RETHINK RETAIL

RETHINK RETAIL

RETHINK Retail - the evolution of retail in today’s connected world. Join us as we explore the most recent trends and innovations in commerce.

Episodes

Grocery, Surveillance Pricing & Should Brands Go Public?

August 7, 2026 • 27 mins
Welcome to another edition of Retail Roundup—your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week’s episode, Jeremy Goldman sits down with industry experts David Polinchock (Co-Founder & President at Unified Brand Experience Lab) and Aidan Mittra (Co-Founder at OrderGrid) to examine the operational and regulatory forces redefining the industry. From the growi...
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Beyond Translation: Standardize Globally, Adapt Locally

August 5, 2026 • 26 mins
The platforms change, but retail’s core rules stay the same. Whether you're entering new international markets or integrating AI into fulfillment, lasting growth comes down to standardizing global foundations while unlearning local habits. On this episode of Global Lens, Senior Retail Analyst Lavina Suthenthiran joins Jim Fielding (former CEO of Claire’s and former President at Disney Stores Worldwide) to unpack practi...
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Beyond the Search Bar: AI Agents in Retail

August 3, 2026 • 18 mins
AI is changing what search means in e-commerce. Shoppers are no longer just typing keywords and scanning static results. Conversational agents are shaping discovery, addressing objections, and guiding purchases like digital salespeople. Brands must look beyond traditional SEO and design for both human shoppers and AI-driven journeys. Jeremy Goldman sits down with Sean Whitehead, VP of Digital Product & Tech at Fracture, and An...
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Retail Roundup: Luxury Split, TikTok Shop & Heritage

July 31, 2026 • 25 mins
Welcome to another edition of Retail Roundup—your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week’s episode, Jeremy Goldman sits down with industry experts Charisma Glassman (Genpact) and RETHINK Retail's very own Tanya Thorson to examine the shifts redefining commerce. Together, they analyze shifting consumer spending, the evolution of social commerce platforms,...
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Why Global Demand Is Outpacing Operations

July 29, 2026 • 12 mins
“The hard part isn’t going global. It’s staying operational once you’re there.” Senior Retail Analyst Lavina Suthenthiran unpacks the newest Global Lens report in a new podcast series exploring the forces reshaping global retail. Over the coming weeks, she dives deeper into the data, case studies, and market dynamics behind one central conclusion: cross-border growth has shifted from a demand problem ...
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Retail Roundup: Retail’s End to Safe Plays

July 24, 2026 • 27 mins
Welcome to another edition of Retail Roundup—your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week’s episode, Jeremy sits down with Martin Bailie (MWB Advisory) and Kimberly Morgan (The Fashion Tech Exec) to break down how three major retail moves signal a definitive shift away from safe, superficial trends toward bold execution. INSIDE THE EPISODE: - Marketplace...
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The Omnichannel Execution Gap

July 20, 2026 • 21 mins
Most retailers have the tools, platforms, and channels. The problem? They don’t talk to each other. Simply offering apps, delivery, and pickup options is no longer enough—the real challenge is connecting those systems seamlessly underneath the surface. In an upcoming report, Jeremy Goldman (VP of Editorial and Insights) outlines this exact issue: the omnichannel execution gap. Ahead of the release, he sat down with Xav...
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Retail Roundup: From Reaction to Retail Restructure

July 17, 2026 • 25 mins
Welcome to another addition of Retail Roundup. Your weekly brief to help retail leaders decode the biggest news in retail, AI, and commerce—and understand what those developments mean in practice. In this week's episode, VP of Editorial & Insights Jeremy Goldman joins Zak Stambor (EMARKETER) and Richard Kestenbaum (Triangle Capital LLC) to highlight how retail giants are shifting from reaction to restructuring when faci...
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Instacart’s Connected Store Strategy

July 15, 2026 • 14 mins
Instacart is shifting from a basic delivery app to a complete digital operating system that runs grocery stores from top to bottom. Ryan Hamburger, Chief Commercial Officer at Instacart sat down with Yael Kochman, Chair of AiR, to break down how the platform is bundling hardware, software, and AI tools that help grocers manage everything from smart shopping carts to automated inventory tracking. “Consumers know the shopping...
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Retail Roundup: AI, Leadership & Retail Media

July 13, 2026 • 20 mins
Welcome to the Retail Roundup. Your weekly brief to help retail leaders decode the biggest news in retail, AI, and commerce—and understand what those developments mean in practice. To kick us off, VP of Editorial & Insights Jeremy Goldman, CEO Marie Chevrier Schwartz, and Senior Retail Analyst Lavina Suthenthiran break down a massive structural shift: the transition from tech experimentation to real-world deployment, th...
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Moving Retail Tech Beyond the Pilot Phase

July 9, 2026 • 40 mins
Retailers rarely manage to scale new storefront technology beyond a basic pilot phase. Demo modes simulate perfect conditions, but they completely ignore the chaotic reality of a live store. This operational gap kills widespread rollouts. Mark Propes, Chief Business Development Officer at Vusion, and Hitha Herzog, Chief Retail Analyst at H Squared Research, join Jeremy Goldman to pinpoint exactly why these retail trials hit a wal...
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Next Phase of Retail AI: Agents & Infrastructure

July 6, 2026 • 18 mins
AI is becoming embedded in retail operations, shifting the conversation from experimentation to scalable, sustainable execution. At Shoptalk Europe, Azita Martin (VP & GM of Retail, CPG & QSR AI at NVIDIA) joined Yael Kochman, Chair, AiR (AI in Retail) to explore what leadership looks like in this next phase. The discussion focuses on how leading organizations are approaching ownership, cost, and operational scale as AI mo...
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Media in Retail: Why Community Matters

June 30, 2026 • 19 mins
Welcome to Media in Retail Today, RETHINK Retail officially launched Media in Retail (MiR), a new community built for the people shaping the future of retail media. To mark the launch, Community Chair Drew Cashmore joins Jeremy Goldman to discuss why the industry needs a dedicated space for connection, collaboration, and candid conversation. WHY MIR EXISTS: - Retail media has grown quickly, but there are still too few opportuni...
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Cracking the E-Grocery Code of Same-Day Delivery

June 29, 2026 • 21 mins
Most grocers can launch same-day delivery. The real challenge is building a model that keeps customers happy while still protecting margins at scale. In this RETHINK Retail Podcast episode recorded at Shoptalk Europe, Top Retail Expert Sharon Yourell sat down with Rohlik Group leaders to break down how they built a profitable in-house same-day delivery operation across five markets. The conversation goes deep into the strategic s...
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How Retail Innovation Is Shaping Grocery Operations in 2026

June 26, 2026 • 22 mins
On this special crossover episode between RETHINK Retail and Retail Razor, guest host Ricardo Belmar — founder of the Retail Razor podcast network — sits down with Aidan Mittra, Co-founder of OrderGrid, to explore how retail innovation is reshaping grocery operations, tackling margin constraints, and leveraging data to unlock the massive opportunities presented by AI and retail media networks. Key Takeaways - Acute op...
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How to Win with RFID: Master the Intelligent Store

June 24, 2026 • 19 mins
The Intelligent Store: Revolutionizing Fashion with RFID Real-time item visibility is the ultimate cornerstone of modern customer service. Drew Ehlers from Zebra and Matt Redwood of Diebold Nixdorf sit down with Top Retail Expert Marshall Kay to unpack the massive scale of RFID adoption. Inside the Episode: - Eliminating Audits: Moving to 99 percent stock accuracy to end painful annual manual counts. - Empowering Staff: Changin...
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The Retail Shift: From AI to Lived Experience

June 18, 2026 • 13 mins
In an era of AI-driven information overload, consumers are moving away from pure search queries and toward trusted, human-centered proof. “People want answers that are grounded in human experience.” David Trencher, Managing Director of Reddit (UK & EMEA), sat down with Lavina Suthenthiran to break down how consumer trust is actively shifting away from polished brand messaging and moving toward peer-to-peer validat...
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Preserving Human Ownership: The Key to Measurable AI Success in Retail

June 15, 2026 • 20 mins
As retailers scale AI across their operations, a clear picture is emerging of exactly where automation elevates the business and consumer experience, and where it creates friction. For Eyebuydirect, success came by optimizing technology to enhance human ownership and streamline pain points throughout the buyer's journey. In this episode, Eyebuydirect CEO and President Sunny Jiang sits down with Jeremy Goldman to break down how he...
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AI in Retail: Operational Enabler, Not a Strategy

June 12, 2026 • 31 mins
While agentic AI is reshaping operations, retail still runs on its core fundamentals: great products, strong brand identity, exceptional service, and operational excellence. In this week's episode of Retail Therapy, Top Retail Experts Ricardo Belmar, Brandon Rael, and Marie Driscoll break down why AI matters most as an operational enabler, not a creator of customer demand. “Keep the focus on the customer, keep the focus on ...
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AI Is Changing How We Shop. Are Retailers Ready?

June 10, 2026 • 26 mins
“Ultimately, it's the people that determine the success or the failure of technology, not the technology itself.” The latest report by Arktic Fox and Six Degrees dives deep into why brands and retailers will only win in retail media, personalization, and AI if they pair rising investment with stronger data foundations and better product content. Teresa Sperti, Director at Arktic Fox, sits down with Jeremy Goldman to d...
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