Join Jeff and Daniel Viduya in this engaging podcast episode as they dive into the importance of authentic customer service.
With Daniel's personal experiences as a customer, they discuss how businesses should prioritize customer experience in all interactions. Learn about the innate behaviors of good manners and empathy, and hear about exceptional customer service experiences.
They also touch on the significance of behavior in customer service and how KPIs can be used to measure it. This podcast emphasizes the value of authenticity and empathy in creating a great customer experience. In addition, they also discuss the importance of failed payment recovery, offering valuable insights on how businesses can turn failed payments into opportunities for improving customer relationships.
Don't miss out on this informative episode!
Connect with Jeff - https://www.linkedin.com/in/jeffkushmerek/
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Ding dong! Join your culture consultants, Matt Rogers and Bowen Yang, on an unforgettable journey into the beating heart of CULTURE. Alongside sizzling special guests, they GET INTO the hottest pop-culture moments of the day and the formative cultural experiences that turned them into Culturistas. Produced by the Big Money Players Network and iHeartRadio.
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Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
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