What does it take to transform lives through social impact and food sustainability? Join us as we engage in a heartfelt conversation with Joseph Mullings, Director of Programs for Social Impact and Food Sustainability for North America at ISS. From his humble beginnings in a preacher's household in the UK to his impactful endeavors in Canada, Joseph's journey is a testament to the power of community service and resilience. Hear how his father's relentless dedication to helping others shaped Joseph and his siblings, and the stark educational challenges they faced due to institutional racism.
Discover the profound benefits of investing in employee development, particularly through language programs for frontline workers. Joseph shares compelling examples of initiatives like the English language program for janitorial and reception staff, revealing how these investments lead to higher employee retention, service consistency, and reduced recruitment costs. Learn how these strategic investments not only drive business performance but also foster cross-generational loyalty and community ties, while promoting supply chain diversity and inclusive hiring practices.
Lastly, we explore the critical role of Employee Resource Groups (ERGs) in advancing diversity and inclusion within a global organization. Joseph discusses the unique challenges of navigating privilege and responsibility as a British professional in an American company. We examine how ERGs serve as 'critical friends' to leadership, driving accountability and representation, especially in leadership roles. Reflect on the cyclical nature of corporate interest in D&I, and be inspired by iconic role models like John Lewis, whose perseverance continues to light the path for future generations. This episode promises to be an enriching experience filled with insights on justice, leadership, and the true essence of social impact.
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www.dialglobal.org
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https://www.dialglobal.org/membership
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https://www.dialglobal.org/solutions
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