Crisis Communications with Sean Mallen

Join me Thursday, February 13, 2025 on the VoiceAmerica Business Channel, as I talk with top-ranked communications professional, author, and an award-winning journalist, Sean Mallen, as we talk about Crisis Communications. 
During our discussion we touch on:
1. Crisis Management vs Crisis Communications,   
2. Reputation,  
3. Empathy,  
4. Transparency,  
5. Responsibility, 
6. Social Media impacts,  
7. A 'rapid response',  
8. Saying sorry (meaning it and when to say it),  
9. Testing & Practice,  
10. Media training,  
11. Bridging and pivoting, 
12. Preparing for anything (the unexpected)...and much more!  
Sean shares some wonderful insights on what to do - and not do - during a crisis, along with some great real-life examples. If you're a leader or in a position where you'll be in charge of communications during an event that impacts your business, you don't want to miss what Sean has to share. Enjoy!

 

Sean Mallen is a top rank communications professional—a media trainer and consultant to C-Suite executives and leaders of major industry organizations, an award-winning journalist with international experience and now a published author of a critically-acclaimed memoir. 

He offers sophisticated, insightful, impactful communications counsel to corporate leaders and senior government ministers, as well as heads of international charities, presidents of major industry associations and leaders in the arts community.

He brings a lifetime of frontline news media experience to communications strategies, media and presentation training, speech writing and crisis communications. 

For more than 30 years as an award-winning journalist he covered major events from coast to coast to coast in Canada and around the world--from Queen’s Park to Parliament Hill, The White House to 10 Downing Street. He interviewed Prime Ministers and CEOs, Nobel Laureates and convicted murderers, and has been on the front lines of crisis—plane crashes, natural disasters and political scandals.