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June 25, 2025 35 mins

If you’re a property investor, I have an important question for you…

When was the last time you thought seriously about your property manager?

If you think their main job is collecting the rent and organising tradies when something breaks, I’ve got news for you—things have changed dramatically.

In fact, the world of residential property management has been turned on its head in the last five years. New legislation, shifting tenant expectations, work-from-home dynamics, and rapid tech adoption mean that managing your investment property is no longer a simple job you can entrust to just anyone—or worse, do yourself.

And if you get this wrong, the consequences can be expensive… and stressful.

In today’s show I’m joined by Leanne Jopson, National Director of Property Management at Metropole. Leanne’s been at the coalface of this transformation, and today she’ll reveal how the role of property managers has shifted, what changes are still coming down the pipeline, and what smart investors need to be thinking about to future-proof their portfolios.

And while this might sound like an episode just for landlords, I promise you—it’s more than that. Whether you own one property or a dozen, what we discuss today could save you thousands and help you sleep a lot better at night.

 

Takeaways 

·         The role of property managers has evolved significantly in recent years.

·         Legislative changes have increased compliance requirements for landlords.

·         Tenants are now more informed and have higher expectations.

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