Episode 292: Delegate Like a Pro: How to Onboard, Train, and Track a Virtual Assistant

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June 5, 2025 • 19 mins

What We Cover In This Episode:

How to prepare your business for a virtual assistant before you post for help [4:23]
Things to keep in mind when hiring the right VA for your fitness studio [7:51]
Where and how to source a VA, including the top platforms available right now [10:06]
Why it’s important to create quick wins for a confidence and trust boost with your new team member [11:15]
The essential tools for VA communication and task management [13:57]
What the key metrics are for measuring virtual assistant success [15:03]

Quotes:

“There's nothing worse than when you try to delegate something and you get to the point where you go, ‘I might as well just do this myself’, because sometimes you’re wrong, but sometimes you’re right. If you’re right it’s back on your plate, but if you’re wrong, you have to hope that the next hire works or it’s your fault that it’s not working out.” [Nick, 15:24]

“The whole reason we’re talking about hiring a VA or delegating work is that you are getting [to do] higher value work. So you’re able to focus on growth, leadership, member experience, and focus on the things that improve the quality of the studio.” [Nick, 16:25]

“A VA is for things that you wish software could do but AI isn't there yet. It’s like you could explain exactly what to do and that person could do it.” [Nick, 18:35]

LINKS:

Episode 291: Do, Delegate, Delete: The Studio Owner’s Guide to Choosing VA, Team, or Tech