MGMA Podcasts
Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news with "Week in Review," and gain valuable insights from industry leaders and MGMA members on "Member Spotlight." Don't miss our flagship show, "MGMA Insights," where we delve deep into the most pressing issues facing healthcare organizations today. Whether you're seeking inspiration, practical advice, or in-depth analysis, the MGMA Podcast Network is your trusted companion on your journey towards excellence in healthcare management. Tune in and join the conversation today!
Episodes
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with August Boehnlein, marketing manager for Midmark’s medical division, to explore what patient accessibility means inside exam and procedure rooms. They discuss evolving federal requirements for medical diagnostic equipment, common accessibility gaps and practical steps healthcare organizations can take to create a more inclusive ...
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Patti Peets, chief revenue and client experience officer at UnisLink, to explore how artificial intelligence is reshaping revenue cycle management. Peets explains why dashboards alone do not improve financial performance, how AI can help prevent denials before claims are submitted and why practices should evaluate technology based on...
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with BPM partners Caila Cohen, Josh Schmidt and Sven Jost to explore what meaningful back-office modernization looks like in healthcare. Their conversation covers technology strategy, cybersecurity, data analytics and automation, with an emphasis on solving clearly defined business problems rather than purchasing technology first.
Episode ...
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Chelsea Grear, Patient Experience Specialist III, UT Physicians, and patient experience healthcare professional Jasmin Barber, MPH, LSSYB, to explore how thoughtful communication shapes the patient experience. Drawing on their work with healthcare teams, Grear and Barber discuss active listening, clear language, proactive service rec...
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Chris Seaman, vice president of enterprise sales at QGenda, to examine why expanding patient access requires more than hiring clinicians or building additional facilities. They discuss hidden capacity, fragmented operational workflows and the role of clinical supply intelligence in aligning providers, staff, space and equipment with ...
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Adam Pople, MGMA's 2026 Legislative Liaison of the Year, to discuss healthcare advocacy, legislative engagement, and the role practice leaders can play in shaping policy.
Pople reflects on his journey into advocacy, shares lessons learned as Missouri's MGMA legislative liaison, and explains why storytelling is one of the most po...
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams chats with Tracy Bird, MGMA’s 2026 Lifetime Achievement Award recipient, about a healthcare career shaped by curiosity, service, and enduring professional relationships. Bird reflects on entering medical practice administration in the paper-chart era, adapting to decades of technological change, and helping emerging leaders build the knowledg...
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Jamaal Campbell, general manager of Physician Enterprise at Hallmark, to explore how healthcare organizations can simplify physician compensation, reduce administrative risk and give leaders faster access to reliable workforce data.
Campbell explains why compensation administration remains highly dependent on spreadsheets and disconne...
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Kelly Miller, product manager for Enterprise Information Systems Business at Fujifilm, and Jannine Walker, senior vice president of sales and business development at Human Assets.
Ahead of their session at The MGMA Annual Conference in San Antonio, Miller and Walker explain how authentic networking can create friendships, exp...
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams has a conversation with Rob Ware, senior vice president and general manager of revenue cycle management at ModMed, about how artificial intelligence is reshaping medical billing and financial operations. Ware explains why revenue cycle management has reached an inflection point, how organizations can respond as payers adopt increasingly sophisticat...
Earlier this year, MGMA Stat polling found that one in three physicians either retired or left their practice in the past year due to burnout, while nearly half of medical group leaders said physician burnout is getting worse. In this episode of the MGMA Insight Podcast Network, host Daniel Williams chats with Dr. David Klemanski, chief of the Division of Psychology and director of postdoctoral training at Cambridge Health Alliance...
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with G. Shah, Chief Product and Strategy Officer at NextGen Healthcare, to explore why healthcare organizations need to redesign workflows around patients and providers rather than simply layering on more technology.
They discuss workflow debt, provider burnout, trusted data, interoperability, and how healthcare leaders can t...
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams speaks with Sean Nguyen of Ochsner Health about the evolution of Ochsner's award-winning spine care initiative, the power of clinician collaboration, practical applications of AI in healthcare, and what attendees can expect from his upcoming presentation at the MGMA Annual Conference in San Antonio.
Nguyen first joined the podcast as the recipient o...
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams has a conversation with Dr. Pamela Ograbisz, vice president of clinical operations at LocumTenens.com, and Dr. Jamie Threatt, telehealth program director at LocumTenens.com, about the root causes of patient access challenges, optimizing advanced practice providers (APPs), reducing clinician burnout, and the role telehealth can play in expanding cap...
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Ranga Bodla, vice president of field and industry marketing at Oracle NetSuite, for a conversation about administrative complexity, workforce pressures, and how healthcare organizations can use AI to create more capacity across both clinical and operational teams.
Previewing his upcoming MGMA Annual Conference keynote with Seema V...
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Dr. Michael Blackman, Chief Medical Officer at Greenway Health, to explore the evolving role of AI in medical practices — and why the human element remains essential.
From ambient documentation to clinical decision support, they unpack where AI is delivering real value today, where it still falls short, and how practice le...
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams chats with Michelle Skinner, MBA, BSN, RN, chief clinical executive at Teletracking, about the growing complexity of ambulatory care and what it takes to keep patients connected to the right care at the right time. Their conversation explores referral leakage, scheduling inefficiencies, and provider capacity constraints — along with practical...
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams chats with Carey Goryl, CEO of the Association for Advancing Physician and Provider Recruitment (AAPPR), about physician recruitment, onboarding, and — most critically — retention strategies.
Carey shares fresh research insights from AAPPR, highlighting where healthcare organizations are making progress, where gaps remain, and what...
On this episode of the MGMA Insights Podcast Network, host and senior editor Daniel Williams sits down with Kevin Barron, vice president of payer relations at University Health in San Antonio. The conversation explores the realities of payer contracting, from aligning internal priorities to navigating underpayments and denials, along with how integrated contracting and revenue cycle strategies can drive better outcomes.
Barron...
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Sarah Waters, PhD, founder of 50 West and a behavioral scientist trained at the London School of Economics. They explore how behavioral science can reshape patient engagement, reduce no-shows, improve medication adherence, and drive meaningful change in clinical outcomes. Sarah shares practical strategies for identifying patient barr...
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