RETHINK RETAIL
RETHINK Retail - the evolution of retail in today’s connected world. Join us as we explore the most recent trends and innovations in commerce.
Episodes
November 26, 2025 • 16 mins
On this episode of “Building a Modern Food Brand,” host Christina Downey sits down with Matthew Newman, CCO at It’s Skinny, to talk about the hard choices founders must make early — and why focus, discipline, and a clear go-to-market strategy matter more than saying “yes” to everyone.
Matthew shares:
- Why startups must define where they want to live — and hold firm
- How It’s Skinny reset its core strategy before scaling
- The br...
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November 26, 2025 • 46 mins
Value isn’t just about low prices anymore. As shoppers become more intentional and economic pressures rise, retailers are shifting their strategies—from promotions and pricing to emotional connection and brand authenticity.
We dive into how value is being redefined across the industry.
Joined by experts Andrew Smith, Carol Spieckerman, Liza Amlani, and Andrea K. Leigh, we explore how retailers are aligning with evolving shopper ...
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November 25, 2025 • 16 mins
What happens when technology meets true customer empathy?
In this episode of Rethink Retail: Global Retail Leaders, host Alex Baker sits down with Uttam Kumar, Engineering Manager at American Eagle Outfitters, to discuss:
- How engineers are becoming storytellers and changemakers in retail
- The real role of AI — beyond recommendations, toward anticipation
- Why successful digital transformation starts with people, not tech
- Movi...
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November 24, 2025 • 25 mins
EuroShop only happens once every three years — and every edition sets the pace for the future of global retail.
In the latest RETHINK Retail Podcast, host Alexis sits down with EuroShop Director Elke Moebius and EHI Senior VP Ulrich Spaan for an inside look at what’s new, what’s evolving, and what the world can expect from EuroShop 2026 in Düsseldorf — including its first-ever expansion to Dubai.
If you’re shaping the next wave o...
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November 21, 2025 • 13 mins
In this Rethink Retail podcast episode live from Groceryshop, David Weinand (Incisiv) speaks with Elisa Lyew, founder of Elisa’s Love Bites, on transforming her passion for clean, better-for-you desserts into a fast-growing national brand.
They explore:
- How Elisa pivoted from a decade-long NYC bakery to a scalable CPG model
- Why clean ingredients, gluten-free recipes, and refined-sugar-free sweets set the brand apart
- The focu...
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November 14, 2025 • 29 mins
Join Timm Henderlight, Lead Strategy Consultant at Perficient, and Rick Olson, Consult Partner at Kyndryl, as they reveal how predictive analytics and AI are transforming holiday retail planning.
Discover how retailers are:
- Forecasting demand with greater accuracy
- Optimizing inventory and assortments
- Streamlining operations for peak season
Whether you’re a retailer looking to gain a competitive edge or simply curious about ...
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November 13, 2025 • 18 mins
What happens when passion, purpose, and technology collide on water?
In this Rethink Retail: Global Leaders episode, host Ninaad Acharya sits down with Bruce Smith, Founder & Chairman at Hydrow, the premium connected rowing experience redefining home fitness.
They explore:
- How daily movement can make the world a kinder place
- What it takes to build three companies in one — hardware, software, and content
- The challenge of sca...
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November 12, 2025 • 28 mins
Welcome to Omnichannel Reimagined: A new RETHINK Retail & VTEX Video Podcast Series giving senior retail leaders an insider’s edge on the trends, tech, and tactics shaping the future of B2C and B2B commerce, from seamless digital storefronts to AI-powered experiences.
In Episode 1, Top Retail Expert Brendan Witcher sits down with Santiago Naranjo, CRO at VTEX, to explore how AI is reshaping the buyer journey, whether websites are ...
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November 7, 2025 • 7 mins
How does a century-old luxury lingerie brand balance craftsmanship, connection, and cutting-edge technology?
In this Rethink Retail episode, Cathy McCabe, CEO of Proximity, sits down with Marianna Satanas, President of Hanro USA, to explore how timeless values can drive modern transformation.
They discuss:
- Turning heritage and craftsmanship into a modern customer experience
- How human connection still defines true clienteling ...
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October 30, 2025 • 43 mins
The shelf era is over—and the rules of CPG growth are changing fast. 🛒💡
Join host Bryan Gildenberg and PwC experts Carla DeSantis & Remzi Ural as they break down how AI, agentic shopping, and moment-based experiences are rewriting retail.
Learn how to turn data into actionable insights, leverage cloud ecosystems, and build an agile, AI-enabled enterprise that thrives in disruption.
Listen now and rethink how your brand connec...
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October 23, 2025 • 17 mins
How does a Japanese brand turn 150-year-old silk into a global haircare phenomenon?
Alex Baker sits down with Kodai Takahashi, co-founder & CEO of Silk the Rich, to explore:
- Transforming heritage silk into affordable luxury haircare
- Scaling from 4 bottles sold to 10,000+ stores worldwide
- Blending premium product experience with eco-friendly innovation (silk-based plastics!)
- Leveraging AI for customer support and community ...
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October 20, 2025 • 25 mins
Self-checkout is hitting its inflection point in retail!
From frictionless AI-powered produce scanning to better integration with loyalty and payment systems, the future of in-store shopping is all about speed, efficiency, and smart tech.
Key takeaway: Success comes from getting the basics right, integrating technology, measuring the right KPIs, and aligning staff, not just chasing the “next shiny thing.”
Check out the full insi...
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October 17, 2025 • 22 mins
In this special episode of Retailer Tech Tips from Groceryshop 2025, Theo Schweitz, CEO of Drive Wheel and Top Retail Expert, sits down with Rakesh Thaploo, Sr. Partner at Kyndryl, to explore the next era of grocery retail transformation.
Together, they discuss how modern grocers are leveraging AI, analytics, and digital store technologies to reduce shrink, boost margins, and deliver richer customer experiences.
From the evolution...
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October 17, 2025 • 24 mins
C-stores aren’t just convenience stops, they’re labs for bold new ideas.
On the latest RETHINK Retail Podcast, host Jessica Couch talks with:
- Yvette Fossum from Ferrero about their newest c-store launches and how they test big ideas in small spaces
- Isabella Chia from Wells Enterprises on how ice cream innovations in c-stores spark brand-wide strategies
Fun, fast, and full of real-world insights, hear why brands are leaning on...
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October 17, 2025 • 19 mins
How do grocery leaders balance efficiency and customer experience in the age of automation?
Recorded at Groceryshop, this RETHINK Retail podcast brings together:
🎙️ Zara Ngouen, VP of Information Technology, Lidl US
🎙️ Matt Miles, Director of North America Retail, Diebold Nixdorf
Hosted by Stewart Samuel, Director of Retail Futures, IGD, + RETHINK Retail Top Retail Expert
Together, they unpack what it takes to design customer-c...
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October 10, 2025 • 42 mins
Fiscal Compliance Isn’t a Hurdle. It’s Your Launchpad for Innovation
Compliance is complex, but ignoring it is riskier. In the latest episode of Next‑Gen POS, host Scott Wueschinski talks with Darko Pavic, CEO of Fiscal Solutions, about how fiscalization can reshape modern retail.
You’ll learn:
- Why fiscalization is more than e-invoicing
- How compliant POS systems enable livestream shopping, self-checkout, and omnichannel promo...
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September 23, 2025 • 12 mins
How does a 200-year-old porcelain icon stay relevant in the digital age?
Alex Baker interviews, Vista Alegre’s Chief Digital Officer, Carla Graça, shares how the brand is blending rich heritage with bold digital transformation by:
- Building a strong digital presence and expanding globally
- Driving innovation in factories and design while preserving craftsmanship
- Using technology to empower people, not replace them
- Creating s...
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September 22, 2025 • 34 mins
Extreme weather and unexpected disruptions can hit retailers hard, from spoilage and theft to costly downtime.
In this episode of the RETHINK Retail Podcast, host Andrew Smith (Top Retail Expert & Co-Founder, ThinkUncommon) sits down with Jeff Kenniston (Sr. Manager of Solutions Engineering, T-Mobile) to explore how retailers can prepare before disaster strikes.
💡 What you’ll learn:
- Why preparedness is a strategic must-have
- ...
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September 18, 2025 • 24 mins
Skinny Mixes isn’t just about syrups, it’s about creating everyday moments that are simply sweeter.
Melissa Minkow sits down with Tim Snyder, CEO of Skinny Mixes, to explore how the brand grew from a cult favorite into a social-forward powerhouse with over 100 flavors and a community of raving fans.
Highlights include:
- Why listening is Skinny Mixes’ secret sauce for loyalty and engagement
- How fans drive recipe sharing, produc...
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September 15, 2025 • 53 mins
How are leading retailers and brands using AI to transform shopping?
Nordstrom’s Brad Tucker, Mars’ Shashank Kadetotad, and HCLTech’s Debraj Bhattacharya join Rethink Retail to explore:
- Smarter personalization and recommendations
- Greater operational efficiency
- Faster product innovation
- AI’s role in sustainability and customer loyalty
From generative to agentic AI, discover how companies are turning data into insight and c...
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