Listen in as Cheyanne and Jeff discuss their best tips for successful onboarding and implementation. From communication to getting everyone on the same page, they cover it all!
• Cheyanne LaFrance and Jeff Kushmerek discussed implementation for this GSD Podcast episode.
• Cheyanne talks about closely working with her sales team to onboard customers and leads kick-off calls.
• Cheyanne and Jeff discussed the common pain points on implementation including too many people wanting to be involved but not actually doing anything, and confusion about why the software is essential.
• They also discussed the importance of understanding both what they're selling and what they're buying, as well as having sales engineers who understand customer needs.
• Lastly, they talked about how implementation can be difficult yet possible with hard work and talent.
Away from work, Cheyanne enjoys snowboarding trips and relaxing in the outdoors. You can connect with her via LinkedIn: https://www.linkedin.com/in/cheyanne-lafrance/
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