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March 19, 2021 31 min

If you’re a restaurant industry professional, chances are your path to where you are today has included a lot of hustle, a lot of putting your head down and grinding out the job that needs to get done. You probably didn’t have a clearly articulated career ladder to climb or the attention of someone higher up who took you under their wing and taught you how things were supposed to be done.

That’s because this rarely exists in the restaurant industry, outside maybe the major corporations. And that’s a problem that Sanjiv Razdan wants to fix. The president of Americas & India at The Coffee Bean & Tea Leaf last year launched GLEAM Network, a nonprofit, volunteer-based network that offers mentorship opportunities for restaurant professionals.

Razdan joins the podcast to talk about why mentorship is so important for the industry, how hundreds of professionals have already leveraged GLEAM, and why the pandemic is providing a "school of hard knocks" for restaurant entrepreneurs.

If you're interested in getting involved with GLEAM, visit

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