What We Cover In This Episode:
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How to approach integrating feedback into your core process and why it’s such a good idea to do this [5:53]
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Strategies for choosing the optimal feedback format [7:52]
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Why not all feedback is created equal and the importance of segmenting your audience to understand their unique perspectives [8:46]
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Ways you can leverage tools to streamline feedback collection [16:26]
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Why feedback needs a clear evaluation systems and strategies that will help you implement a structured approach to evaluation [17:48]
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Final thoughts on creating quarterly review sessions for your team to identify trends and next action steps [20:30]
Quotes:
“We want to do this with purpose and intentionality. We just don’t want to have a suggestion box, get a bunch of feedback and then not review it. If you’re going to ask it, you’ve got to listen for it.” [Nick, 3:14]
“I’m not going to you this is going to happen today, tomorrow, next week, next month next year, but I have documented it and upon our next update we always circle back, review our feedback and then press forward.” [Megan, 11:04]
“When people are not happen and you kind of just say we’re not going to do that, they’re going to start to get bitter and resentful. When people bring up a problem, they don't want to just be brushed off, they want some type of solution.” [21:44]
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