Improving Health Care Benefit Costs: Utilizing Your C-Suite Leadership

In this episode, Mark A. Griffin, founder of IHN HR, speaks with Ben Conner, of Conner Insurance. Ben is an experienced benefits consultant and advocate for cost-effective, high-quality healthcare solutions. Together, they explore how Christian organizations can better steward their healthcare spending by leveraging the leadership of their C-suite team.

Podcast Overview:

In the current economic landscape, healthcare benefits can be one of the largest and most unpredictable costs for organizations. Unfortunately, many leadership teams approach healthcare management passively, leaving critical decisions solely in the hands of third-party vendors.

But what if your C-suite could lead the charge toward better care and smarter spending?

In this episode, Mark and Ben discuss how Christian employers can honor their people and their mission by being proactive, strategic, and collaborative in managing healthcare costs — all while maintaining a Christ-centered approach to employee care.

Meet Our Guest: Ben Conner

Ben Conner is a seasoned consultant helping employers across the country design health benefit strategies that prioritize both quality care and financial stewardship. With over 20 years of experience in benefits consulting and a passion for serving faith-based organizations, Ben empowers leadership teams to reclaim control over their healthcare plans through innovative, data-driven strategies. Connect with Ben: Ben Conner LinkedIn

Key Discussion Topics:

1. Ensuring Collaboration Between HR & Accounting and Finance

Ben explains why aligning HR with accounting and finance is critical. Too often, departments work in silos, leading to missed opportunities for creative solutions. Takeaway: When HR, finance, and senior leadership collaborate intentionally, organizations gain visibility into both the human and financial impacts of healthcare decisions.

2. Prioritizing the Quality of Healthcare vs. Cost

Focusing only on cost often results in lower-quality care for employees. Ben shares ways to identify plans that deliver better outcomes, not just cheaper premiums. Takeaway: Organizations must redefine success — not just spending less, but providing better health outcomes at a sustainable cost.

3. Creating Processes to Hold leaders Accountable (Developing Scorecards)

Ben introduces the concept of developing leadership scorecards that track healthcare spending, employee satisfaction, and provider performance. Takeaway: Accountability mechanisms like scorecards ensure that the leadership team remains actively engaged, making healthcare benefits a continual area of improvement rather than a once-a-year discussion.

Why This Matters for Faith-Driven Organizations

As stewards of the resources God has entrusted, Christian leaders are called to approach all areas of business with excellence and integrity — including how they care for employees through healthcare benefits. By involving the C-suite in healthcare leadership, organizations can make decisions that honor both fiscal responsibility and the dignity of their people.

Call to Action

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Mark A. Griffin is president and founder of IHN HR. Connect with him on LinkedIn and Twitter.