Gartner ThinkCast

Executives are asking the same question in 2025: Where is the value AI was supposed to deliver?

In this episode of ThinkCast, Gartner experts Mary Mesaglio and Rita Sallam outline how leaders can define, measure and maximize AI value across the enterprise. From productivity gains that don’t translate directly to financial returns, to high-stakes bets that could rewrite industry rules, they explain why le...

CMOs are facing extraordinary expectations — from the enterprise, customers and their own teams.

In this episode of ThinkCast, Gartner experts Alex De Fursac Gash and Kristina LaRocca-Cerrone cover a portion of their Opening Keynote from this year's Gartner Marketing Symposium/Xpo. Together, they outline how marketing leaders can navigate heightened demands, avoid strategic dysfunction and embrace what they call the "Epic Journey t...

In this episode of Gartner ThinkCast, we explore the future of computing — from what to expect in the next decade, to the possibilities beyond.

Gartner Global Chief of Research Chris Howard is joined by Soyeb Barot, Chief of Research for Gartner for Technical Professionals and VP Analyst, to discuss what this future could look like. Hear how AI is rapidly driving the near-term innovation of quantum computi...

Managers are stretched thin, but remain the most powerful voice for employee trust.

In this episode of ThinkCast, Gartner VP, Advisory Alexandra Earl introduces the 4 C’s of Manager Communication Competencies: Championing, Coaching, Conversing and Connecting. From helping employees link strategy to daily work, to creating true two-way dialogue, Alexandra outlines a clear framework to elevate communication ...

With traditional sales growth bets losing steam, today’s sales leaders face an urgent challenge: how to hit their numbers and lead their teams through AI-driven reinvention.

In this episode of Gartner ThinkCast — recorded live from the 2025 Gartner CSO & Sales Leader Conference Opening Keynote in Las Vegas — Gartner VP Analyst Dan Gottlieb introduces the “Great Sales Awakening,” a new era in sales transfor...

With 39% of new executives underperforming in their new role, succeeding as a new leader requires more than ambition — it takes the right tools, insights and political savvy.

Gartner Distinguished VP Analyst Mary Mesaglio joins first to introduce Gartner Executive FastStart™ — a curated set of tools, roadmaps and resources to help new executives overcome the triple constraint of time, information and relat...

With agentic AI quickly becoming widespread, we dive into the next evolution of AI agents — guardian agents.

As part of our Top of Mind series of insights, Distinguished VP Analyst Daryl Plummer joins to lead us through how guardian agents are emerging as a critical tool for organizations deploying AI agents. As AI agents become more common, guardian agents will monitor, oversee and even protect against ro...

In this episode of Gartner ThinkCast, we dive into how data and analytics leaders can navigate the mounting pressure to deliver AI results, while building the trust, governance and business value needed for long-term success.

Fresh from the Opening Keynote at Gartner Data & Analytics Summit, Gartner experts Gareth Herschel and Carlie Idoine share why this is the best time to be in data and analytics — and ...

In this episode of Gartner ThinkCast, we revisit the Top Strategic Technology Trends for 2025 — particularly those focused on AI — and explore the impact they’ve had so far.

Gartner Distinguished VP Analyst Gene Alvarez returns to unpack how this year’s most critical tech trends are playing out across enterprises with ever-increasing speed, including agentic AI, disinformation security and AI governance pl...

In this episode of Gartner ThinkCast, we explore one of the most persistent — and evolving — challenges with AI: hallucinations.

Returning from our Top of Mind video series, Gartner Chief of Research Chris Howard breaks down what hallucinations really are, why they happen and what they reveal about how machines think. From multiagent systems to physics-informed neural networks, discover how the next wave o...

In this episode of Gartner ThinkCast, we explore how HR leaders can meet the moment in 2025, where AI acceleration, evolving employee expectations and cultural fragmentation are redefining work.

Pulled from the Gartner HR Symposium/Xpo™ Opening Keynote, Gartner experts Jessie Knight and Russ McCall uncover the critical role HR must play in addressing widening performance gaps — and how guided collaboration...

In this episode of Gartner ThinkCast, we explore the challenges and opportunities around creating value with AI — especially as generative AI enters the Trough of Disillusionment.

As part of our Top of Mind video series, Gartner Global Chief of Research Chris Howard is joined by Distinguished VP Analyst Rita Sallam to discuss how leaders should align investments with business priorities, manage productivit...

In this episode of Gartner ThinkCast, we return to the AI races with a mid-year reminder on how to keep setting your own pace. Where does your organization stand halfway through the year? And what do you need to keep pursuing?

Just as we started the year laying out the AI races, we’ll once again hear from Gartner Distinguished VP Analysts Mary Mesaglio and Hung LeHong from their Gartner IT Symposium/Xpo Op...

In this episode of Gartner ThinkCast, we discuss the key trends shaping the future of work in 2025 and beyond. Gartner Senior Director Analyst Emily Rose McRae joins host Alexis Wierenga to examine how organizations are rethinking talent strategies, integrating AI into daily workflows and redefining the employee experience.

Tune in to discover:

• Why AI investments may ...

Disruption doesn’t always arrive with a bang. Oftentimes, it’s the ripple effects that redefine industries. In this episode of Gartner ThinkCast, Distinguished VP Analyst Daryl Plummer joins host Karen Stokes Lockhart to explore how leaders can better recognize, prioritize and respond to disruption. From the rapid rise of generative AI to shifts in energy infrastructure and the emergence of guardian agents, Plummer sha...

In this episode of Gartner ThinkCast, we explore how generative AI is moving from experimentation to everyday value — and what IT leaders must do to drive meaningful transformation at scale.

Recorded live from Gartner IT Infrastructure, Operations & Cloud Strategies Conference, Gartner Director Analyst Autumn Stanish lays out a vision for the next year: one where generative AI enhances productivity, infras...

In this episode of Gartner ThinkCast, we explore how to build enterprise resilience amid economic headwinds, technological disruption and geopolitical uncertainty.

Gartner Chief of Research Chris Howard returns with actionable insights from our Top of Mind video series. Drawing parallels between aviation and organizational strategy, he outlines how resilient enterprises forecast better, model smarter and a...

In this episode of Gartner ThinkCast, we explore what customer experience looks like in 2025 — a world where your most valuable customers might not even be human. Gartner Distinguished VP Analyst Don Scheibenreif joins host Alexis Wierenga to unpack how CEO perceptions, AI agents and machine customers are reshaping CX strategy.

Drawing from Gartner’s latest CEO research, Don shares critical insights on the...

In this episode of Gartner ThinkCast, we dive into what strong leadership really looks like when the path ahead is unclear. From economic disruption to AI-fueled transformation, uncertainty is becoming a defining feature of the business landscape.

Gartner expert Mary Mesaglio returns with quick insights from her Top of Mind series to offer a timely playbook. Drawing from conversations with CEOs, CIOs and s...