November 11, 2025 • 40 mins
She started as a server. Now she’s the General Manager.
In this episode, we sit down with Jennifer Felegy, CCM, General Manager of Lehigh Country Club, to explore what it really takes to build a club career from the ground up.
Over her 25+ years in private clubs, Jen has done it all — membership, HR, events, operations, even teaching hospitality students. Her story is one of grit, loyalty, and long-game leadership.
We talk about:
- What it’s like to rise through the ranks at the same club
- How to lead a team that’s watched you grow up
- Building culture, retaining staff, and adapting to change post-COVID
- What young professionals and future GMs really need to hear
- And the leadership lessons you won’t find in a textbook
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
SPEAKER_01 (00:00):
Hey everybody, welcome to the Private Club
Radio Show, where we give youthe scoop on all things private
golf and country clubs frommastering leadership and
management, food and beverageexcellence, member engagement
secrets, board governance, andeverything in between, all while
keeping it fun and light.
Whether you're a club veteran,just getting your feet wet, or
somewhere in the middle, you arein the right place.
(00:20):
I'm your host, Denny Corby.
Welcome to the show.
Not too many people can say theystarted off as a server and
ended up in the GMC at the sameclub.
But Jen Fileggi can.
And today, here on Private ClubRadio, I get to sit down with
Jen Fileggi, CCM, GM of LehighCountry Club, and we talk about
her 25-year journey throughnearly every department in the
(00:43):
building and what it reallytakes to grow a career in the
club from the ground up.
In this episode, we talk aboutwhat it's like going through the
ranks and working at a club forso long.
We talk about her experience inteaching, being adjunct
professor at NorthamptonCommunity College, her time at
Northampton Country Club, andthen back to the reigns as GM at
(01:07):
Lehigh Country Club.
And we really talk about what itlooks like to climb the ranks,
how to lead people who used tobe your peers.
We talk about the emotional sideof club management, lessons
learned before she was a GM, andreally how a lot of the best
leaders, a lot of the greatestleaders and people who've I've
been able to experience and chatwith, and Jen is one of them,
(01:28):
and I've said it here on theshow.
It's ones who have put in thework and and have done so many
different jobs and worked somany different ranks in not even
jobs and ranks, but so manypositions and so many areas in
the club that you know it insideand out.
And when somebody tries to comeat you with some BS, you know,
(01:48):
or just some, oh, I can't dothis or that can't happen.
It's hard to get stuff past you.
And I think that's what reallymakes these great leaders is
people like Jen, people who haveworked in the clubs, been in it,
the nitty-gritty stuff that youcan't always teach and you can't
always learn.
You have to get it by doing.
And I love it, because her storyis just equal parts, hustle,
(02:10):
heart, longevity, and the kindof leader who earns respect and
not demands it.
So if you are building yourcareer, if you're mentoring
someone else, or just need areminder that hard work and
patience still matter, this oneis for you.
I cannot wait for you to divein.
Before we do, big thanks to allof our show partners, as well as
(02:31):
myself, Denny Corby, the DennyCorby Experience.
One of the most fun member eventnights you can have.
There's excitement, there'smystery, also there's magic,
mind reading, and comedy, a tonof laughs, gasps, and holy
craps, trusted by over 350 plusclubs all over the country.
2025 is currently sold out, butwe can talk about 2026.
(02:52):
If you want to learn more, headon over to dennycorby.com.
Enough about that though.
Let's get to the episode.
Private club radio listeners.
Let's welcome to the show, JenFileggi.
And speaking of sticking withit, you've stuck with your club
for a while.
You're like a ride or die.
SPEAKER_00 (03:10):
I am.
It's it's a second home.
You know, you you joke, notjoke, but you play to the
members.
It's your home away from home.
It really is my home away fromhome.
Um, I was there 22 and a halfyears and then uh left for two
years, and I've been back forfive years.
SPEAKER_01 (03:26):
That's so that that's gotta be so unique, cool,
like so many different thingsthat like you know, I would feel
are just like like how am I eventrying to phrase it?
Sorry, brain fart.
Uh, but like it's it's not manypeople get that experience and
being able to feel like youbring different, you bring
different things back everytime.
So you're able to like leave andcome back.
(03:46):
It's like, hey, here's what Ifound and here's how we can
grow.
And it's like you leave.
It's like, oh, hey, here's whatI found, here's how we can use
it and grow.
Hopefully, like, is that thathow it happened?
SPEAKER_00 (03:55):
I mean, I think it did.
I think for me, um leaving, itwas the time to leave.
Um, the general manager that hadmentored me for 20 some years
was retiring, and the board wasnot in a place um where they
thought that I was potentiallyqualified for the position.
Um and then an opportunityopened up locally.
(04:16):
And and I've definitely I thinkone unique thing is there's a
lot of people in in the industrythat kind of hop all over around
the country and all of that.
And that was never for me.
Um lived in the same, you know,area my entire life.
My husband is an educator.
(04:39):
Um, and it wasn't reallysomething that I wanted to do to
my children, not to them, but II wanted them to have, you know,
kind of a stable home base.
And um so yeah, so then I I wentthere and then it was actually,
you know, not that I want totalk about COVID, uh, but um but
(05:00):
during COVID, I realized that Imissed being so close to home
because honestly, the the Lehighwhere I'm at now afforded me the
ability to be there for all ofmy kids' things.
I I didn't miss a softball game,I didn't miss a PTO meeting, I
might have had to come in earlyor work late.
(05:20):
Um, but I was able to be thereand take my son to school every
day.
And the other club I was at wasonly 20 minutes away, but I
still couldn't be there rightafter school when my son came
home.
Right.
SPEAKER_01 (05:33):
And so I Because 20 minutes is really 30, 40 with
traffic or stuff when you'dprobably want to leave and go.
So plenty of time, yeah.
SPEAKER_00 (05:41):
Yeah.
So um once I came back, it waslike I could just pop home, make
sure he was good, and then goback to work.
So it's it's I've been veryblessed with that.
SPEAKER_01 (05:51):
Yeah.
And and it I was just having aconversation with somebody about
this, and it's just uh becausewe're gonna talk about how you
know you've done pretty much allthe jobs at a club, also, which
gives you such a such a coolperspective uh just in general.
But not that you would or youknow, but sometimes people like
maybe unintentionally, they likeburn a bridge.
(06:12):
So the fact that you were ableto also just go have that back
and forth, like I think I thinkthat says something, you know,
also that like you're you thatlike no matter what happens, you
just keep a good attitude,you're friendly with everybody,
and you just move on to like thenext, you know, but like leaving
like the doors open of likealways having like a nice
bridge, always havingcommunication, always having
contact, that that must helptoo.
(06:33):
And like, was that always yourmindset of just hey, just gonna
just make everybody happy?
SPEAKER_00 (06:38):
And oh, absolutely.
You could ask a therapist, I'm apeople pleaser.
Um but but no, it's it'sinteresting because um the club
that I left, one of my friendsstarted managing um in the past
year or so.
And I went back there for abreakfast meeting with other
club managers last Friday, andit was the first time I was back
(07:01):
there.
And I was only there two years,but it was a wonderful two
years, and it was just verynostalgic, like seeing the
staff, seeing the members.
Um, and you know, because we areso local during like, you know,
the annual shutdowns, like someof their members will come to
our club, and you know, we justI still have a really good
(07:21):
relationship um with all of thepeople there, which is really
nice.
SPEAKER_01 (07:26):
Ooh, that's sorry, that's just like a side note.
That's that's sort of cool.
And sometimes you don't alwaysthink about of and like how
important some of those thingsare.
It's when like you havingfriends at other clubs and
allowing your your club peoplethe experience to go, and
because you're friendly withthat club and that general
manager and those people, thatyou could have access to certain
(07:49):
things.
Whereas if you're not open andfriendly or you know,
conversive, like sometimes likeareas don't.
But it's like it's so cool thatyou've like created that little
environment there.
SPEAKER_00 (07:58):
Well, and I'll be honest, and you know, we've in
your notes, and I will not playthe woman card, but I will tell
you that we have three femalegeneral managers uh within a
20-mile radius um just of theLehigh Valley.
And the three of us talk to eachother, lean on each other.
Um, you know, one of our membersgoes to a neighboring club, they
(08:20):
say, Oh, I hear they do this atLehigh.
And, you know, she's texting meright away.
Do you do this?
How do you do this?
SPEAKER_01 (08:26):
And and we spill the beans.
SPEAKER_00 (08:29):
Yeah, no, and we never ever have felt competitive
in a way where we're really justthere for each other.
And I so appreciate thoserelationships that I've been
able to develop and and fosterover the past seven, eight
years.
SPEAKER_01 (08:48):
Well, it was it, was it when was it me and you when
we were talking, like you know,before we we did the episode, it
was like your your vibe attractsyour tribe.
You know, it's just you're justkind of like, uh, the more you
are you and stuff, it's justlike, okay, you're gonna realize
not everything is for you, notevery opportunity is whatever.
But it's like, yeah, your vibeattracts your tribe.
You just be you as best you can,the best version.
And, you know, hopefully peoplesee that and be like, okay, we
(09:09):
want them.
Like, right.
SPEAKER_00 (09:11):
No, and and we're all we're all human, right?
We're all imperfect.
Um, but as long as you go in anddo your best and but that's
probably why that you guys don'tsee yourselves as competition
either.
SPEAKER_01 (09:22):
It's just like you guys are all just being like
your best selves and people areseeing it.
That's what and it's and I'm I'mjust laughing too because I know
so many people down in thatarea.
So like when you were like, oh,this club said this, like to me,
like, oh, I'm like, I knowexactly who that probably is
now.
Yes.
SPEAKER_00 (09:37):
Uh yes, yes, yes.
But no, it's it's you know, I Ikind of tell younger people,
like, I'm like, we're in thebusiness of making people happy,
right?
So how could you not love that?
SPEAKER_01 (09:54):
And I'm sure they think I'm cheesy, but no, no,
but so you know, speaking ofyoung people, how did you even
get started in clubs?
SPEAKER_00 (10:02):
So actually, um right out of high school, I was
going to study education andwent to um a state university in
Pennsylvania and just met afriend who threw my best friend
in high school.
And her grandfather had been amember of the club and she had
worked at the club as a serverand said, Hey, you should, you
(10:24):
know, work at this club thissummer, you know, when we're on
break.
And so I took a job at the cluband then I also took a second
job at a grocery store because Ineeded to fund my education.
And it ended up that theschedules like were not
aligning.
And I thank God every day Idon't work for the grocery store
(10:45):
that I picked the right one.
So yeah, so I started as aserver, um, worked in member
billing, accounts receivable,human resources.
Um, and then that's probablyabout the time I was uh pregnant
with my second child, and mygeneral manager had said to me,
(11:08):
Um, you know, if you weren't sobusy being a mom, I'd really
take you under my wing.
And I said, Oh, my husband willstay home if he has to.
SPEAKER_01 (11:19):
Drops the baby just before take the kid.
SPEAKER_00 (11:23):
I'm going to work.
No.
SPEAKER_01 (11:26):
Say less.
SPEAKER_00 (11:27):
Just so that's really when I started, you know,
more of the um pursuit of my umCCM designation and started
taking classes and and all ofthat and just just loved it.
I mean, I ended up with abachelor's in accounting
thinking I was going to want tobe the controller of the club.
(11:49):
And then I realized I cannot sitand just do numbers all day,
every day.
I'm too much of a people personto do that.
SPEAKER_01 (11:57):
Yeah.
What was well, if we can go backa little bit too, you mentioned
you did these differentpositions and you, you know,
popped around.
How did those opportunities comeup?
Was it you taking thoseopportunities?
Was it, was it things justopening up and you just took
advantage?
Like, like how did how and whydid that happen?
(12:18):
Because, you know, was it onpurpose?
Was it an accident?
Was it just you were like, okay,I guess I'll just do this?
Like, because you know, somepeople do it with intention,
others, you know, everyone'spath in our journey here is
like, you know, uh unique.
So like how did how did all thathappen?
SPEAKER_00 (12:30):
I mean, I really have to credit my mentor and the
general manager that was there.
SPEAKER_01 (12:36):
At that moment.
SPEAKER_00 (12:37):
Yeah, it really just he afforded me so many
opportunities and reallybelieved in me.
Um, I was serving and then aposition did open up in accounts
receivable, and my daughter wasgoing to kindergarten.
And so I wanted more of a stableschedule.
Um, and it just kind of wentfrom there.
After I had my second child, um,when I left for maternity leave,
(13:03):
we filled the accountsreceivable position, and that's
when I came back in humanresources and membership and
oversaw that person.
Um, and then, you know, the restis history.
SPEAKER_01 (13:15):
So it's just opportunities came up and you
just took them and learned andcommit first, figure the rest
out later.
SPEAKER_00 (13:20):
And basically.
I'm kind of a nerd.
Like I love to learn new things,and you know, I would say the
one aspect that I didn't know alot about prior to becoming a
general manager was definitelylike the golf and grounds
aspects of things.
So I've learned a lot about thatover the past seven, eight
(13:41):
years, um, which is, you know,sometimes fun, sometimes not.
SPEAKER_01 (13:46):
Was that your like bane of your existence for your
CCM?
Or or or or was that because itwas like your worst, you had to
work harder at?
So that ended up being your likebest, even though it was your
worst.
SPEAKER_00 (13:59):
It was just more like I just I just definitely
wasn't knowledgeable in that.
And even within the the classes,um, if you don't really dig deep
into it, you know, like I was Iwas a pretty good test taker and
studier of the materials, butwhen you're actually living it
every day and going out on thecourse, and you know, we spent
(14:22):
three years ago, you know, Ispent countless hours discussing
what kind of sand we were gonnaput in the bunkers.
And it's like what kid likegrows up thinking, like, oh, I'm
gonna be thinking about that.
SPEAKER_01 (14:34):
That no one ever keeps you up at night, right?
Which sand.
So how how many types of sand?
SPEAKER_00 (14:41):
Oh, we went through like five different types, and
there's different colors,there's different textures, uh,
the mobilization of it.
I mean, I I was just likemind-blown.
Okay.
Like I would have just beenlike, here's the sand, but it
matters.
SPEAKER_01 (14:55):
Here's the sand, enjoy.
SPEAKER_00 (14:57):
Yeah, exactly.
SPEAKER_01 (14:58):
Um because you've been able to have some really
good, uh, good mentor, goodpeople in the industry helping
you, teaching you, supportingyou, um, you do the same for
other people.
I know you're very involved withhelping develop mid-managers and
pulling kids into the in intothe industry.
(15:18):
Um were you always like a bigcheerleader for like the
industry, or was it just like ata certain point, like once maybe
like you felt like you were atlike a level you were like more
of like, but like, you know,when when did all that start?
And like how do you, you know,how do you connect with younger
people?
Like how do you really try toget them engaged and involved
and show them how great of aindustry it could be?
SPEAKER_00 (15:37):
Great question.
Um, so ironically, I'll go backto how I got into it, but
ironically, today I had aninterview um for an intern in
May who is a finance major, buther dad worked in clubs.
And she really wants to knowabout the club world.
And we just connected rightaway.
(15:59):
And I said, you know, we don'thave kind of a set program for
what you're looking for, but doyou want a shadow in different
areas?
And she was like, absolutely.
And we just really, reallyshared.
And, you know, I shared with herthe, you know, the national
movement of hashtag chooseclubs.
And I was like, you might thinkthat sounds silly, but it really
(16:20):
is a thing because I don't thinkthat young people realize that
it doesn't, you know, justbecause you work at a country
club doesn't mean that you'renecessarily a server or a chef.
There's so many opportunitieswithin marketing, within
accounting, um, you know, thethe membership, all different
things.
Um my own son who's going forfinance, I'm like, don't you
(16:41):
just want to not not don't youjust, but I'm like, why don't
you become a director of golf?
Like you love golf, like you'regood with people.
Um so yeah, and I I guess Ireally started getting more
involved um once I became ageneral manager.
I think prior to that, I don'tknow that I had enough
knowledge.
And I think also thePhiladelphia vicinity chapter of
(17:04):
club managers, um, being a partof that, being a part of that
board and that network has beenreally um inspiring.
SPEAKER_01 (17:15):
So that's actually a really unique point of view, or
just, you know, because everyclub is different.
Every club's vibe, every club'spersonality, and sometimes they
don't need like club lead, likeclub GM might not need strong
male, masculine energy GM.
(17:37):
Sometimes they might need orwant like a certain so like
that's also like a thing, too.
Is like sometimes it's you know,the club, like what's their
tone, what's their style, what'stheir, you know.
I don't know.
SPEAKER_00 (17:48):
So I will say when I went for my um interview for the
other position that would havebecame my first general manager
position.
The second interview was um, youwent around to the different
department heads and and metwith them, and and I asked all
of them, you know, what do theyneed?
What do they need?
I asked the board and the searchcommittee what they needed.
(18:10):
And they didn't need a golfexpert.
Like they had a great directorof golf, they didn't need a
grounds expert.
They needed somebody to bringthe team together and support
everybody.
And that's when it clicked in myhead where I was like, I can do
this.
SPEAKER_01 (18:30):
So yeah.
Do you do you do you think womenare held to a different standard
in club leadership?
Or it's like a uh yeah.
SPEAKER_00 (18:40):
I don't think so.
SPEAKER_01 (18:41):
And I I'm just kind of like spitballing here too.
I'm just like, oh, I don't know.
It's yeah.
SPEAKER_00 (18:46):
No, I think that there's been there's been a lot
of great females that reallybroke into the industry.
And you know, I I am I am not asclose as some of my friends are,
but like Janine, who was atPhilly Country Club, like she
produced a lot of good managersthat are out there running their
own clubs right now and reallysuccessful.
(19:06):
And you know, she was probablyone of the first that I knew of,
you know, in my education.
unknown (19:14):
Yeah.
SPEAKER_01 (19:16):
You guys are hosting some big stuff coming up.
We are big, big, big thangs.
Big thangs.
SPEAKER_00 (19:25):
They like uh the non-golf mind, but they they're
telling me like things.
SPEAKER_01 (19:31):
Now it's like you know, the stuff you weren't good
at.
Let's start bringing it up now.
The PGA golf tour.
SPEAKER_00 (19:35):
But they're like, this this act, this somebody,
somebody is coming, and we'redoing media, and I'm like having
to Google who this person is.
Like, yes, I know who TigerWoods is.
I don't know the rest of, butum, but no, so we are hosting,
um, we have a five-yearcommitment to host the Jefferson
Lehigh Valley Classic.
Uh, it's part of the PGAChampions Tour.
(19:57):
Um, it's a senior event.
It is the first time that Lehighis hosting something of this
magnitude.
I took um part of my team to St.
Louis to observe a tournamentthat was run by the same company
so that we could kind of see thebehind the scenes and just know
what we were getting ourselvesin for.
(20:17):
Um, there is the Lehigh ValleyChamber of Commerce is having
their annual meeting in twoweeks.
Uh, and they will be kind ofpromoting the event, letting us,
you know, some people might bespeaking, uh, but we'll be there
to represent it.
And I think it's just great,great exposure for the club.
SPEAKER_01 (20:34):
And yeah.
With the whole, the whole, Imean, it's gonna bring so much,
so much to the area.
SPEAKER_00 (20:40):
Absolutely.
SPEAKER_01 (20:41):
The the the the the the economic impact's gonna be
impeccable.
Yes, it's gonna be substantial.
SPEAKER_00 (20:47):
It's gonna be epic.
SPEAKER_01 (20:48):
Are you on TikTok?
SPEAKER_00 (20:50):
I am.
SPEAKER_01 (20:51):
Have you seen the PE guy, the private equity guy?
He like, I'm gonna send you, I'mgonna send you this guy.
And he it's like he's like thePE guy.
So he's like in everything, he'slike, it's a substantial house.
Like, but he always like how hesays certain words, so he'll be
like uh like PE guy in New NewCanaan.
(21:16):
And it's just like, yeah, thekitties are going here.
Yeah, yeah.
Like it's just like it's Ican't.
So it's substantial.
SPEAKER_00 (21:23):
Like it's no, it's it's very exciting.
It's very exciting um for thearea.
And you know, really Jeffersonis the primary sponsor, um,
Jefferson Health Network, andum, you know, they um now have a
presence in the Lehigh Valleyand it's a charity tournament,
so it's benefiting thePhiladelphia Eagles Autism
(21:45):
Foundation as well as ValleyYouth House, which is more of a
local organization.
SPEAKER_01 (21:50):
Yep.
Oh, that's gonna be huge.
That's gonna be huge.
The members have to be soexcited.
SPEAKER_00 (21:56):
They actually the the response has gone over very
well, and they're really excitedto volunteer to be here to kind
of show off their club and yeah,we're excited about it.
SPEAKER_01 (22:05):
Any any funny or wild reactions yet that that
they've had so far?
SPEAKER_00 (22:11):
No, it's it's very it's interesting because I will
go on record saying I needed tomake sure that our members were
still going to be taken care of.
So I can't tell, you know, Mrs.
X and Mrs.
Y that are 85 years old anddon't care about golf that they
can't come for their weeklylunch on Wednesday.
(22:32):
So I have been very um workingvery hard with the tournament
organization to say, you know,we do still have to have one
area where our members can be.
SPEAKER_01 (22:44):
Yeah.
SPEAKER_00 (22:45):
Um and it's a small percentage, but you know what,
they they matter too.
They all matter.
SPEAKER_01 (22:51):
Yeah.
Has has has that response beenlike taken taken well?
SPEAKER_00 (22:56):
From the tournament group or from yeah, yeah, yeah,
they know.
And even when we were, you know,in St.
Louis, um, our tournamentdirector, he's like, I he's
like, I know like you're gonnabe very heavily involved.
Meaning I can't keep my mouthshut.
SPEAKER_01 (23:13):
Yes.
We're gonna hate this.
SPEAKER_00 (23:15):
We actually hate it.
SPEAKER_01 (23:16):
Five years.
Like, what do we get ourselvesinto?
The ink is dry?
Okay.
SPEAKER_00 (23:20):
Yeah.
SPEAKER_01 (23:21):
What what when you guys went out?
Was there anything that youlike?
Let's say on like the planeback, you were like, oh, or like
you know, the next meeting.
Was there anything you werelike, oh, good thing we went
because we didn't expect this?
Like, were there any things thatlike you going with with that
mindset of not going tospectate, but going as like,
shit, like we're gonna be doingthis.
(23:43):
We're gonna be because that's awhole different set of eyes.
I'm sure you guys were like, youknow, you go there, like, oh,
it's gonna be this, and youleave, you're like, oh, I did
not even maybe think about X, Y,and Z.
Were there any of those things?
You're like, ah.
SPEAKER_00 (23:53):
I mean, I feel like this might sound you know
elementary, but just the extentof the sky boxes, and you know,
everybody laughed at me, but myfirst question was like, where
does everybody go to thebathroom?
Because our plumbing can'thandle this.
But we all really um, it was myuh director of catering and
(24:16):
events, uh, director ofmembership, and my executive
chef.
And we all really, I think, justwalked away feeling confident,
more confident that, you know,this is gonna be really exciting
and and we can do this.
And how cool.
I mean, they have um somethingcalled Fold of Honors Friday.
(24:37):
And so I don't are you familiarwith that?
SPEAKER_01 (24:40):
That's the um, yeah, yeah, yeah.
SPEAKER_00 (24:42):
Overall, it was a great trip.
The the club was very hospitableto us um and their sponsors and
everything, and it was um it wasbeneficial, and we're really,
you know, excited to to behosting.
SPEAKER_01 (24:55):
I mean, I was really hoping like there was like
something that you were like,oh, like we did not even realize
that was gonna be like a thingor something that we have to
like consider.
But but I I would assume it'sprobably overwhelming too, to
like a certain degree.
SPEAKER_00 (25:05):
Well, it's like strange things.
Like it was the skybox, and thenit was like they have a trailer
where they print the giant signslike right there.
And so, like the my membershipdirector, she was just like,
This is amazing.
Like, just this giant thing.
And it it so again, yeah, justlike weird.
SPEAKER_01 (25:24):
She sneaks in at night, she's printing her own
stuff.
SPEAKER_00 (25:27):
Yes, but it was giant, it took up like a whole
trailer.
It's crazy.
SPEAKER_01 (25:32):
But like, but it makes sense.
You're like, oh, of course,because you know they they they
did one and they're like, weshould probably just have like
our own printers here.
Yeah.
Um, how do you how do youbalance the like dream big with
like the don't panic as all ofthat is starting to like phase
out?
Or like are they also helpful inlike, hey, like like not like
(25:52):
step one, two, three, but likeare they also like with the
communication, like how how howdoes that work then now, like
moving out?
Like, are there kind of likemilestone steps?
Like, I'm sure you know you'renot like prone to like the
wolves.
SPEAKER_00 (26:04):
Right.
No, no, no.
So we we're working working withHS Sports Group.
Um, so they're running thetournament in conjunction with
the PGA tour champions.
Um, HS has been great, and thetournament director has been
great, and um, we're doing anopen house for our members in a
couple weeks where they can justcome find out about how they can
(26:25):
sponsor, how they can play inthe program, um, shared
hospitality, and then alsovolunteer um opportunities.
We have, I mean, they're gonnaneed 700 to 900 volunteers over
the course of the week.
Um, and you know, we have toform all the different
committees, and then after thenew year, we'll get all the
(26:45):
volunteers together and thenwe'll kind of get our marching
orders.
But we really just surpassedmaybe three weeks ago, like the
one year mark.
SPEAKER_01 (26:54):
So dun dun dun.
Yeah.
What's your what's your what'syour go-to way to calm down?
To you know work and yeah.
SPEAKER_00 (27:08):
It's to cook.
Except I'm gonna show you this.
I burned my hand last weekcooking.
So I haven't cooked for a week.
I'm really sad.
SPEAKER_01 (27:20):
What was the meal and was it worth it?
And did you finish it?
SPEAKER_00 (27:24):
Um, so it's frozen because it's going with me to
Delaware.
I might not eat it because Ihave PTSD.
Um but no, so my go-to honestlyis I have I would say 47 weeks
out of the year, I have um myfamily over for Monday night
(27:44):
dinner.
And I cook all day and I makeway too much food, but it's
probably the only day of theweek that I can cook.
And um, I have mybrother-in-law, sister-in-law,
niece, nephew, my in-laws, akid.
SPEAKER_01 (27:57):
Everyone's invited.
SPEAKER_00 (27:58):
It's actually a joke.
It's like it's Aunt Jen's soupkitchen.
Like, whoever shows up can eat.
There's always enough food.
And the only rule is nobody getsto tell me what to make.
Like, I just want to do what Iwant to do.
SPEAKER_01 (28:10):
Beggars can't be choosers.
If you're gonna show up, you'regonna enjoy it.
Yeah, I like that.
I like that.
SPEAKER_00 (28:15):
And people are like, why would you do that?
Like on your like one day off.
And I'm like, I it it calms me.
Like it just it calms me.
SPEAKER_01 (28:23):
You like are you like in the zone?
Like, because like do you havelike do you have so many things
cooking that like be so likeyour brain is just on this is
five that has time.
I got this, I gotta startchopping this.
So that that's your yes, that'syour oh yeah.
Yes.
SPEAKER_00 (28:39):
And I do, I love it.
I play music and I just cook andleave me alone, stay out of my
kitchen.
SPEAKER_01 (28:45):
Okay, so like what time do you normally start and
like how far out?
Like, okay, so walk me throughlike that Monday.
So is it is it like is itleftover stuff?
Like, do you pre-plan like in acouple weeks?
You're like, hey, okay, I'mgonna do like how far out do you
plan it?
Do you have spreadsheets?
Like, how do you like how howdown how far down the rabbit
hole?
Like, do you keep track of likewhat you've made so you don't
(29:07):
like repeat items?
Like, how far, how far down doyou go?
SPEAKER_00 (29:10):
This is hilarious because you're so into this.
So you're gonna have to come toMonday night dinner sometime.
Um, so no, I don't havespreadsheets.
I have it in my head.
Um I normally start thinkingabout it on Friday or Saturday
because I like defrost whateverprotein I might be making.
SPEAKER_01 (29:29):
Um, so you like bulk bulk buy your protein?
SPEAKER_00 (29:33):
Oh, I do because I'm very frugal.
I'm very frugal.
SPEAKER_01 (29:36):
So okay.
So do you buy like half a cow orlike the whole cow?
SPEAKER_00 (29:40):
I don't actually buy the cow because I'm not, but
like it's funny because we'llhave this I'm gonna sound so
stupid.
Like crab legs go on sale,right?
At Giant.
I like stock up.
So we have like 10 pounds ofcrab legs, and one night we just
have like a whole crab feast,and my mother in law is like,
why do Why did you spend allthis money?
(30:02):
Oh no, Cheryl, I got it on sale.
So I I definitely I'm alwayslike just kind of I I buy the
things when they're on sale andthen I figure out what I'm gonna
make.
And there's always like two tothree options.
Like it's not like there's achicken and that's it, because
(30:23):
that's boring.
SPEAKER_01 (30:24):
All right.
So like what time do you likenormally start?
Like, so when like when do youstart getting ready?
And then like what's like atypical Monday look like?
Um and and also then do you thenonce it's cooked, are you like I
done?
And then other people clean up,like and like do they kind of
take the reins?
Like have they learned, or orare you also like it's still my
(30:45):
kitchen, you clean upeverything.
SPEAKER_00 (30:47):
If I'm hosting, nobody better wash a dish.
Like I'm taking care of you forthe night, do not.
Like last Monday, I had to godown in the basement and do a
finance meeting, and I came upand my mother-in-law was at the
sink, and I was like, Are youwashing my dishes?
SPEAKER_01 (31:02):
Like, you better not be she turns around, drops it,
shatters, like basically.
SPEAKER_00 (31:09):
Even when I host like a holiday, it's the same
thing.
Like, if I'm hosting, I'm allin.
Enjoy yourself.
Again, going back to the peoplepleaser.
I want to make people happy, andthat brings me joy.
SPEAKER_01 (31:21):
So so no, is that also part of is that also part
of your like leadership style?
Would you say?
Is that like transfer over?
SPEAKER_00 (31:30):
I think so.
I think even you know, in recentsituations, I've used the words
like I'll fall on the sword forany of you, like before you have
to be exposed to some nonsense,you know.
Um because people work reallyhard and people deserve their
time when they're not at work.
SPEAKER_01 (31:48):
Yeah.
SPEAKER_00 (31:49):
And I think because I was blessed with that while I
was raising my kids, I find thatreally, really important that
people get to have their time.
Like gone are the days wherepeople are working six, 12 hour
days.
Like it's you're not gonna beable to retain people, they're
not gonna be happy.
(32:09):
And you know, I know because Igive that, not that I know, but
I've learned that I give that tothem and they give it to me when
I need it.
SPEAKER_01 (32:21):
And and this in in some of like this is like me
just like off the cuff, justlike asking.
So in my understanding it by ifsomeone's, hey, something's
happening, I can only work twohours Thursday, Friday, Saturday
from five to seven, because Igot things or whatever it is,
(32:41):
you would just rather instead oflike whereas some people in you
know, big assumptions, pointingfingers like uh uh you know,
give them like demerits on theirrecord or like you know, not
punish or like fire them, orjust be like, well, don't even
come in.
You're almost like, okay, justgive me the two hours, or like,
you know, it's almost like okay,hey, like we'll like make it
work because then okay, I know Igot you for two hours, so so and
(33:02):
so she can come in later.
You know, you like figure itout, or like you just like work
around it and it's like uh allright.
SPEAKER_00 (33:07):
Uh absolutely.
I mean, if the person is aquality person and they're doing
their work, yeah, why not whynot accommodate them?
SPEAKER_01 (33:14):
Yeah.
Well, I I feel like sometimestoo, like I'm in the mindset of,
hey, that person for two hoursprobably gets more done.
You know, if you put them inlike you know, the right person,
the right bus or the right seatin the right bus, like hey, you
you get the max out of your twohours.
So whether it's if they're afast bartender and it's the
beginning of an event and theycan fly, you know, whatever it
is, they're if they're good atrunning food, who knows,
(33:35):
cooking.
But like, you know, you findwhere they're you know excelling
at and let them let them shineand use it for what you can
instead of no time and nopeople.
I was just talking to uh uh GMand he was saying how he uh he
came from hotels and conferencecenters and something happened,
it snowed, and for a like300-person dinner, only like
(34:00):
there was four servers.
Because like it got like snowedin, nobody can make it in.
So he's like, I buckled up,like, here we go.
Like you just like Yeah, no, youjust do it.
SPEAKER_00 (34:11):
And and I honestly like I I definitely have high
expectations, um, on top ofbeing reasonable.
But even when we have like ourbig tournaments or big club
events where I'm more in thethrow of the actual event
happening, I'm not gonna notpick up a plate.
I'm not gonna not do this.
But if I'm picking up a plateand there's three other people
(34:34):
standing there doing nothing,there's gonna be an issue.
SPEAKER_01 (34:37):
Yeah.
Yep.
No, I mean, I I've I've I seeit.
I mean, I go to a lot of I've goto I've been to a lot of clubs,
and uh you can you you can youcan see like I don't know, you
can just see culture and vibeand just how people and you know
you've you can see when peopleare swamped, and like I've seen
in like you know the GMs whobuck, you know, I've you know so
(34:57):
many GMs that I know, just hey,I gotta go, man.
Like I just realized thekitchen's but or they just came
out or just realized they'restruggling.
It's like, hey, you know,straight in.
Or there's others who just likemeh.
Like, right wow, really?
I thought they you're not gonnago pick up a plate or something.
Like, you know, Phyllis iswalking by all the plates, and
like he's like, Can you grabthat?
You're like, bro, hell likeyeah.
There's been times I've likegrabbed a plate to have like uh
(35:20):
I I was actually doing a clubsomewhere, and it there was like
a a you know, buffet for dinner,and there was this really old
dude that was like trying tostand and like hold his like no
one's like a couple hundredpeople, like no, so I walked
over.
I was like, let me help you,like I'll help you out, bud.
I took his plate and he likeheld and I got and like I didn't
(35:41):
realize someone I went like miniviral in their little community
because someone snapped apicture, which I was like, Oh,
you snapped the picture, butdidn't help.
Like, oh, okay, I see how it is.
Yeah, great, great, great clubculture.
But they were all like, Oh,that's so nice.
I'm like, the dude wasstruggling, like, no one thought
to just go like lend a hand.
Like, I don't know.
SPEAKER_00 (36:00):
No, like the other Wednesday, I'm like, I'm I was
just walking through the kitchento go talk to Chef about like
kitchen renovation, and I see upon the line there's like 12
tickets, the food and beveragemanagers trying to expedite.
I like just jumped in, like, wedid it, got it cleared, and like
even like the you know, the linecooks and everything, they're
just like, wow, okay.
And I'm like, well, no, likewe're here to provide an
(36:22):
experience, and whatever ittakes to get there, like I'm
gonna help if I can help.
SPEAKER_01 (36:27):
Yeah.
Yeah.
SPEAKER_00 (36:30):
Another thought as I was doing that, but it went out
of my head.
SPEAKER_01 (36:34):
Story of my life.
SPEAKER_00 (36:36):
Oh, I know what I was gonna say.
Like, I was at the our annualfamily uh fall festival, and I
was there with my family, like Iwas there for the setup and
everything, but then we wereattending, but I'm never really
like actually attending.
But I'm just like walking pastand I hear this like mom talking
to her daughter, and she's like,Oh, you need ketchup?
Okay, give me a minute, let mecut up your brother's food.
(36:57):
And I was like, Oh, like I'll goget you ketchup.
And she's like, Wait, what?
You heard that?
No, no, it's okay.
I'm like, no, like I'll get youketchup.
Like, why not?
SPEAKER_01 (37:09):
Yeah.
So what I do.
SPEAKER_00 (37:13):
Yeah.
SPEAKER_01 (37:14):
That's what I do.
When when you know, you youwhat's what's one lesson you
hope staff learns from workingwith you, even if they don't
like realize it?
Like, like, what do you hopepeople take away from working
under your regime?
SPEAKER_00 (37:32):
Regime?
Sounds very nasty.
I'm not a tyrant.
SPEAKER_01 (37:38):
No, no.
SPEAKER_00 (37:39):
I only play one on TV.
Um, no, I I I think just some ofmy biggest things are are just
like like be kind, be aware, andand what I kind of started out
with was, you know, we're in thebusiness of making people happy.
We're creating memories thatpeople will have, and that's a
(38:01):
blessing in life.
I'll also say, if you don'tnotice, I say blessed and
blessing a lot because somepeople say lucky, and I don't
think it's luck.
unknown (38:15):
Okay.
SPEAKER_00 (38:18):
I don't know.
I think you put out and you getback.
SPEAKER_01 (38:23):
If that's that probably wasn't very eloquent,
but you you earn what you keep,you you reap what you sow, yeah.
But uh whate whatever thewhatever the little jingles are.
SPEAKER_00 (38:31):
I don't know why my shoulders are going, but it's
No, you put out you put out thegood vibes and and hopefully
they come back to you.
SPEAKER_01 (38:37):
No, the more, you know, the more you help other
people, the more, you know, itall just it all just hopefully
the karma works.
The karma works.
Um but no, yeah, I I that'sAmen.
I'm not even amen.
I don't even know.
Hallelujah.
Good good Shabbos.
I don't know.
That's all all the things.
All the things.
SPEAKER_00 (38:57):
Honestly, thank you for the opportunity.
I really appreciate it.
Um, I was with my director ofgolf this afternoon and I said,
Oh, I have to go, you know,record this podcast.
He's like, What podcast?
And I was like, um, Private ClubRadio.
He's like, Oh, Denny?
He's like, I listen to that allthe time.
SPEAKER_01 (39:16):
You realize now I'm not gonna put you on.
I'm gonna hold this for so long.
And he's gonna be like, when didthis?
She was lying.
SPEAKER_00 (39:26):
That's actually hilarious.
I was like, I swear I did it.
That's why I had to leave ourmeeting.
I swear.
SPEAKER_01 (39:37):
Oh yeah.
No, thank you for coming.
It's always always great whenyou and I talk.
But no, thank thanks for comingon and sharing it.
I know it's it's such a coolstory, just uh, you know, the
it's very unique.
SPEAKER_00 (39:51):
Awesome.
Well, thank you.
SPEAKER_01 (39:54):
Hope you all enjoyed that episode.
I know I did.
Jen, thank you so much forcoming on.
Thanks for sharing your story.
Thanks for being open and allyou do for the industry and your
club.
What a great journey you'veyou've had.
So cool.
Well, that's this episode.
Until next time, I'm your host,Danny Corby.
Hey everybody, welcome to the Private Club
Radio Show, where we give youthe scoop on all things private
golf and country clubs frommastering leadership and
management, food and beverageexcellence, member engagement
secrets, board governance, andeverything in between, all while
keeping it fun and light.
Whether you're a club veteran,just getting your feet wet, or
somewhere in the middle, you arein the right place.
(00:20):
I'm your host, Denny Corby.
Welcome to the show.
Not too many people can say theystarted off as a server and
ended up in the GMC at the sameclub.
But Jen Fileggi can.
And today, here on Private ClubRadio, I get to sit down with
Jen Fileggi, CCM, GM of LehighCountry Club, and we talk about
her 25-year journey throughnearly every department in the
(00:43):
building and what it reallytakes to grow a career in the
club from the ground up.
In this episode, we talk aboutwhat it's like going through the
ranks and working at a club forso long.
We talk about her experience inteaching, being adjunct
professor at NorthamptonCommunity College, her time at
Northampton Country Club, andthen back to the reigns as GM at
(01:07):
Lehigh Country Club.
And we really talk about what itlooks like to climb the ranks,
how to lead people who used tobe your peers.
We talk about the emotional sideof club management, lessons
learned before she was a GM, andreally how a lot of the best
leaders, a lot of the greatestleaders and people who've I've
been able to experience and chatwith, and Jen is one of them,
(01:28):
and I've said it here on theshow.
It's ones who have put in thework and and have done so many
different jobs and worked somany different ranks in not even
jobs and ranks, but so manypositions and so many areas in
the club that you know it insideand out.
And when somebody tries to comeat you with some BS, you know,
(01:48):
or just some, oh, I can't dothis or that can't happen.
It's hard to get stuff past you.
And I think that's what reallymakes these great leaders is
people like Jen, people who haveworked in the clubs, been in it,
the nitty-gritty stuff that youcan't always teach and you can't
always learn.
You have to get it by doing.
And I love it, because her storyis just equal parts, hustle,
(02:10):
heart, longevity, and the kindof leader who earns respect and
not demands it.
So if you are building yourcareer, if you're mentoring
someone else, or just need areminder that hard work and
patience still matter, this oneis for you.
I cannot wait for you to divein.
Before we do, big thanks to allof our show partners, as well as
(02:31):
myself, Denny Corby, the DennyCorby Experience.
One of the most fun member eventnights you can have.
There's excitement, there'smystery, also there's magic,
mind reading, and comedy, a tonof laughs, gasps, and holy
craps, trusted by over 350 plusclubs all over the country.
2025 is currently sold out, butwe can talk about 2026.
(02:52):
If you want to learn more, headon over to dennycorby.com.
Enough about that though.
Let's get to the episode.
Private club radio listeners.
Let's welcome to the show, JenFileggi.
And speaking of sticking withit, you've stuck with your club
for a while.
You're like a ride or die.
SPEAKER_00 (03:10):
I am.
It's it's a second home.
You know, you you joke, notjoke, but you play to the
members.
It's your home away from home.
It really is my home away fromhome.
Um, I was there 22 and a halfyears and then uh left for two
years, and I've been back forfive years.
SPEAKER_01 (03:26):
That's so that that's gotta be so unique, cool,
like so many different thingsthat like you know, I would feel
are just like like how am I eventrying to phrase it?
Sorry, brain fart.
Uh, but like it's it's not manypeople get that experience and
being able to feel like youbring different, you bring
different things back everytime.
So you're able to like leave andcome back.
(03:46):
It's like, hey, here's what Ifound and here's how we can
grow.
And it's like you leave.
It's like, oh, hey, here's whatI found, here's how we can use
it and grow.
Hopefully, like, is that thathow it happened?
SPEAKER_00 (03:55):
I mean, I think it did.
I think for me, um leaving, itwas the time to leave.
Um, the general manager that hadmentored me for 20 some years
was retiring, and the board wasnot in a place um where they
thought that I was potentiallyqualified for the position.
Um and then an opportunityopened up locally.
(04:16):
And and I've definitely I thinkone unique thing is there's a
lot of people in in the industrythat kind of hop all over around
the country and all of that.
And that was never for me.
Um lived in the same, you know,area my entire life.
My husband is an educator.
(04:39):
Um, and it wasn't reallysomething that I wanted to do to
my children, not to them, but II wanted them to have, you know,
kind of a stable home base.
And um so yeah, so then I I wentthere and then it was actually,
you know, not that I want totalk about COVID, uh, but um but
(05:00):
during COVID, I realized that Imissed being so close to home
because honestly, the the Lehighwhere I'm at now afforded me the
ability to be there for all ofmy kids' things.
I I didn't miss a softball game,I didn't miss a PTO meeting, I
might have had to come in earlyor work late.
(05:20):
Um, but I was able to be thereand take my son to school every
day.
And the other club I was at wasonly 20 minutes away, but I
still couldn't be there rightafter school when my son came
home.
Right.
SPEAKER_01 (05:33):
And so I Because 20 minutes is really 30, 40 with
traffic or stuff when you'dprobably want to leave and go.
So plenty of time, yeah.
SPEAKER_00 (05:41):
Yeah.
So um once I came back, it waslike I could just pop home, make
sure he was good, and then goback to work.
So it's it's I've been veryblessed with that.
SPEAKER_01 (05:51):
Yeah.
And and it I was just having aconversation with somebody about
this, and it's just uh becausewe're gonna talk about how you
know you've done pretty much allthe jobs at a club, also, which
gives you such a such a coolperspective uh just in general.
But not that you would or youknow, but sometimes people like
maybe unintentionally, they likeburn a bridge.
(06:12):
So the fact that you were ableto also just go have that back
and forth, like I think I thinkthat says something, you know,
also that like you're you thatlike no matter what happens, you
just keep a good attitude,you're friendly with everybody,
and you just move on to like thenext, you know, but like leaving
like the doors open of likealways having like a nice
bridge, always havingcommunication, always having
contact, that that must helptoo.
(06:33):
And like, was that always yourmindset of just hey, just gonna
just make everybody happy?
SPEAKER_00 (06:38):
And oh, absolutely.
You could ask a therapist, I'm apeople pleaser.
Um but but no, it's it'sinteresting because um the club
that I left, one of my friendsstarted managing um in the past
year or so.
And I went back there for abreakfast meeting with other
club managers last Friday, andit was the first time I was back
(07:01):
there.
And I was only there two years,but it was a wonderful two
years, and it was just verynostalgic, like seeing the
staff, seeing the members.
Um, and you know, because we areso local during like, you know,
the annual shutdowns, like someof their members will come to
our club, and you know, we justI still have a really good
(07:21):
relationship um with all of thepeople there, which is really
nice.
SPEAKER_01 (07:26):
Ooh, that's sorry, that's just like a side note.
That's that's sort of cool.
And sometimes you don't alwaysthink about of and like how
important some of those thingsare.
It's when like you havingfriends at other clubs and
allowing your your club peoplethe experience to go, and
because you're friendly withthat club and that general
manager and those people, thatyou could have access to certain
(07:49):
things.
Whereas if you're not open andfriendly or you know,
conversive, like sometimes likeareas don't.
But it's like it's so cool thatyou've like created that little
environment there.
SPEAKER_00 (07:58):
Well, and I'll be honest, and you know, we've in
your notes, and I will not playthe woman card, but I will tell
you that we have three femalegeneral managers uh within a
20-mile radius um just of theLehigh Valley.
And the three of us talk to eachother, lean on each other.
Um, you know, one of our membersgoes to a neighboring club, they
(08:20):
say, Oh, I hear they do this atLehigh.
And, you know, she's texting meright away.
Do you do this?
How do you do this?
SPEAKER_01 (08:26):
And and we spill the beans.
SPEAKER_00 (08:29):
Yeah, no, and we never ever have felt competitive
in a way where we're really justthere for each other.
And I so appreciate thoserelationships that I've been
able to develop and and fosterover the past seven, eight
years.
SPEAKER_01 (08:48):
Well, it was it, was it when was it me and you when
we were talking, like you know,before we we did the episode, it
was like your your vibe attractsyour tribe.
You know, it's just you're justkind of like, uh, the more you
are you and stuff, it's justlike, okay, you're gonna realize
not everything is for you, notevery opportunity is whatever.
But it's like, yeah, your vibeattracts your tribe.
You just be you as best you can,the best version.
And, you know, hopefully peoplesee that and be like, okay, we
(09:09):
want them.
Like, right.
SPEAKER_00 (09:11):
No, and and we're all we're all human, right?
We're all imperfect.
Um, but as long as you go in anddo your best and but that's
probably why that you guys don'tsee yourselves as competition
either.
SPEAKER_01 (09:22):
It's just like you guys are all just being like
your best selves and people areseeing it.
That's what and it's and I'm I'mjust laughing too because I know
so many people down in thatarea.
So like when you were like, oh,this club said this, like to me,
like, oh, I'm like, I knowexactly who that probably is
now.
Yes.
SPEAKER_00 (09:37):
Uh yes, yes, yes.
But no, it's it's you know, I Ikind of tell younger people,
like, I'm like, we're in thebusiness of making people happy,
right?
So how could you not love that?
SPEAKER_01 (09:54):
And I'm sure they think I'm cheesy, but no, no,
but so you know, speaking ofyoung people, how did you even
get started in clubs?
SPEAKER_00 (10:02):
So actually, um right out of high school, I was
going to study education andwent to um a state university in
Pennsylvania and just met afriend who threw my best friend
in high school.
And her grandfather had been amember of the club and she had
worked at the club as a serverand said, Hey, you should, you
(10:24):
know, work at this club thissummer, you know, when we're on
break.
And so I took a job at the cluband then I also took a second
job at a grocery store because Ineeded to fund my education.
And it ended up that theschedules like were not
aligning.
And I thank God every day Idon't work for the grocery store
(10:45):
that I picked the right one.
So yeah, so I started as aserver, um, worked in member
billing, accounts receivable,human resources.
Um, and then that's probablyabout the time I was uh pregnant
with my second child, and mygeneral manager had said to me,
(11:08):
Um, you know, if you weren't sobusy being a mom, I'd really
take you under my wing.
And I said, Oh, my husband willstay home if he has to.
SPEAKER_01 (11:19):
Drops the baby just before take the kid.
SPEAKER_00 (11:23):
I'm going to work.
No.
SPEAKER_01 (11:26):
Say less.
SPEAKER_00 (11:27):
Just so that's really when I started, you know,
more of the um pursuit of my umCCM designation and started
taking classes and and all ofthat and just just loved it.
I mean, I ended up with abachelor's in accounting
thinking I was going to want tobe the controller of the club.
(11:49):
And then I realized I cannot sitand just do numbers all day,
every day.
I'm too much of a people personto do that.
SPEAKER_01 (11:57):
Yeah.
What was well, if we can go backa little bit too, you mentioned
you did these differentpositions and you, you know,
popped around.
How did those opportunities comeup?
Was it you taking thoseopportunities?
Was it, was it things justopening up and you just took
advantage?
Like, like how did how and whydid that happen?
(12:18):
Because, you know, was it onpurpose?
Was it an accident?
Was it just you were like, okay,I guess I'll just do this?
Like, because you know, somepeople do it with intention,
others, you know, everyone'spath in our journey here is
like, you know, uh unique.
So like how did how did all thathappen?
SPEAKER_00 (12:30):
I mean, I really have to credit my mentor and the
general manager that was there.
SPEAKER_01 (12:36):
At that moment.
SPEAKER_00 (12:37):
Yeah, it really just he afforded me so many
opportunities and reallybelieved in me.
Um, I was serving and then aposition did open up in accounts
receivable, and my daughter wasgoing to kindergarten.
And so I wanted more of a stableschedule.
Um, and it just kind of wentfrom there.
After I had my second child, um,when I left for maternity leave,
(13:03):
we filled the accountsreceivable position, and that's
when I came back in humanresources and membership and
oversaw that person.
Um, and then, you know, the restis history.
SPEAKER_01 (13:15):
So it's just opportunities came up and you
just took them and learned andcommit first, figure the rest
out later.
SPEAKER_00 (13:20):
And basically.
I'm kind of a nerd.
Like I love to learn new things,and you know, I would say the
one aspect that I didn't know alot about prior to becoming a
general manager was definitelylike the golf and grounds
aspects of things.
So I've learned a lot about thatover the past seven, eight
(13:41):
years, um, which is, you know,sometimes fun, sometimes not.
SPEAKER_01 (13:46):
Was that your like bane of your existence for your
CCM?
Or or or or was that because itwas like your worst, you had to
work harder at?
So that ended up being your likebest, even though it was your
worst.
SPEAKER_00 (13:59):
It was just more like I just I just definitely
wasn't knowledgeable in that.
And even within the the classes,um, if you don't really dig deep
into it, you know, like I was Iwas a pretty good test taker and
studier of the materials, butwhen you're actually living it
every day and going out on thecourse, and you know, we spent
(14:22):
three years ago, you know, Ispent countless hours discussing
what kind of sand we were gonnaput in the bunkers.
And it's like what kid likegrows up thinking, like, oh, I'm
gonna be thinking about that.
SPEAKER_01 (14:34):
That no one ever keeps you up at night, right?
Which sand.
So how how many types of sand?
SPEAKER_00 (14:41):
Oh, we went through like five different types, and
there's different colors,there's different textures, uh,
the mobilization of it.
I mean, I I was just likemind-blown.
Okay.
Like I would have just beenlike, here's the sand, but it
matters.
SPEAKER_01 (14:55):
Here's the sand, enjoy.
SPEAKER_00 (14:57):
Yeah, exactly.
SPEAKER_01 (14:58):
Um because you've been able to have some really
good, uh, good mentor, goodpeople in the industry helping
you, teaching you, supportingyou, um, you do the same for
other people.
I know you're very involved withhelping develop mid-managers and
pulling kids into the in intothe industry.
(15:18):
Um were you always like a bigcheerleader for like the
industry, or was it just like ata certain point, like once maybe
like you felt like you were atlike a level you were like more
of like, but like, you know,when when did all that start?
And like how do you, you know,how do you connect with younger
people?
Like how do you really try toget them engaged and involved
and show them how great of aindustry it could be?
SPEAKER_00 (15:37):
Great question.
Um, so ironically, I'll go backto how I got into it, but
ironically, today I had aninterview um for an intern in
May who is a finance major, buther dad worked in clubs.
And she really wants to knowabout the club world.
And we just connected rightaway.
(15:59):
And I said, you know, we don'thave kind of a set program for
what you're looking for, but doyou want a shadow in different
areas?
And she was like, absolutely.
And we just really, reallyshared.
And, you know, I shared with herthe, you know, the national
movement of hashtag chooseclubs.
And I was like, you might thinkthat sounds silly, but it really
(16:20):
is a thing because I don't thinkthat young people realize that
it doesn't, you know, justbecause you work at a country
club doesn't mean that you'renecessarily a server or a chef.
There's so many opportunitieswithin marketing, within
accounting, um, you know, thethe membership, all different
things.
Um my own son who's going forfinance, I'm like, don't you
(16:41):
just want to not not don't youjust, but I'm like, why don't
you become a director of golf?
Like you love golf, like you'regood with people.
Um so yeah, and I I guess Ireally started getting more
involved um once I became ageneral manager.
I think prior to that, I don'tknow that I had enough
knowledge.
And I think also thePhiladelphia vicinity chapter of
(17:04):
club managers, um, being a partof that, being a part of that
board and that network has beenreally um inspiring.
SPEAKER_01 (17:15):
So that's actually a really unique point of view, or
just, you know, because everyclub is different.
Every club's vibe, every club'spersonality, and sometimes they
don't need like club lead, likeclub GM might not need strong
male, masculine energy GM.
(17:37):
Sometimes they might need orwant like a certain so like
that's also like a thing, too.
Is like sometimes it's you know,the club, like what's their
tone, what's their style, what'stheir, you know.
I don't know.
SPEAKER_00 (17:48):
So I will say when I went for my um interview for the
other position that would havebecame my first general manager
position.
The second interview was um, youwent around to the different
department heads and and metwith them, and and I asked all
of them, you know, what do theyneed?
What do they need?
I asked the board and the searchcommittee what they needed.
(18:10):
And they didn't need a golfexpert.
Like they had a great directorof golf, they didn't need a
grounds expert.
They needed somebody to bringthe team together and support
everybody.
And that's when it clicked in myhead where I was like, I can do
this.
SPEAKER_01 (18:30):
So yeah.
Do you do you do you think womenare held to a different standard
in club leadership?
Or it's like a uh yeah.
SPEAKER_00 (18:40):
I don't think so.
SPEAKER_01 (18:41):
And I I'm just kind of like spitballing here too.
I'm just like, oh, I don't know.
It's yeah.
SPEAKER_00 (18:46):
No, I think that there's been there's been a lot
of great females that reallybroke into the industry.
And you know, I I am I am not asclose as some of my friends are,
but like Janine, who was atPhilly Country Club, like she
produced a lot of good managersthat are out there running their
own clubs right now and reallysuccessful.
(19:06):
And you know, she was probablyone of the first that I knew of,
you know, in my education.
unknown (19:14):
Yeah.
SPEAKER_01 (19:16):
You guys are hosting some big stuff coming up.
We are big, big, big thangs.
Big thangs.
SPEAKER_00 (19:25):
They like uh the non-golf mind, but they they're
telling me like things.
SPEAKER_01 (19:31):
Now it's like you know, the stuff you weren't good
at.
Let's start bringing it up now.
The PGA golf tour.
SPEAKER_00 (19:35):
But they're like, this this act, this somebody,
somebody is coming, and we'redoing media, and I'm like having
to Google who this person is.
Like, yes, I know who TigerWoods is.
I don't know the rest of, butum, but no, so we are hosting,
um, we have a five-yearcommitment to host the Jefferson
Lehigh Valley Classic.
Uh, it's part of the PGAChampions Tour.
(19:57):
Um, it's a senior event.
It is the first time that Lehighis hosting something of this
magnitude.
I took um part of my team to St.
Louis to observe a tournamentthat was run by the same company
so that we could kind of see thebehind the scenes and just know
what we were getting ourselvesin for.
(20:17):
Um, there is the Lehigh ValleyChamber of Commerce is having
their annual meeting in twoweeks.
Uh, and they will be kind ofpromoting the event, letting us,
you know, some people might bespeaking, uh, but we'll be there
to represent it.
And I think it's just great,great exposure for the club.
SPEAKER_01 (20:34):
And yeah.
With the whole, the whole, Imean, it's gonna bring so much,
so much to the area.
SPEAKER_00 (20:40):
Absolutely.
SPEAKER_01 (20:41):
The the the the the the economic impact's gonna be
impeccable.
Yes, it's gonna be substantial.
SPEAKER_00 (20:47):
It's gonna be epic.
SPEAKER_01 (20:48):
Are you on TikTok?
SPEAKER_00 (20:50):
I am.
SPEAKER_01 (20:51):
Have you seen the PE guy, the private equity guy?
He like, I'm gonna send you, I'mgonna send you this guy.
And he it's like he's like thePE guy.
So he's like in everything, he'slike, it's a substantial house.
Like, but he always like how hesays certain words, so he'll be
like uh like PE guy in New NewCanaan.
(21:16):
And it's just like, yeah, thekitties are going here.
Yeah, yeah.
Like it's just like it's Ican't.
So it's substantial.
SPEAKER_00 (21:23):
Like it's no, it's it's very exciting.
It's very exciting um for thearea.
And you know, really Jeffersonis the primary sponsor, um,
Jefferson Health Network, andum, you know, they um now have a
presence in the Lehigh Valleyand it's a charity tournament,
so it's benefiting thePhiladelphia Eagles Autism
(21:45):
Foundation as well as ValleyYouth House, which is more of a
local organization.
SPEAKER_01 (21:50):
Yep.
Oh, that's gonna be huge.
That's gonna be huge.
The members have to be soexcited.
SPEAKER_00 (21:56):
They actually the the response has gone over very
well, and they're really excitedto volunteer to be here to kind
of show off their club and yeah,we're excited about it.
SPEAKER_01 (22:05):
Any any funny or wild reactions yet that that
they've had so far?
SPEAKER_00 (22:11):
No, it's it's very it's interesting because I will
go on record saying I needed tomake sure that our members were
still going to be taken care of.
So I can't tell, you know, Mrs.
X and Mrs.
Y that are 85 years old anddon't care about golf that they
can't come for their weeklylunch on Wednesday.
(22:32):
So I have been very um workingvery hard with the tournament
organization to say, you know,we do still have to have one
area where our members can be.
SPEAKER_01 (22:44):
Yeah.
SPEAKER_00 (22:45):
Um and it's a small percentage, but you know what,
they they matter too.
They all matter.
SPEAKER_01 (22:51):
Yeah.
Has has has that response beenlike taken taken well?
SPEAKER_00 (22:56):
From the tournament group or from yeah, yeah, yeah,
they know.
And even when we were, you know,in St.
Louis, um, our tournamentdirector, he's like, I he's
like, I know like you're gonnabe very heavily involved.
Meaning I can't keep my mouthshut.
SPEAKER_01 (23:13):
Yes.
We're gonna hate this.
SPEAKER_00 (23:15):
We actually hate it.
SPEAKER_01 (23:16):
Five years.
Like, what do we get ourselvesinto?
The ink is dry?
Okay.
SPEAKER_00 (23:20):
Yeah.
SPEAKER_01 (23:21):
What what when you guys went out?
Was there anything that youlike?
Let's say on like the planeback, you were like, oh, or like
you know, the next meeting.
Was there anything you werelike, oh, good thing we went
because we didn't expect this?
Like, were there any things thatlike you going with with that
mindset of not going tospectate, but going as like,
shit, like we're gonna be doingthis.
(23:43):
We're gonna be because that's awhole different set of eyes.
I'm sure you guys were like, youknow, you go there, like, oh,
it's gonna be this, and youleave, you're like, oh, I did
not even maybe think about X, Y,and Z.
Were there any of those things?
You're like, ah.
SPEAKER_00 (23:53):
I mean, I feel like this might sound you know
elementary, but just the extentof the sky boxes, and you know,
everybody laughed at me, but myfirst question was like, where
does everybody go to thebathroom?
Because our plumbing can'thandle this.
But we all really um, it was myuh director of catering and
(24:16):
events, uh, director ofmembership, and my executive
chef.
And we all really, I think, justwalked away feeling confident,
more confident that, you know,this is gonna be really exciting
and and we can do this.
And how cool.
I mean, they have um somethingcalled Fold of Honors Friday.
(24:37):
And so I don't are you familiarwith that?
SPEAKER_01 (24:40):
That's the um, yeah, yeah, yeah.
SPEAKER_00 (24:42):
Overall, it was a great trip.
The the club was very hospitableto us um and their sponsors and
everything, and it was um it wasbeneficial, and we're really,
you know, excited to to behosting.
SPEAKER_01 (24:55):
I mean, I was really hoping like there was like
something that you were like,oh, like we did not even realize
that was gonna be like a thingor something that we have to
like consider.
But but I I would assume it'sprobably overwhelming too, to
like a certain degree.
SPEAKER_00 (25:05):
Well, it's like strange things.
Like it was the skybox, and thenit was like they have a trailer
where they print the giant signslike right there.
And so, like the my membershipdirector, she was just like,
This is amazing.
Like, just this giant thing.
And it it so again, yeah, justlike weird.
SPEAKER_01 (25:24):
She sneaks in at night, she's printing her own
stuff.
SPEAKER_00 (25:27):
Yes, but it was giant, it took up like a whole
trailer.
It's crazy.
SPEAKER_01 (25:32):
But like, but it makes sense.
You're like, oh, of course,because you know they they they
did one and they're like, weshould probably just have like
our own printers here.
Yeah.
Um, how do you how do youbalance the like dream big with
like the don't panic as all ofthat is starting to like phase
out?
Or like are they also helpful inlike, hey, like like not like
(25:52):
step one, two, three, but likeare they also like with the
communication, like how how howdoes that work then now, like
moving out?
Like, are there kind of likemilestone steps?
Like, I'm sure you know you'renot like prone to like the
wolves.
SPEAKER_00 (26:04):
Right.
No, no, no.
So we we're working working withHS Sports Group.
Um, so they're running thetournament in conjunction with
the PGA tour champions.
Um, HS has been great, and thetournament director has been
great, and um, we're doing anopen house for our members in a
couple weeks where they can justcome find out about how they can
(26:25):
sponsor, how they can play inthe program, um, shared
hospitality, and then alsovolunteer um opportunities.
We have, I mean, they're gonnaneed 700 to 900 volunteers over
the course of the week.
Um, and you know, we have toform all the different
committees, and then after thenew year, we'll get all the
(26:45):
volunteers together and thenwe'll kind of get our marching
orders.
But we really just surpassedmaybe three weeks ago, like the
one year mark.
SPEAKER_01 (26:54):
So dun dun dun.
Yeah.
What's your what's your what'syour go-to way to calm down?
To you know work and yeah.
SPEAKER_00 (27:08):
It's to cook.
Except I'm gonna show you this.
I burned my hand last weekcooking.
So I haven't cooked for a week.
I'm really sad.
SPEAKER_01 (27:20):
What was the meal and was it worth it?
And did you finish it?
SPEAKER_00 (27:24):
Um, so it's frozen because it's going with me to
Delaware.
I might not eat it because Ihave PTSD.
Um but no, so my go-to honestlyis I have I would say 47 weeks
out of the year, I have um myfamily over for Monday night
(27:44):
dinner.
And I cook all day and I makeway too much food, but it's
probably the only day of theweek that I can cook.
And um, I have mybrother-in-law, sister-in-law,
niece, nephew, my in-laws, akid.
SPEAKER_01 (27:57):
Everyone's invited.
SPEAKER_00 (27:58):
It's actually a joke.
It's like it's Aunt Jen's soupkitchen.
Like, whoever shows up can eat.
There's always enough food.
And the only rule is nobody getsto tell me what to make.
Like, I just want to do what Iwant to do.
SPEAKER_01 (28:10):
Beggars can't be choosers.
If you're gonna show up, you'regonna enjoy it.
Yeah, I like that.
I like that.
SPEAKER_00 (28:15):
And people are like, why would you do that?
Like on your like one day off.
And I'm like, I it it calms me.
Like it just it calms me.
SPEAKER_01 (28:23):
You like are you like in the zone?
Like, because like do you havelike do you have so many things
cooking that like be so likeyour brain is just on this is
five that has time.
I got this, I gotta startchopping this.
So that that's your yes, that'syour oh yeah.
Yes.
SPEAKER_00 (28:39):
And I do, I love it.
I play music and I just cook andleave me alone, stay out of my
kitchen.
SPEAKER_01 (28:45):
Okay, so like what time do you normally start and
like how far out?
Like, okay, so walk me throughlike that Monday.
So is it is it like is itleftover stuff?
Like, do you pre-plan like in acouple weeks?
You're like, hey, okay, I'mgonna do like how far out do you
plan it?
Do you have spreadsheets?
Like, how do you like how howdown how far down the rabbit
hole?
Like, do you keep track of likewhat you've made so you don't
(29:07):
like repeat items?
Like, how far, how far down doyou go?
SPEAKER_00 (29:10):
This is hilarious because you're so into this.
So you're gonna have to come toMonday night dinner sometime.
Um, so no, I don't havespreadsheets.
I have it in my head.
Um I normally start thinkingabout it on Friday or Saturday
because I like defrost whateverprotein I might be making.
SPEAKER_01 (29:29):
Um, so you like bulk bulk buy your protein?
SPEAKER_00 (29:33):
Oh, I do because I'm very frugal.
I'm very frugal.
SPEAKER_01 (29:36):
So okay.
So do you buy like half a cow orlike the whole cow?
SPEAKER_00 (29:40):
I don't actually buy the cow because I'm not, but
like it's funny because we'llhave this I'm gonna sound so
stupid.
Like crab legs go on sale,right?
At Giant.
I like stock up.
So we have like 10 pounds ofcrab legs, and one night we just
have like a whole crab feast,and my mother in law is like,
why do Why did you spend allthis money?
(30:02):
Oh no, Cheryl, I got it on sale.
So I I definitely I'm alwayslike just kind of I I buy the
things when they're on sale andthen I figure out what I'm gonna
make.
And there's always like two tothree options.
Like it's not like there's achicken and that's it, because
(30:23):
that's boring.
SPEAKER_01 (30:24):
All right.
So like what time do you likenormally start?
Like, so when like when do youstart getting ready?
And then like what's like atypical Monday look like?
Um and and also then do you thenonce it's cooked, are you like I
done?
And then other people clean up,like and like do they kind of
take the reins?
Like have they learned, or orare you also like it's still my
(30:45):
kitchen, you clean upeverything.
SPEAKER_00 (30:47):
If I'm hosting, nobody better wash a dish.
Like I'm taking care of you forthe night, do not.
Like last Monday, I had to godown in the basement and do a
finance meeting, and I came upand my mother-in-law was at the
sink, and I was like, Are youwashing my dishes?
SPEAKER_01 (31:02):
Like, you better not be she turns around, drops it,
shatters, like basically.
SPEAKER_00 (31:09):
Even when I host like a holiday, it's the same
thing.
Like, if I'm hosting, I'm allin.
Enjoy yourself.
Again, going back to the peoplepleaser.
I want to make people happy, andthat brings me joy.
SPEAKER_01 (31:21):
So so no, is that also part of is that also part
of your like leadership style?
Would you say?
Is that like transfer over?
SPEAKER_00 (31:30):
I think so.
I think even you know, in recentsituations, I've used the words
like I'll fall on the sword forany of you, like before you have
to be exposed to some nonsense,you know.
Um because people work reallyhard and people deserve their
time when they're not at work.
SPEAKER_01 (31:48):
Yeah.
SPEAKER_00 (31:49):
And I think because I was blessed with that while I
was raising my kids, I find thatreally, really important that
people get to have their time.
Like gone are the days wherepeople are working six, 12 hour
days.
Like it's you're not gonna beable to retain people, they're
not gonna be happy.
(32:09):
And you know, I know because Igive that, not that I know, but
I've learned that I give that tothem and they give it to me when
I need it.
SPEAKER_01 (32:21):
And and this in in some of like this is like me
just like off the cuff, justlike asking.
So in my understanding it by ifsomeone's, hey, something's
happening, I can only work twohours Thursday, Friday, Saturday
from five to seven, because Igot things or whatever it is,
(32:41):
you would just rather instead oflike whereas some people in you
know, big assumptions, pointingfingers like uh uh you know,
give them like demerits on theirrecord or like you know, not
punish or like fire them, orjust be like, well, don't even
come in.
You're almost like, okay, justgive me the two hours, or like,
you know, it's almost like okay,hey, like we'll like make it
work because then okay, I know Igot you for two hours, so so and
(33:02):
so she can come in later.
You know, you like figure itout, or like you just like work
around it and it's like uh allright.
SPEAKER_00 (33:07):
Uh absolutely.
I mean, if the person is aquality person and they're doing
their work, yeah, why not whynot accommodate them?
SPEAKER_01 (33:14):
Yeah.
Well, I I feel like sometimestoo, like I'm in the mindset of,
hey, that person for two hoursprobably gets more done.
You know, if you put them inlike you know, the right person,
the right bus or the right seatin the right bus, like hey, you
you get the max out of your twohours.
So whether it's if they're afast bartender and it's the
beginning of an event and theycan fly, you know, whatever it
is, they're if they're good atrunning food, who knows,
(33:35):
cooking.
But like, you know, you findwhere they're you know excelling
at and let them let them shineand use it for what you can
instead of no time and nopeople.
I was just talking to uh uh GMand he was saying how he uh he
came from hotels and conferencecenters and something happened,
it snowed, and for a like300-person dinner, only like
(34:00):
there was four servers.
Because like it got like snowedin, nobody can make it in.
So he's like, I buckled up,like, here we go.
Like you just like Yeah, no, youjust do it.
SPEAKER_00 (34:11):
And and I honestly like I I definitely have high
expectations, um, on top ofbeing reasonable.
But even when we have like ourbig tournaments or big club
events where I'm more in thethrow of the actual event
happening, I'm not gonna notpick up a plate.
I'm not gonna not do this.
But if I'm picking up a plateand there's three other people
(34:34):
standing there doing nothing,there's gonna be an issue.
SPEAKER_01 (34:37):
Yeah.
Yep.
No, I mean, I I've I've I seeit.
I mean, I go to a lot of I've goto I've been to a lot of clubs,
and uh you can you you can youcan see like I don't know, you
can just see culture and vibeand just how people and you know
you've you can see when peopleare swamped, and like I've seen
in like you know the GMs whobuck, you know, I've you know so
(34:57):
many GMs that I know, just hey,I gotta go, man.
Like I just realized thekitchen's but or they just came
out or just realized they'restruggling.
It's like, hey, you know,straight in.
Or there's others who just likemeh.
Like, right wow, really?
I thought they you're not gonnago pick up a plate or something.
Like, you know, Phyllis iswalking by all the plates, and
like he's like, Can you grabthat?
You're like, bro, hell likeyeah.
There's been times I've likegrabbed a plate to have like uh
(35:20):
I I was actually doing a clubsomewhere, and it there was like
a a you know, buffet for dinner,and there was this really old
dude that was like trying tostand and like hold his like no
one's like a couple hundredpeople, like no, so I walked
over.
I was like, let me help you,like I'll help you out, bud.
I took his plate and he likeheld and I got and like I didn't
(35:41):
realize someone I went like miniviral in their little community
because someone snapped apicture, which I was like, Oh,
you snapped the picture, butdidn't help.
Like, oh, okay, I see how it is.
Yeah, great, great, great clubculture.
But they were all like, Oh,that's so nice.
I'm like, the dude wasstruggling, like, no one thought
to just go like lend a hand.
Like, I don't know.
SPEAKER_00 (36:00):
No, like the other Wednesday, I'm like, I'm I was
just walking through the kitchento go talk to Chef about like
kitchen renovation, and I see upon the line there's like 12
tickets, the food and beveragemanagers trying to expedite.
I like just jumped in, like, wedid it, got it cleared, and like
even like the you know, the linecooks and everything, they're
just like, wow, okay.
And I'm like, well, no, likewe're here to provide an
(36:22):
experience, and whatever ittakes to get there, like I'm
gonna help if I can help.
SPEAKER_01 (36:27):
Yeah.
Yeah.
SPEAKER_00 (36:30):
Another thought as I was doing that, but it went out
of my head.
SPEAKER_01 (36:34):
Story of my life.
SPEAKER_00 (36:36):
Oh, I know what I was gonna say.
Like, I was at the our annualfamily uh fall festival, and I
was there with my family, like Iwas there for the setup and
everything, but then we wereattending, but I'm never really
like actually attending.
But I'm just like walking pastand I hear this like mom talking
to her daughter, and she's like,Oh, you need ketchup?
Okay, give me a minute, let mecut up your brother's food.
(36:57):
And I was like, Oh, like I'll goget you ketchup.
And she's like, Wait, what?
You heard that?
No, no, it's okay.
I'm like, no, like I'll get youketchup.
Like, why not?
SPEAKER_01 (37:09):
Yeah.
So what I do.
SPEAKER_00 (37:13):
Yeah.
SPEAKER_01 (37:14):
That's what I do.
When when you know, you youwhat's what's one lesson you
hope staff learns from workingwith you, even if they don't
like realize it?
Like, like, what do you hopepeople take away from working
under your regime?
SPEAKER_00 (37:32):
Regime?
Sounds very nasty.
I'm not a tyrant.
SPEAKER_01 (37:38):
No, no.
SPEAKER_00 (37:39):
I only play one on TV.
Um, no, I I I think just some ofmy biggest things are are just
like like be kind, be aware, andand what I kind of started out
with was, you know, we're in thebusiness of making people happy.
We're creating memories thatpeople will have, and that's a
(38:01):
blessing in life.
I'll also say, if you don'tnotice, I say blessed and
blessing a lot because somepeople say lucky, and I don't
think it's luck.
unknown (38:15):
Okay.
SPEAKER_00 (38:18):
I don't know.
I think you put out and you getback.
SPEAKER_01 (38:23):
If that's that probably wasn't very eloquent,
but you you earn what you keep,you you reap what you sow, yeah.
But uh whate whatever thewhatever the little jingles are.
SPEAKER_00 (38:31):
I don't know why my shoulders are going, but it's
No, you put out you put out thegood vibes and and hopefully
they come back to you.
SPEAKER_01 (38:37):
No, the more, you know, the more you help other
people, the more, you know, itall just it all just hopefully
the karma works.
The karma works.
Um but no, yeah, I I that'sAmen.
I'm not even amen.
I don't even know.
Hallelujah.
Good good Shabbos.
I don't know.
That's all all the things.
All the things.
SPEAKER_00 (38:57):
Honestly, thank you for the opportunity.
I really appreciate it.
Um, I was with my director ofgolf this afternoon and I said,
Oh, I have to go, you know,record this podcast.
He's like, What podcast?
And I was like, um, Private ClubRadio.
He's like, Oh, Denny?
He's like, I listen to that allthe time.
SPEAKER_01 (39:16):
You realize now I'm not gonna put you on.
I'm gonna hold this for so long.
And he's gonna be like, when didthis?
She was lying.
SPEAKER_00 (39:26):
That's actually hilarious.
I was like, I swear I did it.
That's why I had to leave ourmeeting.
I swear.
SPEAKER_01 (39:37):
Oh yeah.
No, thank you for coming.
It's always always great whenyou and I talk.
But no, thank thanks for comingon and sharing it.
I know it's it's such a coolstory, just uh, you know, the
it's very unique.
SPEAKER_00 (39:51):
Awesome.
Well, thank you.
SPEAKER_01 (39:54):
Hope you all enjoyed that episode.
I know I did.
Jen, thank you so much forcoming on.
Thanks for sharing your story.
Thanks for being open and allyou do for the industry and your
club.
What a great journey you'veyou've had.
So cool.
Well, that's this episode.
Until next time, I'm your host,Danny Corby.
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