Episode 358: Justin Gordon interviews Jacob Jaber, Co-Founder, former CEO, and current Board Member of Philz Coffee, the company that grew from one neighborhood shop in San Francisco into a beloved national brand known for its personalized blends and people-first approach. Jacob helped scale Philz to over 70 locations across the country, raising venture funding while staying true to its community-driven roots. He’s now the Founder of Humble Lion, where he invests in and supports the next generation of brick-and-mortar businesses built with heart.
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This episode is brought to you by Rho. With Rho, founders get:
- A single pane of glass they can use to run and scale their business from Day 1: Bank account, corporate cards to start running – and expense management, bill pay automation, and accounting to help you move fast as you scale.
- Rho is trusted by thousands of companies ranging from two-person YC companies to brands like Perplexity, Cal.com, Splitwise and more.
- The big thing with Rho: Every customer has a "person" at Rho. 24/7 customer support - phone, text, email - we will be there at every critical milestone in your startup's journey.
To learn why startups choose Rho, visit www.rho.co today.
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Show Notes:
00:00 What’s coming in the episode…
1:14 Introduction
2:32 The story behind Philz Coffee
7:13 What made Philz stand out?
11:05 Expanding Philz
18:01 Hiring for the new locations
24:19 Challenges of expanding
29:00 Raising capital
36:09 The keys to scaling Philz
40:02 Long-lasting brands
42:57 Starting Humble Lion
51:17 What to look for in a brick-and-mortar
54:29 Contact Jacob Jaber
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