Insurance Tomorrow

Insurance Tomorrow

Vanessa Baffoe and an expert panel discuss major global business trends, their impacts on the insurance industry and the challenges they pose to insurance brokers. At a time when business and technology are constantly changing, which fundamental worldwide shifts will have the greatest impact on businesses, and entire industries? What risks do we need to mitigate against, and which changes offer the most exciting opportunities? A podcast series by Allianz Insurance. Want to find out more? Visit allianz.co.uk/broker

Episodes

October 28, 2025 18 mins

In this episode of Insurance Tomorrow, Vanessa welcomes Nicky Johnson, Head of Workforce Change and Productivity at Allianz UK, and Shazia Ejaz, Director of Research at the Recruitment and Employment Confederation to navigate the skills shortage in the UK, what this means for businesses, and the insurance implications. 

We dive into: 

  • How the skills shortage impacts SMEs 
  • The implications for insuranc...
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In this episode of Insurance Tomorrow, Vanessa is joined by Bethany Thomas, Head of Sustainability at Allianz UK, and Tim Maiden, founder of Green Small Business, to explore how climate risks are impacting businesses, how they can adopt sustainable practices and the key role brokers play.

We dive into: 

  • How climate change is altering the risk landscape. 
  • What risks are becoming more prevalent.&nb...
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In this episode of Insurance Tomorrow, Vanessa is joined by Delvin Tillett, Head of Cyber at Allianz Commercial, and Jake Moore, Global Cybersecurity Advisor at ESET to unravel the cyber risk landscape in the wake of the recent cyber-attacks on leading UK retailers. 

We delve into: 

  • The current cyber risk landscape and how this is impacting SMEs. 
  • The role of insurance in tackling these risks. 
  • How business...
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May 11, 2025 29 mins

In this episode of Insurance Tomorrow, Vanessa Baffoe welcomes Hanna Kam, our chief risk officer, and Graeme Trudgill, chief executive of BIBA, to explore the 2025 BIBA conference theme 'A New Era'.  

Looking ahead to the next 25 years, we discuss: 

  • What 'A New Era' means for brokers, insurers and the industry 
  • How AI could impact the future of insurance 
  • How the role of the regulator might adapt to th...
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March 18, 2025 21 mins

In this episode of Insurance Tomorrow, Vanessa Baffoe welcomes Luke Baker, our own head of large corp and specialty, and Dr. Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, to explore the top business risks for 2025. 

We cover: 

  • The key findings of the 2025 Allianz Risk Barometer globally and in the UK.
  • The most pressing risks for SMEs and mid-sized businesses, including c...
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In this episode, Vanessa Baffoe is joined by Alastair Blundell, head of general insurance at BIBA, and Alex Ktenidis ACII, director of digital trading and legal protection at Allianz UK. to delve into the pressing issue of underinsurance among small to medium enterprises (SMEs).

We cover:

  • What underinsurance really means and the risks it poses to SMEs.
  • The economic pressures facing SMEs, and how these impact underinsurance.
  • Ho...
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Welcome back to Insurance Tomorrow!

We're kicking off 2025 with a new series and a brand new host, British journalist Vanessa Baffoe. Join Vanessa as she meets with industry experts to explore global business trends and developments, and their impact on the insurance sector.

This season, we'll delve into pressing topics such as underinsurance, cyber security, and the key risks affecting businesses of all sizes.

Ready to dive in? Hi...

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December 19, 2024 18 mins

We look back at some of the most significant issues and global trends that we’ve discussed over the past year. We explore how these topics might affect the insurance industry now and in the future.

Our host – Steph McGovern – covered everything from autonomous vehicles, the motivation parallels between sport and business, to the risks of lithium-ion batteries for businesses.

See omnystudio.com/listener for privacy ...

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Lithium-on batteries have become increasingly common in business and our everyday lives. Although fires caused by these batteries are relatively rare, they can be catastrophic.  

In this episode, we discover what lithium-ion batteries are, what the risks are, and what happens when lithium-ion batteries catch fire.

Discussing how to handle these batteries and what the insurance implications are, our host - Steph McGovern - is joined...

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With the rapid development of eCommerce in the last five years, our latest episode looks at how businesses can keep up with new technology, supply chain disruption, and increasingly demanding customers and how insurers can help businesses stay secure as they evolve.
We discuss the future of eCommerce and the next challenges this sector faces with our host - Steph McGovern - who is joined by:
Sarah Murrow, CEO, Allianz Trade U...

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In another special episode of Insurance Tomorrow, we look at how preparation and how marginal gains can lead to success, inside and outside of the sporting arena. As the proud partners of Team GB and ParalympicsGB, we thoroughly enjoyed talking to Jonny Riall, Head of Performance Services, ParalympicsGB and Helena Rowlands, Olympic and English rugby union player about the relationship between performance and results.

See omnystudio....

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With the Olympic and Paralympic Games just a few weeks away, in this special episode of Insurance Tomorrow, we look at the parallels between sport and business life, and how resilience, marginal gains and thorough preparation can benefit a range of situations, from the trackside to the workplace.

As the proud partners of Team GB and ParalympicsGB, we were delighted to welcome ParalympicsGB para cyclist Jody Cundy CBE to chat to our...

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What do brokers need to know?
 
What is it going to take to bring the insurance industry into a new era of trust, climate risk and changing customer behaviours? How can the industry make its products better, and provide cover the that people and companies need?
 
We discuss the future of insurance products and how they will evolve in the next ten years and beyond with our host - Steph McGovern - who is joined by:
Nic...

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May 9, 2024 21 mins

The BIBA conference has a well-earned reputation for showcasing the most influential and inspiring trends for our industry. In our BIBA special episode we discuss the future of customer experience, how brokers drive the insurance sector, and how things could change over the next decade.
From personalisation of products to the digital journey our host - Steph McGovern - is joined by:
 
Nadia Cote, MD, Allianz Commercial
...

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January 31, 2024 23 mins

Autonomous vehicles or self-driving cars are supposed to be just round the corner, but we’ve been saying this ever since the first episode of Insurance Tomorrow.

They may seem like something from science fiction, but a few specialised examples could hit the roads in a few years time. The benefits and implication the technology could bring are huge, but so are the challenges for the insurance industry..

Our host - Steph McGovern - s...

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December 19, 2023 26 mins

In the last episode of Insurance Tomorrow for 2023, we look back at some of the most significant issues we have discussed over the past year, as we examine some of the most important global trends in the months and years to come and explore how they might affect the insurance industry.

Our host - Steph McGovern - discussed the cost of living crisis, the skills shortage, artificial intelligence, and even recorded an episode live at ...

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In this episode we look at how the insurance industry can drive the transition to Net Zero, and the importance of ESG for Business.

Net Zero is now a well-known phrase, but we ask how we can translate into it with urgency. It’s something Governments can push but business and the insurance industry can help change mindsets and processes.

While the transition to net zero can appear like a huge long term task for firms just starting o...

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October 22, 2023 18 mins

It seems we have a big problem with financial literacy in the UK. More young people struggle with simple calculations, and a recent survey for Allianz said even adding up basic change was an issue many struggle with. We explore what this means when it comes to buying insurance, why people are so bad at calculating risk, and whether it would help if financial education is changed in schools.

To find out why there is a higher concent...

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September 27, 2023 21 mins

Over the past few months we've heard a lot about AI, or Artificial Intelligence. In this podcast we explain how AI can analyse data from various sources such as customer information, accident reports, and policy details.

Discussing how AI can help the insurance industry by assessing the validity of claims, calculate payouts, and even detect fraudulent activities, our host - Steph McGovern - is joined by: Dave Carey, Managing Direct...

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May 18, 2023 27 mins

Recorded live in front of a studio audience from the 2023 BIBA Conference in Manchester. 

Hear some of the most influential speakers in the industry discuss the key issues facing brokers today, from how the cost of living crisis may cause more under insurance to how AI can help the industry fight fraud.

Our host - Steph McGovern - is joined by: Colm Holmes, Allianz, Graeme Trudgill, BIBA, Mervyn Skeet, ABI

See omnystudio.com/listene...

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