RETHINK RETAIL

RETHINK RETAIL

RETHINK Retail - the evolution of retail in today’s connected world. Join us as we explore the most recent trends and innovations in commerce.

Episodes

July 29, 2025 26 mins
Rethink Retail brings together two powerhouses shaping the future of commerce: 🔹 Matt Redwood, VP Retail Technology Solutions at Diebold Nixdorf 🔹 John Harmon, Managing Director, Technology Research at Coresight Research They explore: - Why the point-of-sale (POS) is becoming the retail OS - How AI and automation are driving measurable ROI - What Gen Z expects from the in-store experience - Why a modular tech approach is key to...
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Renee Hartmann chats with Jean-Sébastien Crevier, VP of Sales and Marketing at WeCook, live from Shoptalk Europe in Barcelona. Jean-Sébastien shares how WeCook is scaling Canada’s ready-to-eat meal space through data-first strategies, predictive churn models, and a no-gimmick approach to loyalty. Learn how his team balances growth with profitability, what really works in paid vs. organic social, and how AI is reshaping their marke...
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On the floor at Shoptalk Europe, RETHINK Retail’s Marie Driscoll sits down with Nicolas Kroeger, Chief Digital Transformation Officer at Manor AG, Switzerland’s largest department store chain. In a dynamic conversation, Nicolas shares how his expanded role is driving process efficiency and innovation through AI across departments. 🧠 Topics covered: - Automating product data enrichment using AI - The yin & yang approach to digital...
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Live from the LEAD Summit, Sandy Hernandez sits down with Sarah Angelmar, Executive Director of Customer Experience at Clarins Group, the brand that helped define “clean beauty” before it was a trend. From their AI chatbot "Cara" to the emotional science behind loyalty, Sarah reveals how Clarins blends 71 years of family heritage with bold CX innovation. Timestamps [02:00] – Clarins’ roots: From plant science to prestige skincare...
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What does it take to bring authentic Korean traditional food to a global audience through e-commerce? David Polinchock chats with Ryan Kim, founder of Kim'C Market, a Korean food import business, to explore how personal experience sparked a mission to deliver healthier, artisanal products directly from Korean farmers. ⏱ Timestamps: [00:00] Ryan’s personal story: loss and health awakening [02:30] Starting an e-commerce brand with ...
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Rethink Retail, was live at The Lead 2025 in NYC with our host Liza Amlani and Dr. Alisa Brady, founder of Sweetums, a fast-growing beauty and sexual wellness brand blending intimacy, scent, and science. A clinical psychologist turned entrepreneur, Dr. Brady shares how customer data, cognitive research, and product innovation are driving Sweetums’ retail expansion. From flavored intimate wipes to lip balm with a built-in applica...
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Retailer Tech Tips: How Retailers are Driving Next-Gen Fulfillment Strategies In this episode, we’re diving deep into how retailers are transforming fulfillment with the power of cloud technology. Brandon Rael (Kyndryl), Prateek Trivedi (Cognizant), and Shannon Kirk Nakamoto (Icertis) join us to unpack fulfillment strategies that deliver speed, agility, and customer satisfaction in an increasingly digital retail landscape. Key tak...
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What’s the secret to transforming traditional hospital wear into stylish, comfortable, and empowering apparel? Host Robin Barrett Wilson sits down with Chaitenya Razdan, Founder of Care + Wear, to uncover how this visionary brand is changing the face of healthcare uniforms. Discover their mission to blend fashion with function, elevate caregiver morale, and push the boundaries of medical apparel design. ⏱ Timestamps: [00:00] Care...
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On this episode of Rethink Retail, host Marie Driscoll sits down with Shunda Lynch, luxury retail expert with extensive experience at Bloomingdale´s. Shunda shares her unexpected journey into luxury retail, from studying fashion design to building a loyal clientele through passion and deep relationship-building. Hear how her love for classic and innovative luxury brands shaped her approach in a competitive industry. Join the conv...
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Welcome to Rethink Retail, the podcast where we uncover the stories and strategies behind some of the world’s most successful brands. From retail giants to ecommerce disruptors, we reveal the secrets of their success and share key insights to drive true retail transformation. Shannon Flanagan chats with Jessica Rosario-Calcano, VP of Merchandising at Perry Ellis International. Jessica shares her unique journey into merchandising,...
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What sets great brands apart in the age of AI? Maria Carlton, former Under Armour Operations Executive and retail strategist, joins host Allan Malcomson live from The Lead Summit in New York. With 20+ years in the industry, Maria shares lessons on agility, authenticity, and leadership, from driving predictive analytics to embracing sustainability and mentoring future talent. ⏱️ Highlights: [01:00] Retail's constant evolution [0...
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In this episode of Rethink Retail, host Rebekah Kondrat speaks with Victoria Katsarou, VP of Global Retail at Estée Lauder Companies, live from The Lead. Victoria unpacks how Estée Lauder blends luxury, innovation, and humanity to shape the future of beauty retail. From building agile teams to staying laser-focused on the consumer experience, her people-first philosophy drives transformation at scale. We cover: ✔️ Leading with em...
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In this episode of Rethink Retail, host Sharon Yourell sits down with Dr. Michael Schulte from Diebold Nixdorf and Reghu Kutikat from Lulu Group to explore how strategic partnerships and advanced retail tech are transforming in-store experiences. From smart checkouts to data-driven loyalty, discover how retailers are using personalization, automation, and AI to future-proof their businesses and deepen customer engagement. 🎧 Tune...
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The Future of Commerce & Community with David Polinchock & Richard Honiball Welcome to Rethink Retail, the podcast where we uncover the stories and strategies behind some of the most successful retail markets worldwide. From traditional giants to e-commerce disruptors, we explore the secrets behind their success and deliver insights to transform the real retail experience. In this episode, David Polinchock and Richard Honiball d...
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In this podcast, top industry experts share how retailers can unify their in-store technologies to drive growth and improve customer experience. Featuring: 👤 Martin Bailie (MWB Advisory) 👤 Brian Kilcourse (RSR Research) 👤 Carl Boutet (Studio Rx) 👤 Pauline Monin (VusionGroup) Topics include: ✅ Connecting digital shelf solutions, IoT, and analytics ✅ Overcoming siloed systems ✅ Using real-time data to improve decisions and expe...
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The Cyber Edge: Retail Security in an AI-Powered World by
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In this episode of Rethink Retail, recorded live from Shoptalk Europe in Barcelona, Nick Harbaugh sits down with Julia Xu, CEO and Founder of not one, but two trailblazing companies: Wayo, an AI-powered product sourcing platform, and Multitasky, a bold lifestyle brand making waves in traditional retail. 🎙 Julia shares: - Her journey from Alibaba executive to serial entrepreneur - How Wayo is using AI to streamline global sourcing...
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On this episode of Rethink Retail, host April Sabral takes us into the heart of retail innovation with special guest Paula Angelucci. Broadcasting live from New York City, April and Paula dive deep into the evolving role of AI in brick-and-mortar stores. Paula brings her rich background working with Macy’s, Victoria’s Secret, and Burlington Stores, sharing how AI is not replacing, but empowering store associates to elevate custome...
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In this episode, Rethink Retail host Corin Dennison speaks with Christoph Annemuller (Diebold Nixdorf) and David Naumann (Verizon) about how AI, computer vision, and edge computing are transforming loss prevention. They explore how AI can spot mis-scans, recognize products in real time, and improve the self-checkout experience, while reducing theft and operational strain. You’ll learn: - Why 1/3 of shrink happens at the checkout ...
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What does it take to scale a specialty brand from a handful of boutiques to thousands of retail doors worldwide? Bellamy Grindl chats with Vanessa Urenda, co-founder of ADA Collectiojn, shares her journey navigating distribution, building curated assortments, and partnering with the right retailers to grow successfully. Discover the strategy, execution, and market insights that make it happen. ⏱ Timestamps: [00:00] Vanessa’s early...
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