Performance Matters | A 5 Moments of Need® Podcast Series

In this episode of the AI Matters Series, hosts Chris King and Con Gottfredson interview Markus Bernhardt, Chief AI Strategist at Endeavor Intelligence, about the evolving role of AI in L&D.

Bernhardt shares his unique journey from Special Forces instructor to AI leader, emphasizing practical AI applications, hands-on learning, and the shift from content-focused AI to multimodal experiences. 

He discusses the importance of deve...

In this episode host, Dr. Con Gottfredson, sits down with Allen Koh from Meta's Global Operations Learning Organization, to discuss the design and implementation of the AI-powered learning solutions Allen has been leading at Meta.

Allen and Con chat about how he stays future-ready amidst today's challenges and future uncertainties, shedding light on the evolving landscape of AI in L&D and offering inspiration for those eager to...

Join host, Con Gottfredson, as he welcomes this episode's guest, Josh Cavalier to explore the pivotal role of L&D in harnessing the potential of AI within organizations. 

Josh, a seasoned leader in AI, shares insights from his 30-year career journey, highlighting the evolution of technology and its impact on human performance.

Listeners gain valuable insights into building AI literacy, crafting AI policies, and navigating the e...

In this AI Matters episode, Sarah Mercier, CEO of Build Capable, shares her perspectives on how generative AI is reshaping training paradigms.

Listen as Sarah shares how she believes AI can save time, enhance access to learning opportunities, and promote inclusion for historically marginalized groups. She also emphasizes the need for healthy skepticism and rigorous verification of AI-generated content.

Finally, as an early adopter ...

This AI Matters episode dives deep into the intersection of technology and learning with our special guest, Mike Hruska. With a background in research for the National Institute of Standards and Technology (NIST), Mike brings a wealth of knowledge and experience to the table as a technologist and design thinking practitioner.

Listen as Mike shares his perspective on the significant gap between the potential of educational technolog...

Welcome to the latest episode of our AI Matters series! In this installment, we delve into the world of AI in workplace learning with Angie Hubert, a learning leader at Meta.

Join us as we explore Angie's journey and how AI is revolutionizing her organization's content management. Explore the pivotal role of frameworks such as the Five Moments of Need and single source publishing in shaping cutting-edge AI solutions.

Don't miss out...

This AI Matters episode features Vince Han, the visionary CEO and founder of Mobile Coach. 

Chris, Con, and Vince discuss the vast potential of AI in learning, the significance of robust frameworks, and the crucial need for guardrails in the AI landscape. They also uncover real-world examples, heed cautionary tales, and peer into a future where AI seamlessly integrates into our daily work. 

Download or listen to the episode now!

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Discover the importance of aligning training with the critical moments of Apply, Change, and Solve, and how Erwin's team successfully implemented a Digital Coach to meet theses diverse needs of their workforce. 

The dialogue in this episode challenges traditional learning norms and sets the stage for a performance-first mindset in a regulated industry. If you're navigating compliance training, seeking to enhance employee productivi...

Welcome to AI Matters, a new series within the Performance Matters Podcast. This series aims to bring order and focus to the AI discussions, exploring how it aligns with frameworks like the 5 Moments of Need and learning content management. Throughout the coming months we'll be sharing both expert insights and real-life examples from practitioners. 

Episode One is just around the corner, featuring a co-host who will undoubtedly roc...

Discover the power of the 5 Moments of Need in manufacturing as John Linderman from General Mills takes center stage in this episode of the Performance Matters Podcast.

Listen to hear how the General Mills team tackled high turnover challenges by introducing a cutting-edge digital coach for real-time learning. John discusses his team's insights on the coaching model, their swift workflow analysis, and conquering obstacles in the ma...

In this episode, we are honored to have the esteemed Dr. Conrad Gottfredson, podcast co-host and 5 Moments of Need methodology visionary, join us to delve into the contemporary and crucial topic of skills and skillsets.

In this discussion, Con shares invaluable insights on building and sustaining skillsets, aligning them with workflow learning, and ensuring they stand the test of time.

Enjoy the episode!

Have questions about this...

In this episode of the Performance Matters podcast series, Bob Mosher welcomes Dr. Conrad Gottfredson, pioneer of the 5 Moments of Need, to discuss the importance of knowledge and content management within the context of workflow learning.

Listen to dig deeper into the three key steps he suggests to start embracing content management: structuring content, consolidating deliverables, and defining the lifecycle of content.

Have que...

In this episode of the Performance Matters Podcast Series, Bob Mosher and Sue Reber delve into the significance of targeted training within the realm of the 5 Moments of Need.

They explore the evolution of instructional design from traditional classroom-based approaches to a more dynamic and impactful method. As you’ll hear, Sue Reber stresses the importance of critical skills, noting the shift from merely imparting knowledge to ha...

In this episode hosts Bob Mosher and Con Gottfredson discuss the challenges of transitioning from a training mindset to a performance mindset. They share a real-life scenario where a long-standing training program was held up as a success story, despite its limitations. Download or Listen Now!

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Welcome to the 75th episode! This episode is a special one, in it you'll hear host, Bob Mosher, reflect on his view of the learning and development field's journey to-date.

For almost 20 years, we've heard familiar challenges in our industry: needing a seat at the table, ROI struggles, avoiding the role of order takers, and being left out of strategic conversations.

Listen to why Bob feels it's time we address why these challenges ...

In this podcast episode, Bob Mosher discusses the shift from traditional training methods (ADDIE) to the EnABLE methodology for more effective job performance in the workplace.

Listen as he delves into the transformational shift in mindset and operational strategies towards a performance-first approach, fostering a dynamic blend of targeted training and digital coaching.

Discover how this change can save money, improve workforce ef...

In this episode, Sue Reber, the Executive Director of Consulting Services at APPLY Synergies, delves into the tactical aspects of implementing a workflow learning solution. 

In her conversation with Bob Mosher she highlights the significance of aligning with the workflow, prioritizing job performance, delivering focused support, and integrating the digital coach into training. She walks through how these principles play a pivotal...

Carol Stroud, Senior Strategic Consultant at APPLY, discusses how to strategically partner with the business through the successful completion of workflows.

"Knowing stuff" is not good enough. You must impact the workflows and measure actual job performance. Hear how it's done, listen or download the episode now.

For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to thi...

Bob Mosher and Einar Schow, CEO of APPLY Synergies, discuss how to align your learning initiatives with the larger business needs.

They hit on the topics of: key business drivers and the challenges in understanding them, evolving skills and roles, the rise of L&D, and the elusive ROI.

Listen or download this episode now to help create your business case for workflow learning.

For more 5 Moments of Need resources visit our website, ...