Mastering the Balance: Empathy and Assertiveness in Business Leadership

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In this episode of "Getting It Wrong To Get It Right," host Joe Dalton sits down with Ronan Gallagher, who made the bold decision to leave his career as a barrister and pivot towards building a training business focused on transversal skills and EdTech. Ronan shares his insights on the importance of emotional intelligence, empathy, and effective communication in leadership. He delves into the challenges and opportunities presented by technology and AI, exploring their impact on modern business practices. Join Joe and Ronan as they discuss the nuances of corporate empathy, self-awareness, and the future of leadership in a rapidly evolving technological landscape. This engaging conversation offers valuable lessons for anyone looking to enhance their leadership skills and adapt to the ever-changing demands of the workplace.

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