1196: Thom Crosby, CEO of Pal’s Sudden Service

Thom Crosby is the CEO of Pal's Sudden Service, HQ'd in Kingstwon, TN. Pal's Sudden Service was first opened in 1956 in Kingstown, TN. Thom came on board in 1981 to help them grow. Thom's experience prior to Pal's was in corporate McDonald's and corporate Long John Silvers, as well as a franchisee with Wendy's. Today Thom is the CEO of Pal's and the company has 31 locations. All but 2 Pal's locations are drive-thru only. 

Thom is a true believer and member of McClaskey Excellence Institute. David McClaskey was featured on the podcast, episode 1182, and you can learn more about him and his company here: https://www.restaurantunstoppable.com/mcclaskey-institute

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