powering Business Strategy at Mastercard (an Interview with Anshul Sheopuri)

What does it take to move people analytics from the margins to the core of business strategy? 

In this episode of the Digital HR Leaders podcast, host David Green is joined by Anshul Sheopuri, Executive Vice President of People Operations & Insights at Mastercard, to explore how people analytics is transforming from a support function into a business-critical capability. 

More than three years since his last appearance on the show, Anshul returns with a new role, a broader remit, and fresh insights into what it takes to embed analytics into enterprise-wide decision-making at scale. 

What you’ll discover in this episode: 

• How the role of the people analytics leader is evolving into a portfolio leadership model 

• The key catalysts behind the shift from traditional HR metrics to integrated, business-first insights 

• How Mastercard is leveraging AI to drive employee success and business transformation 

• A comparative look at building analytics and AI capabilities at IBM vs. Mastercard 

• The importance of governance, ethics, and responsible AI in people analytics 

• Practical steps to scale analytics and embed it into enterprise decision-making 

• The future of people analytics—and what leaders need to prepare for next 

If you’re looking to understand how people analytics can become a true strategic partner across your organisation, this conversation offers a practical and inspiring roadmap. 

This episode is sponsored by Mercer. 

To thrive in an AI-augmented world, organisations must rethink how work gets done. Mercer’s Work Design solution uses AI to deconstruct jobs, redeploy tasks, and redesign work for greater agility, productivity, and impact. 

Unlock your team’s full potential. Learn more at mercer.com/wfdemo. 

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