RETHINK RETAIL
RETHINK Retail - the evolution of retail in today’s connected world. Join us as we explore the most recent trends and innovations in commerce.
Episodes
January 30, 2026 • 14 mins
Can technology actually make shopping feel more personal?
Recorded live at NRF 2026, this RETHINK Retail Podcast moves past the AI hype to focus on the people behind the counter. Host Michael Klein is joined by David Weissman from Tulip, Rissa Jarrat from Jenni Kayne, and Kimberly Levine from TUMI for a candid conversation about the future of clienteling.
In a world of digital noise, these leaders are using AI to bring back the "...
Mark as Played
January 28, 2026 • 18 mins
Recorded live at NRF 2026: Retail's Big Show, the RETHINK Retail Podcast dives into how Rebag is using conversational AI to transform luxury resale.
Olivier Hepner, CPTO at Rebag and Howe Gu Senior Vice President, Partnerships & Ecosystem at Rezolve AI, discuss moving beyond traditional search, helping shoppers make confident decisions, and blending AI with human expertise.
Discover what intelligence-driven retail looks like in a...
Mark as Played
January 27, 2026 • 27 mins
Retail AI is evolving — and the biggest breakthroughs are happening after the sale.
In this episode of the Rethink Retail Podcast, host Michael Zakkour speaks with Aadil Kazmi, Head of AI at Infios, about how agentic AI is reshaping retail execution across order management, fulfillment, and transportation.
Key Takeaways
- Execution is the new battleground – AI’s biggest retail impact is shifting from planning to fulfillment and p...
Mark as Played
January 26, 2026 • 15 mins
Recorded at NRF 2026: Retail’s Big Show, this episode of the RETHINK Retail podcast explores how retailers are translating data into more informed decision-making at the store level.
In 'From Insight to Impact: How Intelligent Retail Creates Results', industry leaders discuss how connected retail ecosystems, spanning POS, self-checkout, back office operations, and analytics, can support operational efficiency and contribute to imp...
Mark as Played
January 15, 2026 • 27 mins
AI is transforming how retailers manage payments, prevent fraud, and deliver seamless checkout experiences. In this episode of the Rethink Retail podcast, host Matthew Adam Smith speaks with Kai Lindstrom, VP of Retail Payment Services at SOK, and Jagrati Singh, Regional Sales Director at HCLTech.
Key Takeaways:
- AI-powered checkout: faster, seamless, and secure transactions
- Fraud prevention: smarter detection and reduced opera...
Mark as Played
January 5, 2026 • 12 mins
🌟 Can you feel the anticipation? Together we rise!
The countdown to NRF big show 2026 has begun!
This year promises new activations and global insights that will reshape the retail landscape.
What’s one thing you hope to learn at the show? Share with us.
Mark as Played
December 18, 2025 • 22 mins
In this episode of RETHINK Retail, Top Retail Experts unpack how much customer expectations have accelerated and expert tips for retailers trying to compete across stores, apps, loyalty programs, and connected channels.
Join Emily Pfeiffer, Principal Analyst of Commerce Tech at Forrester and Roopi Crowley, Managing Director of Strategic Retail at T-Mobile for Business, as they explore:
- The future of loyalty programs
- Dynamic pr...
Mark as Played
December 18, 2025 • 27 mins
As the retail industry heads into 2026, innovation is no longer theoretical — it’s operational. In this special episode of the Rethink Retail Predictions Podcast, we spoke directly with retail leaders who are actively building the future of commerce.
From omnichannel growth and AI-driven personalization to pricing pressure, trust, and the rise of machine-assisted shopping, these experts share unfiltered insights into what’s actual...
Mark as Played
December 17, 2025 • 30 mins
In this episode of Rethink Retail, host Martin Bailie is joined by Jerome Hamrit, Senior Vice President for Data and Retail Media at VusionGroup, and Thaddeus Segura, Senior Vice President for Product at VusionGroup, to explore the evolution of the connected store.
What you’ll learn in this episode:
- Why store digital transformation is fundamentally different from e-commerce transformation
- How real-time data from ESLs, computer...
Mark as Played
December 16, 2025 • 32 mins
What if store cameras were one of retail’s most underused growth assets?
In this episode, Martin Bailie (Advisory Board, RETHINK Retail) sits down with Karissa Price, Chief Customer Officer at Dragonfruit AI, and Randy Meadows, Retail Advisor to Dragonfruit AI and former SVP of Asset Protection at Kohl’s, to explore how video AI is transforming retail beyond loss prevention.
Key takeaways:
- Most retailers already have the infras...
Mark as Played
December 12, 2025 • 22 mins
What happens when survey-based consumer research gets replaced by real-time, AI-orchestrated insight?
At GroceryShop 2025, host Kirat Anand sits down with Trevor Sumner, CEO of iGenie.ai, to unpack how the company is redefining a $35B insights industry.
They explore:
- Why traditional surveys fail — and why 70% of responses are unusable
- How iGenie analyzes billions of real consumer signals across search, social, video, and revi...
Mark as Played
December 9, 2025 • 21 mins
How do you scale one of the fastest-growing beverage categories in retail?
In this episode, host James Tenser sits down with Sean Goldsmith, Co-Founder & CEO of The Zero Proof, to unpack what’s fueling the explosive rise of the non-alcoholic (NA) movement — and how retailers can capitalize.
They explore:
- The cultural shift toward wellness, moderation, and premium adult experiences
- How new NA spirits, wines, and cocktails driv...
Mark as Played
December 4, 2025 • 47 mins
Cyber threats aren’t evolving, they’re accelerating. 🚨
In this new AiR Podcast episode, Renee Hartmann sits down with Kenneth Ogami, Industry Leader for Retail & Hospitality at Palo Alto Networks, to unpack the new language of retail resilience.
Kenneth brings 20+ years of hands-on retail security experience — from securing Westfield’s digital ecosystem to helping luxury brand Amiri scale securely through hypergrowth. His messag...
Mark as Played
December 1, 2025 • 23 mins
How is PepsiCo reshaping its future while staying true to the brands consumers love?
In this episode, host Matt Mueller sits down with Michael Del Pozzo, President of PepsiCo North America, to explore the company’s bold new chapter.
They discuss:
- How PepsiCo balances data-driven precision with creative instinct
- What’s fueling innovation across beverages, snacks, and brand refreshes
- How “One PepsiCo” is accelerating speed, co...
Mark as Played
November 26, 2025 • 16 mins
On this episode of “Building a Modern Food Brand,” host Christina Downey sits down with Matthew Newman, CCO at It’s Skinny, to talk about the hard choices founders must make early — and why focus, discipline, and a clear go-to-market strategy matter more than saying “yes” to everyone.
Matthew shares:
- Why startups must define where they want to live — and hold firm
- How It’s Skinny reset its core strategy before scaling
- The br...
Mark as Played
November 26, 2025 • 20 mins
What happens when automation, speed, and smart fulfillment collide in the grocery industry?
In this episode of the Global Retail Leaders Podcast by RETHINK Retail, host Theo sits down with Petr Lizner of Rohlik Group - one of Europe’s fastest-growing online grocers, to walk us through how Rohlik’s blend of automation hardware and in-house software is redefining what modern grocery can achieve.
They explore:
- How Rohlik scales hi...
Mark as Played
November 26, 2025 • 46 mins
Value isn’t just about low prices anymore. As shoppers become more intentional and economic pressures rise, retailers are shifting their strategies—from promotions and pricing to emotional connection and brand authenticity.
We dive into how value is being redefined across the industry.
Joined by experts Andrew Smith, Carol Spieckerman, Liza Amlani, and Andrea K. Leigh, we explore how retailers are aligning with evolving shopper ...
Mark as Played
November 25, 2025 • 16 mins
What happens when technology meets true customer empathy?
In this episode of Rethink Retail: Global Retail Leaders, host Alex Baker sits down with Uttam Kumar, Engineering Manager at American Eagle Outfitters, to discuss:
- How engineers are becoming storytellers and changemakers in retail
- The real role of AI — beyond recommendations, toward anticipation
- Why successful digital transformation starts with people, not tech
- Movi...
Mark as Played
November 24, 2025 • 25 mins
EuroShop only happens once every three years — and every edition sets the pace for the future of global retail.
In the latest RETHINK Retail Podcast, host Alexis sits down with EuroShop Director Elke Moebius and EHI Senior VP Ulrich Spaan for an inside look at what’s new, what’s evolving, and what the world can expect from EuroShop 2026 in Düsseldorf — including its first-ever expansion to Dubai.
If you’re shaping the next wave o...
Mark as Played
November 21, 2025 • 13 mins
In this Rethink Retail podcast episode live from Groceryshop, David Weinand (Incisiv) speaks with Elisa Lyew, founder of Elisa’s Love Bites, on transforming her passion for clean, better-for-you desserts into a fast-growing national brand.
They explore:
- How Elisa pivoted from a decade-long NYC bakery to a scalable CPG model
- Why clean ingredients, gluten-free recipes, and refined-sugar-free sweets set the brand apart
- The focu...
Mark as Played
Popular Podcasts
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
A curated mix of conversations celebrating the voices, journeys, and truths defining Black history today. Presented by The Black Effect Podcast Network. Where Black Thoughts Live!
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by Audiochuck Media Company.
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
Listen to 'The Bobby Bones Show' by downloading the daily full replay.