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December 9, 2025 51 mins

"If I can make a terrifying experience a little calmer and a nurse's 12-hour shift less exhausting—that's my why." –Andrea Kingsbury on HID2.0.

Today on the pod, Cheryl sits down—virtually—with Andrea Kingsbury, RID, CHID, LEED AP ID+C, Creative Director of Interior Design at e4h | Environments for Health Architecture.With 18+ years in healthcare interiors, Andrea shares how she elevates design across a multi-office practice. She co-creates with clinicians so operations don't get value-engineered out. And on the Roper St. Francis Replacement Hospital, e4h is partnered with SOM (Skidmore, Owings & Merrill)—SOM leads the exterior and first-impression spaces while e4h leads the clinical environments. Together, they're translating a modern Low Country sense of place into calming, resilient settings from curb to bedside.

What We Cover

  • Origin story & staying power: finding purpose where "every decision has a human consequence"

  • Creative Director lens: mentorship, cross-pollination, and guiding principles that anchor projects over time

  • Digital collaboration: whiteboards as living libraries (and bringing sketching energy back across offices)

  • Clinician-led, patient-centered: turning design ideas into performance metrics (steps saved, time gained, errors reduced) so they survive VE

  • Roper St. Francis with SOM: a curb-to-bedside thread; visioning early, system finish master plan, and "modern Low Country" as a unifying concept

  • Arrival sequence by landscape: Tidelands → Dunes → Marshes (lobby, promenade, café) for orientation, calm, and nourishment

  • Community over cliché: avoiding "postcard Charleston," engaging North Charleston's distinct neighborhoods and local artists

  • Standardization vs. soul: prefabricated pods and modular systems without losing local materiality and identity

  • Flexibility & resilience: designing for future unknowns (pandemics, hurricanes, seismic), right-sizing and pre-planning utilities

  • Pathways for emerging designers: timing CHID/EDAC, why to test early, and the portfolio experiences that matter now

Key Takeaways

  • Guide, don't dictate. A Creative Director cultivates mindsets and methods more than a single "house style."

  • Metrics protect design. When choices map to operational outcomes (steps/time/errors), they're harder to cut.

  • Place > postcard. Authenticity comes from community engagement, not clichés.

  • Prefab ≠ generic. Standardization can speed delivery while finishes and details keep local soul.

  • Design for tomorrow. Flexibility and resilience are now baseline program requirements.

  • Invest early in credentials. CHID/EDAC/LEED are great signalers—easier to earn closer to school—and experience remains the difference-makers

Memorable Quotes from Andrea Kingsbury

  • "We're designing the backdrop of some of our most vulnerable moments—birth, death, recovery, crisis. Every decision has a human consequence."

  • "If I can make a terrifying experience a little calmer and a nurse's 12-hour shift less exhausting—that's my why."

  • "Our role isn't to impose a singular style; it's to cultivate a mindset that leads to successful projects."

  • "Guiding principles set early become the anchor when projects evolve—they hold the vision together."

  • "When design choices map to time saved, steps reduced, and errors prevented, it's almost impossible to value-engineer them out."

  • .css-j9qmi7{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;font-weight:700;margin-bottom:1rem;margin-top:2.8rem;width:100%;-webkit-box-pack:start;-ms-flex-pack:start;-webkit-justify-content:start;justify-content:start;padding-left:5rem;}@media only screen and (max-width: 599px){.css-j9qmi7{padding-left:0;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;}}.css-j9qmi7 svg{fill:#27292D;}.css-j9qmi7 .eagfbvw0{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;color:#27292D;}

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