What We Cover In This Episode:
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How to decide between seasonal hires or a skeleton schedule during busy periods [3:44]
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What to consider when building a streamline training plan for your team [9:27]
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Why you should use reporting tools to check last year's attendance data for better planning [11:56]
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The way to utilize onboarding cheat sheets to get new staff up to speed quickly [12:43]
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Why considering “shadow shifts” is an effective strategy when onboarding seasonal staff [13:09]
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The benefits of offering staff incentives for less desirable shifts [13:26]
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How announcing changes in your app can keep your team informed and engaged [14:50]
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Why you should consider using AI to help with your planning and our thoughts on how you can start doing this [18:05]
Quotes:
“We can decide that we want to hire seasonal staff, we can also decide we want to go down to a skeleton schedule, [but] just make that decision with intentionality [and] have a strategy behind it. If you want to go the other way next year, you can, but at least go in with a plan and see if the plan works instead of just trying to wing it and hope for the best.” [Nick, 3:22]
“Just look at that historical data and decide what you need to do. Maybe you need to listen to the data and act accordingly. Maybe you need to see the data and throw a curve ball at it. [Nick, 12:22]
“I feel like it's time to recognize that you're a small business owner (16:30) and just be ready, you know? Like this is kind of the burden you have of being a small business owner, that you almost have got to put a lot of holiday plans on standby and be ready. [Nick, 16:46]
LINKS:
Episode 305: Surviving Instructor Time-Off Season
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