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July 5, 2016 57 mins
The buzz: Show me the money … now! Banks are grappling with dual formidable challenges. Customers expect and demand relevant products and great services, influenced by personalized, easy experiences shopping on Alibaba and Amazon. And digital disruption by “fintech” newcomers is giving the industry a makeover it may not be ready for. Reality check: What is the digital maturity of banks globally? Tune in for preliminary findings from a global study (by IDC). The experts speak. Jerry Silva, IDC Financial Insights: “Any sufficiently advanced technology is indistinguishable from magic” (Arthur C. Clarke). Laurence Leyden, SAP: “I saw a bank that said '24 Hour Banking', but I don't have that much time (Steven Wright). Rob Hetherington, SAP: “If everything seems under control, you’re just not going fast enough” (Mario Andretti). Join us for Digital Banking: Power to the Consumer!
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