Episode 293: The Power of Feedback: Listening Without Losing Yourself

What We Cover In This Episode:

• How to approach integrating feedback into your core process and why it’s such a good idea to do this [5:53]

• Strategies for choosing the optimal feedback format [7:52]

• Why not all feedback is created equal and the importance of segmenting your audience to understand their unique perspectives [8:46]

• Ways you can leverage tools to streamline feedback collection [16:26]

• Why feedback needs a clear evaluation systems and strategies that will help  you implement a structured approach to evaluation [17:48]

• Final thoughts on creating quarterly review sessions for your team to identify trends and next action steps [20:30]
  
  

Quotes:  

“We want to do this with purpose and intentionality. We just don’t want to have a suggestion box, get a bunch of feedback and then not review it. If you’re going to ask it, you’ve got to listen for it.” [Nick, 3:14] 

“I’m not going to you this is going to happen today, tomorrow, next week, next month next year, but I have documented it and upon our next update we always circle back, review our feedback and then press forward.” [Megan, 11:04] 

“When people are not happen and you kind of just say we’re not going to do that, they’re going to start to get bitter and resentful. When people bring up a problem, they don't want to just be brushed off, they want some type of solution.” [21:44]

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