January 31, 2024 • 23 mins
In this episode, recorded at the National Retail Federation (NRF) Big Show in New York City in January 2024, host Matt Rubel discusses current trends in the retail industry with NRF President & CEO Matt Shay and Forrester Retail Industry Analyst Sucharita Kodali. Topics of discussion include the role of technology (especially AI and generative AI) in shaping the industry, the rise of retail media and the significance of a strong online presence and social commerce for brands.
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