Leadership NOW with Dan Pontefract
Dan Pontefract is an award-winning author, leadership strategist, and culture change expert. Dan's podcast explores all aspects of leadership, organizational culture, purpose, and professional development. Dan is the best-selling author of five books: WORK-LIFE BLOOM, LEAD. CARE. WIN., OPEN TO THINK, THE PURPOSE EFFECT, and FLAT ARMY. A renowned speaker, Dan has presented at four different TED events and also writes for Forbes and Harvard Business Review. Dan is an adjunct professor at the University of Victoria, Gustavson School of Business, and has garnered more than 20 industry awards over his career. Previously, as Chief Envisioner and Chief Learning Officer at TELUS—a Canadian telecommunications company with revenues of $14 billion and 50,000 global employees—he launched the Transformation Office, the TELUS MBA, and the TELUS Leadership Philosophy, all award-winning initiatives that dramatically helped to increase the company’s employee engagement to record levels of nearly 90%. Prior to TELUS, he held senior roles at SAP, Business Objects, and BCIT. He is honoured to be on the Thinkers50 radar list.
Episodes
October 14, 2025 • 37 mins
James Root of Bain & Company unpacks "The Archetype Effect"—six distinct motivations that show up across roles, industries, and countries—and why a one-path ladder misses most of the value. We explore how to design work around what people actually care about, not what old systems assume.
We get practical: keep the ladder for Strivers while building credible paths for Artisans, Explorers, Givers, and Pioneers. We also push back on ...
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September 29, 2025 • 34 mins
Victoria Tomlinson, chief executive of Next-Up, FRSA, BBC Expert Woman, bestselling author, TEDx and international speaker, explains how to value and invest in 50+ talent before and after retirement.
We explore the Three R’s—recruitment, retention, redundancy by age—succession done properly, tech confidence vs. capability, and intergenerational teams.
Victoria’s track record spans EY’s leadership team, 30 years at Northern Ligh...
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September 26, 2025 • 49 mins
David Liddle argues that legacy grievance and disciplinary procedures corrode trust, suppress performance, and institutionalize fear. In this conversation, the TCM Group and People and Culture Association founder outlines a practical reset: retire retributive processes in favour of an integrated resolution framework, build genuinely predictive People and Culture capability, and own the AI agenda with integrity.
We cover his Seven...
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July 18, 2025 • 39 mins
What does it take to go from “nice-to-have” to non-negotiable?
In this episode of Leadership NOW, Dan Pontefract sits down with Christa Haberstock—founder of See Agency and Bookable Speakers, and author of Become a Bookable Speaker.
Together, they unpack what it means to lead with an “obvious advantage”—the kind of value that gets you rebooked, respected, and remembered.
From her early days selling keynote talent on 100% commis...
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June 24, 2025 • 40 mins
Maria Franzoni has booked Neil Armstrong and Liza Minnelli—and mentored hundreds of speakers in between. In this episode of Leadership NOW with Dan Pontefract, she explains what separates the truly bookable speaker from the rest, and how those same principles apply to leadership, business, and long-term impact.
We explore how speaker bureaus are evolving in an AI-enabled world, what event organizers actually want, and why celebrit...
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June 18, 2025 • 39 mins
What do ultra-marathons, workplace distractions, and failed goals have in common? Mandy Gill. In this candid episode of Leadership NOW with Dan Pontefract, Mandy shares her journey—from overcoming anorexia to guiding leaders through resilience and workplace wellness. Her book "Reset with Resilience" is a blueprint for bouncing forward through setbacks.
We explore her signature “catch it, check it, change it” method, the psychology...
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May 7, 2025 • 39 mins
When companies go through a merger or acquisition, most leaders obsess over financials and spreadsheets. But according to Jennifer Fondrevay—founder of Day1 Ready and author of Now What?—the real failure happens when leadership ignores people.
In this episode of Leadership NOW, we explore what really drives post-acquisition chaos, the arrogance of deal-making, and why culture buddies and pre-mortems are essential to getting it ri...
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April 19, 2025 • 35 mins
Maureen Wiley Clough, seasoned technology leader and host of the podcast It Gets Late Early, joins Dan Pontefract on Leadership NOW to discuss the overlooked yet costly issue of ageism in today’s workplaces.
Clough highlights why age diversity isn’t simply an ethical responsibility but a strategic advantage. She dismantles harmful myths about older employees’ technological capability, cost, and adaptability, and provides actionab...
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April 9, 2025 • 38 mins
Gary Officer, President and CEO of CWI Labs, joins Dan Pontefract on Leadership NOW to discuss why organizations repeatedly overlook older workers—and why it's strategically and socially damaging.
Officer explains how ageism impacts organizational productivity, innovation, and culture. He debunks common myths around older employees' technological skills, health care costs, and salary expectations, offering compelling insights and...
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April 5, 2025 • 36 mins
In this insightful episode of Leadership NOW, Dan sits down with entrepreneur and acclaimed author Faisal Hoque to discuss the transformative power—and hidden perils—of artificial intelligence. Drawing from his latest book, "TRANSCEND: Unlocking Humanity in the Age of AI," Faisal explores why the greatest leadership challenge today is balancing AI’s vast potential with human judgment, ethics, and dignity.
Faisal and Dan dive deep ...
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March 26, 2025 • 37 mins
Rose Fass, founder of Fass Forward Consulting Group and former CTO at Xerox, joins Dan Pontefract on Leadership NOW to discuss why organizations repeatedly overlook the crucial layer of middle management.
Rose reveals the critical role of the "messy middle" in translating strategy into execution and why senior leaders must meaningfully engage rather than ignore these vital managers. She explains how genuine, unscripted conversatio...
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March 17, 2025 • 36 mins
Rigid leadership is failing us—especially now. On this episode of Leadership NOW, Dan Pontefract speaks with bestselling author and leadership expert Kevin Eikenberry about his latest book, "Flexible Leadership: Navigate Uncertainty and Lead with Confidence."
Eikenberry argues persuasively that leaders trapped in habitual thinking or overly reliant on personality labels miss opportunities to adapt effectively in today’s complex wo...
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March 12, 2025 • 41 mins
In this episode of Leadership NOW, we delve into the critical issue of knowledge loss within organizations. When seasoned employees retire or depart, they often take invaluable tacit knowledge with them—expertise that isn't documented in manuals or training materials.
Join us as we explore the insights of Dr. Richard Clark, Professor Emeritus at the University of Southern California, who has dedicated his career to addressing thi...
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March 5, 2025 • 46 mins
Learning and Development (L&D) teams are at a crossroads. Too many still operate as order takers, delivering training on request without questioning whether it’s the right solution. Dr. Keith Keating, Chief Learning and Development Officer at BDO Canada and author of "The Trusted Learning Advisor," believes this outdated mindset limits impact and credibility.
In this episode of Leadership NOW with Dan Pontefract, Keating explains ...
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February 21, 2025 • 34 mins
The workforce is aging, but many leaders are still acting as if nothing has changed.
On this episode of Leadership NOW with Dan Pontefract, CEO and author Avivah Wittenberg-Cox, a global expert on gender, generational shifts, and longevity, unpacks what organizations must do to stay ahead.
She explains why age diversity is a leadership blind spot, how demographic shifts are reshaping talent strategies, and what wise leaders are ...
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February 20, 2025 • 23 mins
In this blunt, zero-guests, and entertaining episode of Leadership NOW, Dan Pontefract unleashes his frustrations on the outdated practice of the annual performance review.
He traces its historical roots, explains why it hurt engagement and innovation, and offers a better path forward.
If you are tired of cramming twelve months of work into a single, awkward meeting, tune in for Dan’s pointed critique and practical alternatives ...
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February 19, 2025 • 36 mins
Storytelling shapes leadership, builds trust, and creates lasting change.
On this episode of Leadership NOW with Dan Pontefract, Fatu Kaba, a Liberian peace activist, entrepreneur, and author, shares how storytelling became her most powerful tool. From surviving civil war to advocating for marginalized voices, she discusses how truth-telling challenges systems, fosters inclusion, and strengthens leadership.
Fatu explains why lead...
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February 13, 2025 • 42 mins
The workforce is changing faster than most leaders realize. By 2030, there will be more people over 65 than under 18 in the U.S.—a demographic shift that is already reshaping economies, labor markets, and business strategy. Bradley Schurman, author of "The Super Age: Decoding Our Demographic Destiny," joins Dan Pontefract on Leadership NOW to break down what this means for organizations.
In this conversation, Schurman unpacks why ...
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January 28, 2025 • 37 mins
As we step into an era where living to 100 is no longer an anomaly, how should leaders rethink work, talent, and organizational design? On this episode of Leadership NOW, Simon Chan, CEO and Founder of Adapt With Intent, joins the conversation to challenge outdated workplace models and explore how organizations can better harness the power of an age-diverse workforce.
“We’re not just an aging population; we’re an age-diverse one,...
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January 19, 2025 • 61 mins
In this episode of Leadership NOW, Dan Pontefract sits down with Jon Husband, the pioneer behind Wirearchy, to reflect on 25 years of this transformative concept.
Together, they delve into the evolution of leadership, exploring how trust, credibility, and collaboration are reshaping the modern workplace.
Jon shares his perspective on the shift from rigid hierarchies to dynamic flows of power, the challenges and opportunities of...
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