In this episode of The GBN University podcast, host Spencer Clouatre interviews Sara Dickson, Director of Golf at Wilderness Country Club, and Sarah Bejgrowicz-Lewallen, Head Golf Professional at the Governors Club. The conversation delves into their career paths, the importance of team culture, challenges in the golf industry, and the evolving membership experience. The discussion highlights effective strategies for managing conflicts, emphasizing the role of time and attention in building trust and improving club dynamics.
Episode Time Stamps:
00:00 Introduction and Guest Overview
01:08 Meet Sara Dickson: Career Journey and Insights
05:47 Meet Sarah Bejgrowicz-Lewallen: Career Journey and Insights
13:41 Challenges in the Golf Industry
29:54 Membership Experience and Team Culture
33:56 Building Culture Through Daily Interactions
34:16 Addressing Conflict as a Speed Bump
36:16 Onboarding New Team Members
37:53 Peer-to-Peer Corrections and Leadership
39:12 Building Trust Through Actions
41:01 Aligning Policy with Reality
47:14 Conflict Resolution Strategies
49:03 The Importance of Time in Leadership
01:00:08 Data-Driven Decision Making
01:05:17 Final Thoughts and Reflections
A special thank you to this episode's sponsor, Tee Commerce. Tee Commerce provides golf clubs with a way to enhance their retail operations without inventory risk by utilizing a seamlessly-integrated online ordering platform. New GBN member accounts get 10% off an annual shop subscription, and existing members receive one month free on their annual subscription with Tee Commerce. Learn more about Tee Commerce >> https://www.teecommerce.shop/
GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
The Breakfast Club
The World's Most Dangerous Morning Show, The Breakfast Club, With DJ Envy, Jess Hilarious, And Charlamagne Tha God!
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.