Chris Holman welcomes Mike McFall, Co-Founder/Co-CEO, Biggby Coffee, East Lansing, MI
There were several things Chris wanted to find our during their conversation: Mike welcome, remind the Michigan business community about Biggby Coffee's history?
Big news right now is BIGGBY COFFEE celebrating 30 years of growth, customer loyalty, and specialty coffee innovation, tell us about that?
What have been some of the highlights over those 3 decades?
BIGGBY COFFEE has been known for fostering enduring relationships with vendors, speak to that for business success?
Your roasters are now processing 100 times as much from your early days, speak to the consistency?
How is the company planning for its future, at 30 years it's also evolved into a multi-generational business, speak to that?
The high-energy coffee franchise is celebrating three decades of growth with a nationwide party and looking forward to its continued impact as it supports people in building lives they love.
EAST LANSING, MI, March 2025 -- BIGGBY® COFFEE, the 430+ unit high-energy coffee franchise committed to helping people build lives they love while centering ethical and sustainable practices, is marking its 30th birthday with a nationwide celebration on March 26. From a single coffee shop in East Lansing, Michigan to a flourishing franchise operation across 13 states, BIGGBY® COFFEE's journey exemplifies the power of putting people first and strengthening the communities they serve.
"Most businesses don't make it past five years," said Co-Founder and Co-CEO Bob Fish. "We've navigated three different economic cycles, a financial crisis and COVID. We've been nimble, perseverant and maintained our durability." The company's success has been a collective achievement
"Our company thrives because of the people who power it — our team members, franchise owners, customers and vendor partners," said Co-Founder and Co-CEO Mike McFall. "We are dedicated to unlocking human potential, encouraging every individual to pursue their passions and be themselves, while ensuring our culture remains deeply rooted in care, connection, inclusion and belonging."
The company's success stems from its unwavering commitment to its core values. BIGGBY® COFFEE has fostered enduring relationships with vendors, including their roaster who grew from processing 20,000 pounds of coffee in their first year to 2.6 million pounds today. The franchise system has evolved into a multi-generational business, with second-generation owners taking the reins and expanding their family networks.
About The BIGGBY® COFFEE Franchise
BIGGBY® COFFEE, based in East Lansing, Mich., was started with a single store on March 15, 1995. One year later, and on the cusp of opening a second location, Bob Fish and Michael McFall, on a handshake and $4,000, decided to franchise the concept. The brand's cultural values of Make Friends, Have Fun, B Yourself and Share Great Coffee help coffee-lovers and the coffee-curious alike benefit from a less pretentious and fun approach to the standard gourmet cafe paradigm. Besides connoisseur-worthy drinks with names like Teddy Bear® and Caramel Marvel®, BIGGBY® COFFEE baristas provide a unique experience focused on brightening their customers' day and supporting them in building a life they love. The "Big 'B'" on the orange background caught on, and today BIGGBY® COFFEE has 430+ cafes across many states, including Virginia, Michigan, Ohio, Indiana, Illinois, Idaho, Georgia, North Carolina, South Carolina, Wisconsin, Tennessee, Kentucky and Florida.
» MBN website: www.michiganbusinessnetwork.com/