Regulation Matters: a CLEAR conversation

Regulation Matters: a CLEAR conversation

CLEAR’s podcast is a resource in the field of professional and occupational regulation to help stakeholders stay current on new developments and hear diverse opinions on a broad range of topics. 1) CLEAR is a place for novel, thoughtful, non-partisan debate, undertaken inclusively and respectfully. Those who contribute to the debate speak in their own capacity, and do not necessarily represent the view(s) of CLEAR. 2) CLEAR provides a space in which contentious issues can be safely and respectfully discussed, grounded in a sound body of professional regulatory knowledge. 3) Acting in the public interest, regulations, and the views of regulators and the wider public, evolve over time. Discussions at CLEAR reflect this evolution of thinking, encompassing a wide variety of considered opinion. Music clips: ”Someone Else” by Full Power Music, licensed through Adobe Stock

Episodes

November 11, 2025 53 mins

In this episode of Regulation Matters: a CLEAR conversation, host Line Dempsey is joined by exam security leaders Wally Dalrymple (ETS), Roddy Meade (Prometric), and Harry Samit (Pearson VUE) to explore the rapidly evolving landscape of licensure exam integrity. The guests discuss how testing organizations are combating cheating through layered security—from 360° room scans and AI-assisted proctoring to undercover investigations an...

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In this episode of Regulation Matters: a CLEAR conversation, host Line Dempsey speaks with Stuart Wilkinson, Chief Consumer Officer at Ontario’s Financial Services Regulatory Authority (FSRA), about practical approaches to consumer engagement in regulation. Stuart explains how FSRA amplifies the consumer voice through research and a consumer advisory panel, ensuring that consumer experiences with regulated services inform regulator...

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In this episode of Regulation Matters: a CLEAR Conversation, host Line Dempsey continues CLEAR’s Telling Our Story series with board members Mark Steinagel, Jessica Kallipolites, and Shilo Tooze. Together, they reflect on their first encounters with CLEAR, the connections that drew them into committee and board service, and the lasting impact of conference learnings on their regulatory work. The discussion highlights themes of comp...

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The August episode of Regulation Matters: a CLEAR Conversation focuses on the upcoming CLEAR Annual Educational Conference, taking place in Chicago, Illinois. Camile Lindsay, Director of the Division of Financial and Professional Regulation in Illinois, shares key findings from the state’s CLIMB Task Force report, which addresses unnecessary licensure barriers—especially for justice-involved individuals and professions like hair br...

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In this bonus episode of Regulation Matters: a CLEAR conversation, host Line Dempsey continues the conversation with Ken Anderson, CIO of the Arkansas Department of Labor and Licensing, and Christy Williams, General Manager of Tyler Technologies’ Arkansas unit. Building on the previous episode’s discussion of digital transformation, this follow-up explores strategies for interagency collaboration, innovations in data sharing, and t...

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In this episode of Regulation Matters: a CLEAR conversation, host Line Dempsey kicks off a two-part series in partnership with CLEAR’s 2024-25 Premier Partner, Tyler Technologies. Joined by Ken Anderson, CIO of the Arkansas Department of Labor and Licensing, and Christy Williams, General Manager for Tyler’s Arkansas unit, the conversation explores how Arkansas is harnessing technology to streamline regulatory processes, enhance pub...

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In this episode of Regulation Matters: a CLEAR conversation, host Line Dempsey continues CLEAR’s “Telling Our Story” series with a conversation about the power of connection, community, and global engagement. CLEAR board members Kym Ayscough, Jennifer Garrett, and Michael Carpenter reflect on their personal journeys with CLEAR—from first encounters to board service—and the value they’ve gained through international perspectives, pe...

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How can regulators ensure ethical practice when technologies—and their risks—are constantly evolving? Researchers Dr. Tracey Adams and Dr. Kate Leslie discuss the intersection of professional ethics and technological innovation with host Line Dempsey. From the ambiguities of artificial intelligence to the pressure of rapid implementation, the discussion highlights how regulators are addressing practitioner uncertainty; the limits o...

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In this episode of Regulation Matters: a CLEAR conversation, Line Dempsey chats with experts in regulatory administration to highlight some of the key skills needed to effectively provide staff support to regulatory boards and councils. Sara Chambers, Lise Betteridge, and Priya Bhatia discuss the difference between the role of the regulator and the role of the professional association, the distinction between staff’s responsibility...

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During CLEAR’s recent midyear business meetings, we conducted an environmental scan and asked our committee members about the top trends or issues they’re seeing in professional regulation or in their jurisdictions. Committee members often comment that these environmental scans are the most valuable part of CLEAR’s committee meetings.  In this episode of Regulation Matters: a CLEAR conversation, we highlight some of the issues and ...

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In this episode of Regulation Matters: a CLEAR conversation, host Line Dempsey speaks with Brian Tobias, Director of the Colorado Office of Policy, Research and Regulatory Reform, and Katie O'Donnell, Director of Communications and Public Engagement for the Colorado Department of Regulatory Agencies. They explore Colorado’s sunrise review process through the case study of funeral service professionals and discuss how the state navi...

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How do we balance freedom of expression, professional responsibilities, and the role of the regulator? Scott McLeod shares the College of Physicians and Surgeons of Alberta's perspective. With media coverage and recently proposed legislation focused on freedom of expression of regulated professionals, the CPSA sought to clarify the college's intent and the need to strike the right balance of allowing physicians the freedom to expre...

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The 2024 CLEAR Awards were presented in Baltimore during CLEAR's Annual Educational Conference. Our podcast host had the chance to sit down with the recipients and hear about the accomplishments and initiatives they were nominated for. In this part 2 episode, hear from Sharon Oliver, recipient of the Regulatory Excellence Individual Award, and John Pugsley, recipient of the CLEAR Service Award for Lifetime Achievement. Listen to th...

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The 2024 CLEAR Awards were presented in Baltimore during CLEAR's Annual Educational Conference. Our podcast host had the chance to sit down with the recipients and hear about the accomplishments and cases they were nominated for. In this part 1 episode, hear from MDR Strategy Group, recipient of the Regulatory Excellence Team Award, and the Investigations Bureau with the New Hampshire Office of Professional Licensure and Certificat...

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This month's conversation continues the theme of telling CLEAR's story.  CLEAR members Paul Byrne and Micah Matthews talk about their CLEAR journeys, how their CLEAR learnings and connections make them better regulators, reflections on regulatory excellence, the greatest challenges to regulators in achieving that excellence, and how we can take CLEAR's story forward to support the new generation of regulatory leaders.

Transcript: h...

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This month's conversation focuses on CLEAR’s DEI journey. CLEAR’s President and Board of Directors would like to share CLEAR’s DEI story with you, both internally as an example of an organization looking at DEI and externally as a clearinghouse of resources related to DEI. CLEAR's president, president-elect, and chairs of the DEI working groups share the DEI elements that have come to be included in CLEAR's strategic plan; insights...

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Get a sneak peek of the plenary sessions at CLEAR's upcoming Annual Educational Conference. Beth Z., your "nerdy best friend," talks about the challenges and opportunities of artificial intelligence: how you can prepare for AI discussions, why people in the regulatory community are concerned about AI, and what regulators should get excited about with AI. Then, Jayde Fuller shares some of Ahpra's experience with the creation of Indi...

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CLEAR and Tyler Technologies partnered to conduct a survey to examine the use and perception of digital technologies within regulatory agencies. Listen as the survey report authors discuss the findings and perceptions about adoption of online services by regulatory agencies, centralized payment systems, digital profiles for licensees and members of the public, and the role of AI in enhancing interactions with stakeholders. What are...

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Gordon Giddings, Jeremy Beach, and Fisayo Aruleba share research they conducted to ask, "Do Medical Licensing Questions on Health Conditions Pose a Barrier to Physicians Seeking Treatment?"  Their research focused on approaches to asking about physician health, sought evidence about whether those questions can act as a barrier to individuals seeking treatment, and explored how those barriers could be mitigated by asking questions i...

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CLEAR's story is a story of connections, learning, and engagement. Join us as host Line Dempsey engages in a compelling dialogue with CLEAR's President, Marc Spector, and President-elect, Staci Mason, exploring their personal journeys within the CLEAR community. Reflecting on their experiences, they highlight the invaluable connections, learning opportunities, and engagement fostered through committee and board service. From the ex...

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