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Remarkable Results Radio Podcast
Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast interviews successful automotive aftermarket professional service entrepreneurs to discover their business success stories. The show also interviews technicians, shop managers, technicians and leaders from distribution and manufacturing. Listen to Learn each week, and strive to take just one thing away with you … One thing that sparked an idea or action within you, that you can implement or pass on. Our guests' stories will show that Remarkable Results come in many forms and fashions, some instant and many more disguised as daily challenges that were overcome.
Episodes
August 19, 2025 • 36 mins
Thanks to our Partners, NAPA Auto Care and NAPA TRACS
Watch Full Video Episode
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August 18, 2025 • 55 mins
Thank You To Our Partners The Institute, AutoFlow, Shop Dog Marketing, In-Bound, Express
In our Episode Today:
Craig O’Neill hosts his BOSS!
Director of Content/Producer - Tracy Capriotto, joins the podcast to discuss her communication journey - which led her to LEAD the Remarkable Results Toastmasters Club as Club President in the 2024-2025 term.
As the Immediate Past President, Craig invites Tracy to reflect o...
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To listen to more episodes, make sure and go over to iTunes and or Spotify.
Don't forget to rate and review us!...
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August 15, 2025 • 31 mins
Thanks to our Partners, NAPA TRACS, and Today's Class
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Private Equity in Auto Repair: Threat or Opportunity for Your Shop? [E183] - Business By The Numbers
August 14, 2025 • 23 mins
Thanks to our partner Promotive
The mega-money players have arrived—and they’re changing the game for independent auto repair shops.
Private equity is buying up some of the best shops in the country, often paying prices that make long-time owners’ jaws drop. But what does this mean for you—the shop owner still running your business day-to-day? Should you be worried, or is there a hidden opportunity in all this change?
In this episode...
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Thanks to our Partners, Shop Boss and AppFueled
Let’s be real, owning a shop isn’t just about fixing cars. It’s about managing chaos, wearing 15 different hats, and staying strong through it all. And sometimes? That strength takes a serious hit.
In this episode, Kim goes deep with Rachel Spencer, co-owner of Spencer’s Auto Repair, and Leisa Ann from KeepMePostedToday.com, to talk about something we don’t talk about enough: mental fit...
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August 13, 2025 • 23 mins
Thanks to our Partner, NAPA Autotech Training and Pico Technology
The Role of Content in the Automotive Industry
- Matt reflects on his own content creation (radio ads, podcasts) aimed at demystifying auto repair for customers.
- The importance of transparency: explaining shop practices (e.g., credit card fees, brake fluid exchanges) without vilifying other shops.
"Chest-Thumping" vs. Educational Conte...
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August 12, 2025 • 37 mins
Thanks to our Partners, NAPA Auto Care and NAPA TRACS
Watch Full Video Episode
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August 11, 2025 • 28 mins
Thank You To Our Partners The Institute, AutoFlow, Shop Dog Marketing, In-Bound, Express
On this show, we talk about communication and leadership skills - and well, sometimes I just have something to say, pulling from recent experiences that I hope will help or inspire you on your journey - because it’s helped me on mine.
If you’ve caught on to some of my themes these past few months, you’ll notice that I have...
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August 11, 2025 • 9 mins
Visit https://ShopMarketingPros.com/chris to partner with a team that understands your business. Because every great shop deserves marketing
that’s just as great.
Check out their podcast here: https://autorepairmarketing.captivate.fm/
If you would like to join their ...
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August 8, 2025 • 39 mins
Thanks to our Partners, NAPA TRACS, and Today's Class
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Thanks to our partner Promotive
Still judging your advertising budget by a percent of sales? Thinking of buying an alignment rack or even an entire shop? What about paying down that 2.75% mortgage? Hunt is here to challenge your assumptions and break down how ROI—Return on Investment—should guide every major decision you make.
In this week’s episode, Hunt pulls back the curtain on the real math behind smart business moves and how mos...
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August 6, 2025 • 20 mins
Thanks to our Partner, NAPA Autotech Training and Pico Technology
Key Discussion Points:
Two Types of Angry People
- Explosive: Outwardly aggressive (e.g., yelling at a cashier).
- Implosive: Bottled-up anger that can lead to extreme reactions (e.g., the quiet cashier who "snaps").
No One Starts at 100% Anger
- Anger escalates in stages—people don’t go from 0 to 100 instantly.
- Triggers (work st...
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Thanks to our Partners, Shop Boss and AppFueled
When it comes to community involvement, some shops talk about it and others just do it. In this episode, I sit down with Chris Luoma, third-generation owner of Jerry’s Automotive in Lansing, Michigan, to talk about what it looks like to give back with heart.
From car giveaways to Toys for Tots, Chris shares how giving back has become more than just a marketing tactic; it’s part of his s...
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August 5, 2025 • 30 mins
Thanks to our Partners, NAPA Auto Care and NAPA TRACS
Watch Full Video Episode
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August 4, 2025 • 22 mins
Thank You To Our Partners The Institute, AutoFlow, Shop Dog Marketing, In-Bound, Express
In this episode - Craig has some fun with an old anecdote that intends to reminds us how important it is to take a customers complaint seriously - even when it sounds absolutely ridiculous!
The old story is about a man whose new Pontiac will not start ONLY if he goes and picks up vanilla ice cream… but if he buys other fla...
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Visit ShopMarketingPros.com/chris to partner with a team that
understands your business. Because every great shop deserves marketing
that’s just as great.
Check out their podcast here: https://autorepairmarketing.captivate.fm/
If you would like to join their private ...
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August 1, 2025 • 34 mins
Thanks to our Partners, NAPA TRACS, and Today's Class
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July 31, 2025 • 29 mins
Thanks to our partner Promotive
Whether you're thinking of buying your first auto repair shop, selling your third, or investing in new equipment, understanding return on investment (ROI) is essential—not just in theory, but in real-life dollars and decisions. In this episode of Business by the Numbers, Hunt Demarest, CPA at Paar Melis & Associates, breaks down ROI in plain English, with examples shop owners can actually use.
What...
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July 30, 2025 • 31 mins
Thanks to our Partners, Shop Boss and AppFueled
You know that feeling when summer’s barely over, kids are back in school, and suddenly you’re staring down September, wondering what the heck to post on social media? Yeah, that’s where this episode comes in. Brian is back with Caroline Legrand for their monthly marketing prep session, your go-to podcast for staying ahead with smart, simple ideas that actually matter.
They’re covering e...
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