MGMA Podcasts
Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news with "Week in Review," and gain valuable insights from industry leaders and MGMA members on "Member Spotlight." Don't miss our flagship show, "MGMA Insights," where we delve deep into the most pressing issues facing healthcare organizations today. Whether you're seeking inspiration, practical advice, or in-depth analysis, the MGMA Podcast Network is your trusted companion on your journey towards excellence in healthcare management. Tune in and join the conversation today!
Episodes
In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett discuss the importance of measuring physician job satisfaction and engagement, the impact of recent HHS layoffs, strategies for addressing rising healthcare costs, a personal story about a physician's terminal diagnosis, cybersecurity strategies for healthcare practices, and an upcoming tech-focused healthcare conference.
Here's a...
In this episode of the MGMA Podcast, host Daniel Williams speaks with Roben Farzad, a seasoned journalist, broadcaster, and host of Public Radio’s Full Disclosure. Roben is a keynote speaker at MGMA’s Financial Conference in April, where he will present "Disrupt or Be Disrupted: The Tech and Business Trends You Need to Know."
In this discussion, Roben explores the rapid shifts in technology, finance, and healthcare,...
In this episode of the MGMA Insights Podcast, host Daniel Williams welcomes back Kristin Baird, CEO of Baird Group and a nationally recognized expert in patient experience, leadership, and healthcare culture. They discuss the ongoing staffing challenges in healthcare and provide actionable strategies for maintaining high service standards, even during workforce shortages.
Key Topics & Timestamps:
- 00:00 – Introduc...
In this MGMA Week in Review episode, hosts Daniel Williams and Colleen Luckett tackle key healthcare challenges, including rising workplace violence against healthcare workers, staffing shortages, and setbacks to the No Surprises Act after CCIIO layoffs. They also share insights from HIMSS 2025, discuss findings from the HIMSS Cybersecurity Survey, and highlight the role of leadership development in medical practices. The ...
In this episode of the MGMA Member Spotlight podcast, host Daniel Williams sits down with Jason Raidbard, Executive Administrator for the University of Chicago's Ophthalmology and Visual Science Department, to explore the critical challenges of employee engagement in today's hybrid work environment. Drawing from his extensive experience in healthcare administration, Raidbard shares invaluable insights on building trust, ma...
In this episode of the Women in Healthcare podcast, host Adrienne Lloyd talks with Kripa Krishnan, Vice President of Operations at Northwestern Memorial Healthcare. They discuss Kripa's extensive career journey from public health to executive leadership, the importance of mentorship and sponsorship, and how to find and utilize your strengths in leadership roles. Kripa shares personal anecdotes about the challenges she face...
[Editor's Note: Please checkout the full article on MGMA.com]
In this special bonus episode of the MGMA Insights podcast, host Colleen Luckett speaks with healthcare leaders Kem Tolliver, FACMPE, CPC, CMOM, Shawntea "Taya" Gordon, MBA, FACMPE about the formation of MGMA's Black Healthcare Leaders Resource Group. They discuss the emotional experience of the group's first gathering at the MGMA Leaders Conference, the importan...
In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett discuss key healthcare topics, including AI-driven insurance denials, financial strategies for physicians, automation in insurance verification, the importance of employee handbooks, physician productivity trends, and provider compensation insights.
Episode Breakdown
00:00 Introduction and Greetings
01:10 AI in Healthcare: Co...
In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Tim Hines, a seasoned marketing executive and author, to discuss how adopting an entrepreneurial "starter mindset" can supercharge the operations of medical practices. Tim shares his personal journey of developing an entrepreneurial spirit and how medical practice leaders can apply these principles to drive innovation and problem-solving, eve...
In this episode of the MGMA Insights podcast, host Daniel Williams sits down with Dr. Leon Moores, a pediatric neurosurgeon, military veteran, and author of the book "All Physicians Lead." Dr. Moores shares his unique perspectives on the critical role of physician leadership in healthcare and provides practical strategies for developing essential leadership skills.
Main Points:
- The Mindset Shift: Recognizing that all phy...
In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett discuss a range of topics affecting the healthcare industry. They begin with UnitedHealth Group's voluntary buyout offers to 30,000 employees amid financial uncertainty and regulatory pressures. The episode also highlights the importance of maintaining a healthy online presence for healthcare practices, featuring insights from Ann...
In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with award-winning storyteller, comedian, and motivational speaker Kelly Swanson to discuss the power of storytelling in healthcare leadership. In this conversation, Kelly shares how medical practice leaders can use storytelling to reframe stress, connect with patients and staff, and create a meaningful workplace culture.
Storytelling is more than...
In this episode of the MGMA Member Spotlight Podcast, host Daniel Williams welcomes Julie Mobley, the founder of Gemstone Consulting and the practice administrator at Coleman Internal Medicine in North Alabama. Julie is set to speak at the upcoming MGMA Operations Conference in Las Vegas, where she will be addressing the topic of navigating patient financial responsibility.
Key Takeaways:
- Julie shares her diverse healthc...
In this episode of the MGMA Week in Review podcast, host Daniel Williams discusses the importance of financial accuracy in healthcare organizations through regular audits of payer payments. He also addresses the challenges faced by women physicians and highlights the role of the MGMA Women's Forum in advancing gender equity in medicine. In recognition of Valentine’s Day, Daniel shares key insights on heart health and pract...
CEO of Insight Marketing Group Jennifer Thompson joins the MGMA Insights Podcast to discuss how AI and automation transform medical practices. She shares strategies for improving patient engagement, streamlining operations, and reducing staff burnout. Jennifer will also speak at the MGMA Operations Conference in Las Vegas (March 2-4, 2025) on "Harnessing AI and Automation for Next-Level Healthcare."
Key Takeaways:
AI...
Accounts receivable management is the backbone of a healthcare practice’s financial health, and a well-run central billing office (CBO) can make all the difference. In this episode of Ask MGMA, host Daniel Williams speaks with MGMA expert Cristy Good about best practices for structuring and optimizing a CBO, including staffing, technology, training, and audits to improve efficiency and reduce claim denials.
Key Takeaway...
Britt Frank joins the MGMA Insights Podcast to discuss why we get stuck, how our brains create decision paralysis, and small steps to break free. She shares practical strategies to reduce burnout, overthinking, and mental roadblocks—especially relevant for medical practice leaders. Britt will be a keynote speaker at the MGMA Operations Conference in Las Vegas (March 2-4, 2025), where she will dive deeper into overcoming wo...
In this episode of the MGMA Women in Healthcare Podcast, host Adrienne Lloyd sits down with Tiffany Gibson, the founder of New Nurse Academy. Tiffany shares her journey from bedside nursing to nursing education and leadership, and discusses the importance of cultivating a "new nurse mindset" to navigate the evolving healthcare landscape. The conversation delves into the issues of burnout, emotional intelligence, work-life ...
Welcome to the MGMA Week in Review podcast, hosted by Daniel Williams, senior editor at MGMA, and Colleen Luckett, editor and writer at MGMA. In this episode, we cover the eventful Senate confirmation hearing for Robert F. Kennedy Jr., the increasing representation of women in medical schools, the advancements in generative AI and precision medicine, a heartwarming community support program at Cleveland Clinic, and the cri...
Welcome to the MGMA Mindful Medicine Podcast! In this episode, host Daniel Williams is joined by Michelle Zellner, founder of Better Beings, health and happiness strategist, author, and corporate wellness trainer. Michelle shares her inspiring journey and provides invaluable insights on prioritizing self-care for healthcare professionals. Together, they discuss creating sustainable habits, recognizing early signs of burnou...
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