Navigating the Tech Evolution in Higher Education with NASPA's Tech Knowledge Community

In today's rapidly evolving educational landscape, the intersection of technology and student affairs is more significant than ever. In a recent discussion on the SA Voices from the Field podcast, guests James Quisenberry and David Chao, both seasoned professionals in student affairs technology, shared insights into their work at the University of Illinois Urbana-Champaign and the University of Pittsburgh. They highlighted the essential role of technology in enhancing student experiences and the ongoing efforts to integrate innovative solutions within student affairs.

The Journey into Student Affairs Technology

Both Quisenberry and Chao entered the realm of student affairs through unique pathways. Quisenberry transitioned from the private sector back into higher education, finding his niche in IT leadership for housing divisions. Similarly, Chao moved from the business world to higher education, recognizing the impact student affairs professionals had on his own college experience. Their experiences underscore the diverse backgrounds that contribute to the field, bringing fresh perspectives that help bridge the gap between technology and student affairs.

The Role of Technology in Student Affairs

In their conversation, Quisenberry and Chao emphasized the importance of technology as a tool to support student affairs work. They discussed the varying organizational models of IT within universities, whether centralized or more distributed, and how each affects the implementation of tech solutions. A critical point raised was the necessity of creating a collaborative environment where student affairs professionals and IT teams work together to design technology that meets the holistic needs of students. This approach ensures that tech solutions are user-centric and support the diverse aspects of student life.

Inclusion and the Future of Technology in Higher Education

A key theme that emerged was the role of technology in fostering inclusion. Technology, if leveraged correctly, serves as a great equalizer by providing access to resources and support for all students. Quisenberry and Chao highlighted ongoing efforts to develop competency standards for technology in student affairs, working towards frameworks that guide the ethical and effective use of data and digital tools. They stressed the importance of preparing for future challenges by collaborating across disciplines, ensuring that technology enhances, rather than hinders, the student experience.

Conclusion

As higher education continues to evolve, the integration of technology into student affairs will be crucial for addressing the needs of new generations of students. Leaders like Quisenberry and Chao are paving the way for a future where technological advancements not only support but elevate the student experience, ensuring that universities remain places of growth, inclusion, and innovation.

Questions We Are Asking At the Conference

Theme 1: Well-being and Healthy Excellence in Student Affairs

How can student affairs professionals model healthy excellence in their own lives and institutional cultures while supporting students’ well-being?

Theme 2: Changing the Student Affairs Profession

How can we better leverage technology to meet the evolving needs of students and higher education institutions?

Theme 3: Sustaining and Celebrating the Student Affairs Profession

Can you share a moment or expe