MSP Voice is a podcast produced by MSP360 where each week we talk to different managed service providers about their business. We cover topics like how to get started, what are some of the best tools and even what to avoid. The goal is to be informative and a go-to resource for any MSP looking to start or grow their business. © MSP360
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-72/
Guest: Yigal Behar
Company: 2Secure
This week’s guest is Yigal Behar with 2Secure out of the New York City area. Yigal came to the US from Israel where he had an IT consulting firm and also worked at a company providing security services. Taking his enterprise expertise to the US, he decided to open up a consultancy to help smaller b...
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-71/
Guest: Larry Bianculli
Company: Contemporary Computer Services, Inc (CCSI)
This week’s guest is Larry Bianculli, managing director, with CCSI who provide MSP and MSSP services in the New York City/Long Island area. CCSI (which stands for Contemporary Computers Services) has been around since 1974. CCSI has always been foc...
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-70/
Guest: Nigel Moore
Company: The Tech Tribe
This week my guest is Nigel Moore with The Tech Tribe who joins us from Australia. Having been in the business since 2002, Nigel has an interesting story about how he came to own his own MSP in 2007. Starting as break-fix, it took a few years to convert everyone to MRR but along the wa...
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-69/
Guest: Andrew Lassise
Company: Rush Tech Support
Andrew started off with a degree in finance in 2009. Unfortunately, because of the recession, he had to switch gears and focus on IT instead of finance. He found a position at a company doing break-fix remotely and then was approached by some friends about starting their own IT com...
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-68/
Guest: Thomas O’Brien
Company: IDEOLITY
This week I welcome Thomas O’Brien with IDEOLITY to the show. Thomas is in the Kansas City area and has been in business since 1988. While it took Thomas and his partners about 3 years to settle on IT services, they have been going strong ever since. In 2008 they changed the name of the co...
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-67/
Guest: Phillip Poarch
Company: Tolar Systems
This week’s guest is Phillip Poarch with Tolar Systems out of Abilene, TX. Tolar has been in business since 1999 where they started with high-end consulting. In 2012 they switched over to the MSP model. Phillip has been with Tolar since 2012, the same year the changed their model. After edu...
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-66/
Guest: Eric Rieger
Company: Webit Services
This week’s guest is Eric Rieger from Webit Services out of the Chicago area. In business since 1996, Webit actually started under a different, less fortunate name which Eric explains. Eric had a few different careers before starting Webit which helped him to prepare for running his ow...
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-65/
This week’s guest is Dan Sadlis out of Gulf Shores, AL. Dan runs Tech Solution, focused on both break-fix and MSP. Because of his location in the Gulf Coast, a lot of his customers are seasonal but he also has managed customers. He only considers himself doing true MSP for the past 3-4 months since he just recently acquired his softwa...
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-64/
Guest: Esther Deutsch
Company: RCS Professional Services
This week I am joined by Esther Deutsch from RCS Professional Services in New York City. Esther is the Operations Manager at RCS and she gives some great insights into her role and also about a peer group she’s forming aimed at MSP marketing professionals (more information on th...
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-63/
Guest: Nancy Sabino
Company: SabinoCompTech
This week’s guest is Nancy Sabino with SabinoCompTech out of Houston, TX. Nancy is the CEO and co-founder of SabinoCompTech, her husband, Angle, is the other co-founder and also the COO. Their getting started story is very interesting and they even feature it on their website. In business...
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-62/
Matt Lewis is a technician for CMIT Solutions of Cincinnati, Northeast. Matt has been working in the MSP business for several years, starting at an MSP while still in college. Matt enjoys MSP work and the variety it provides and is onsite with customers most of his time. Matt is active on Reddit and Discord MSP channels and likes the...
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-61/
Guest: Josh Strzalko
Companies: Spiderhost and Eleet Technologies
Josh started his business, Eleet Technologies, in 2004 after working for a dial-up internet service provider. Eleet started as an IT company but over the years evolved more into a development company focusing on websites and other services. Recently Josh acquire...
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-60/
Guest: Marvin Bee https://www.linkedin.com/in/marvin-bee-5a775a5/
Company: MB Systems http://mbsystems.net/
My guest this week is Marvin Bee of MB Systems in Ft. Lauderdale, FL. Marvin has been in business for himself for over 20 years. Marvin initially got started because he saw an opportunity at his previous employer that his employe...
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-59/
Guest: Tony Tsao
Company: Purplo
This week’s guest is Tony Tsao with Purplo out of Vancouver, BC. Tony starts off by explaining his company name (hint: red and blue make purple) and then we jump into the interview. Tony has a background in programming but he’s also a CPA and he uses technology to help customers with the busin...
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-58/
Guest: Gilles Gozlan
Company: TeamReso
Gilles is the president of Paris based TeamReso. In business for 10 years, TeamReso has also launched a few other companies including CloudReso (MSP, CloudBackup) and SysReso (customer development). With the EU adopting the General Data Protection Regulation (GDPR) backup has now become a...
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-57/
Guest: Nate Sheen
Company: DataCom Technologies
This week I am joined by Nate Sheen out of the greater Cleveland, OH area. Nate has owned his own MSP, DataCom Technologies, for over 4 years now and having great success by focusing both on residential and commercial customers. Nate has all his customers on a month-to-month con...
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-56/
Guest: Brian Helwig
Company: MSP360
This week I’m happy to be joined by Brian Helwig, the CEO of MSP360 (formerly CloudBerry Lab). In case you haven’t heard, CloudBerry Lab is now MSP360. Brian and I previously worked together at Veeam where we had office next to each other. When I heard Brian was joining CloudBerry I was exc...
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-55/
Guest: Bob Coppedge
Company: Simplex-IT
Bob Coppedge is back and he has a new book. You may remember Bob from episode 33, Monthly Recurring Relationships where we talked about his MSP, Simplex-IT, and he also mentioned that he was writing a book about Co-Managed IT. The book is now available and I hig...
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-54/
Guest: Dave Davenport
Company: MotherG
MotherG started out in 2006 as a pure play MSP serving the Chicago area (and now expanding to Milwaukee). Over time they’ve gone through several changes, including rebranding to what they’re known as now, MotherG. Dave shares the story of how they picked the name and what it means t...
Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-53/
Guest: John Kulas
Company: undisclosed
This week is a special episode where I have a security expert, John Kulas, join me to talk about security. John has spent a lot of time on the security side working for different companies. While he doesn’t work for an MSP he does have some great tips for MSPs (and others) when it co...
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